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ACTIVATION AFTER REINSTALL


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Guest cquirke (MVP Windows shell/user)
Posted

Re: ACTIVATION AFTER REINSTALL

 

On Sat, 21 Jul 2007 19:37:47 +0200, Alias

>PA Bear wrote:

>> Please follow this simple troubleshooting procedure, courtesy of MS MVP

>> Carey Frisch:

>>

>> 1. Download and install the WGA Diagnostic Tool

>> http://go.microsoft.com/fwlink/?linkid=56062

>>

>> 2. After running the WGA Diagnostic Tool, click on the "Windows" tab and

>> then click on "Copy to Clipboard".

>>

>> 3. Next, visit the following website and create a post in the "WGA

>> Validation Problems" forum and paste the results of the WGA Diagnostic

>> Data in a detailed post:

>> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

>>

>> 4. A WGA troubleshooting specialist will analyze the data and recommend

>> an appropriate solution.

>Good advice for WGA (I guess) but not so good for WPA, which is what the

>OP is having problems with.

 

These two may be converging, especially in the case of Vista, where

WGA rejection can in fact trigger a de-activated state...

 

http://support.microsoft.com/default.aspx?scid=kb;EN-US;925616

 

CAUSE

 

This problem occurs if Windows Vista is running in Reduced

Functionality Mode for any of the following reasons:

 

- You did not activate Windows Vista within the 30-day

activation period.

 

- Windows Vista detects that the hardware on your computer

has changed significantly and that you did not reactivate

Windows Vista within the 3-day grace period for re-activation.

his scenario is also known as the "out of tolerance" condition

f the activation.

 

- You are running a version of Windows Vista that was detected

as non-genuine.

 

Note how on the second item, there is NO link to detail on what the

hardware change thresholds are.

 

Note how the last item blurs WGA issues into activation issues, i.e.

all those "WGA won't kill you, it will just nag you, so it's no big

deal if it's a bit buggy" assurances bite the dust.

 

 

It's hard to find tech coverage of activation, again in the case of

Vista in particular (for XP, Licenturion and Alex Nichol's

documentation are both very helpful). As this says...

 

http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1165788&SiteID=25

 

"WGA and Product Activation are very different things,

and Activation questions do not belong in this forum."

 

....but goes on to at least give some links; still, there is no

activation forum to match the WGA forum that quote is from.

 

So yes; I've learned a lot from PA Bear's links that is relevant to

WPA, even though they are indeed about WGA rather than WPA.

 

 

>--------------- ----- ---- --- -- - - -

If you're happy and you know it, clunk your chains.

>--------------- ----- ---- --- -- - - -

Guest cquirke (MVP Windows shell/user)
Posted

Re: ACTIVATION AFTER REINSTALL

 

On Sun, 22 Jul 2007 11:42:27 +0100, "Gordon"

>cquirke wrote

>> On Sat, 21 Jul 2007 14:14:32 -0300, John John wrote:

>>>Gordon wrote:

>>>> "Tanti" wrote:

>>>> There is now a new policy (so I was told when I last had to activate my

>>>> RETAIL copy of XP by phone instead of the internet) that all versions of

>>>> XP are now only allowed ONE internet activation in the lifetime of the

>>>> software.

>> I'm interested in seeing the answer to this as well. I don't know of

>> such a policy... do you know whether this policy is particular to

>> certain regions or products (e.g. XP Starter)?

>This was in the UK, using a RETAIL copy of XP SP1 that was being

>re-activated on the SAME machine (unchanged) that it was on previously.

 

Certainly sounds like a "mistake" against their stated policy. Did

this "mistake"earn them the sale of an extra license?

>The Internet activation failed, also the automated telephone activation. The

>representative I spoke to told me this. About three to four months ago....

 

Was that the reason they gave? Nothing else?

 

I'd expect to hear "you can only install that license on a single PC",

but not "you can only activate the same license on the same PC via the

Internet once". I know some regions have cheaper XP Starter that is

limited in various ways (and possibly in this one?) but AFAIK it's the

opposite in the UK, where ppl pay more than US users do for the same

products due to some sort of regional price gouging thing.

 

I always prefer to conduct contentuous dialogs via email, rather than

telephone. They record calls "for quality purposes", and I'd like to

do the same... "can I quote you publicaly on that?"

 

I'm just thinking that if this really was standard policy, we should

have heard a lot more yelps in forums by now.

 

 

>------------------------ ---- --- -- - - - -

The bulls were running wild

because they're big and mean and sacred (Jack J)

>------------------------ ---- --- -- - - - -

Guest Alias
Posted

Re: ACTIVATION AFTER REINSTALL

 

Gordon wrote:

> "Ron Martell" <ron.martell@gmail.com> wrote in message

> news:f065a3dnqd7oums8d2hdga2k46peogu4qc@4ax.com...

>> "Gordon" <gbplinux@gmail.com.invalid> wrote:

>>

>>> "Peter Foldes" <okf22@hotmail.com> wrote in message

>>> news:edf74W5yHHA.3400@TK2MSFTNGP03.phx.gbl...

>>>> Gordon

>>>> That is simply untrue. You can activate as many times as needed on the

>>>> same PC by telephone

>>> READ MY POST. I said that I was told that there is now only one activation

>>> BY INTERNET allowed. I mentioned nothing about the telephone.

>>>

>> Wrong. I just reactivated an OEM version automatically last night

>> after a clean install on a new hard drive. The version was

>> previously activated when new and reactivated automatically on at

>> least one other occasion since then.

>>

>

> It's not wrong - I'm telling you what I was told when my RETAIL copy of XP

> failed Internet activation on the SAME machine it has always been on, and is

> STILL on.....

>

>

 

Seems like you got caught by a glitch in the WPA software as I have

reinstalled three generic OEMs after you did your reinstall and all

three activated online. One, I reinstalled twice, one week after the

first reinstall and it activated on line as well. Maybe it's just retail

which would fall in line with MS' total disdain for its paying customers.

 

Alias

Guest Alias
Posted

Re: ACTIVATION AFTER REINSTALL

 

Gordon wrote:

> "Six Underground" <user@host.domain> wrote in message

> news:cp95a3hdocvthh0aam3qegnhnhlca9t7i5@4ax.com...

>> On Sat, 21 Jul 2007 12:53:06 +0100, "Gordon"

>> <gbplinux@gmail.com.invalid> wrote:

>>

>>> There is now a new policy (so I was told when I last had to activate my

>>> RETAIL copy of XP by phone instead of the internet) that all versions of

>>> XP

>>> are now only allowed ONE internet activation in the lifetime of the

>>> software.

>>>

>> I contacted Microsoft about this rumor last year. Their response

>> indicated that it was totally false.

>>

>

>

> Then why was I told this by the "Activation" representative not THREE months

> ago when my RETAIL copy of XP failed internet activation after a re-install

> on the same machine it has always been on?

>

>

 

Only the person you spoke to would know why they lied.

 

Alias

Guest Ken Blake, MVP
Posted

Re: ACTIVATION AFTER REINSTALL

 

On Sun, 22 Jul 2007 09:53:49 +0100, "Gordon"

<gbplinux@gmail.com.invalid> wrote:

> "Six Underground" <user@host.domain> wrote in message

> news:cp95a3hdocvthh0aam3qegnhnhlca9t7i5@4ax.com...

> > On Sat, 21 Jul 2007 12:53:06 +0100, "Gordon"

> > <gbplinux@gmail.com.invalid> wrote:

> >

> >>There is now a new policy (so I was told when I last had to activate my

> >>RETAIL copy of XP by phone instead of the internet) that all versions of

> >>XP

> >>are now only allowed ONE internet activation in the lifetime of the

> >>software.

> >>

> >

> > I contacted Microsoft about this rumor last year. Their response

> > indicated that it was totally false.

> >

>

>

> Then why was I told this by the "Activation" representative not THREE months

> ago when my RETAIL copy of XP failed internet activation after a re-install

> on the same machine it has always been on?

 

 

Since I have never heard of this rule before, since apparently nobody

else here has either, and since it's counter to many people's

experiences, I can only guess that either:

 

1. You misunderstood what the Microsoft representative said.

 

2. He was a new employee and didn't understand the rules himself.

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup

Guest Tanti
Posted

Re: ACTIVATION AFTER REINSTALL

 

Activation was resolved - I wrote to microsoft and they were kind enough to

guide me accordingly.

 

"Gordon" wrote:

> "Tanti" <Tanti@discussions.microsoft.com> wrote in message

> news:4B22598E-071E-4575-8F50-094A46742512@microsoft.com...

> >I have reinstalled Windows XP Pro on the same hard disk to eliminate a

> >nasty

> > virus. I have a valid CD and all worked fine. However activation is

> > being

> > denied. Any solutions pls?

> >

>

>

> Telephone.

> There is now a new policy (so I was told when I last had to activate my

> RETAIL copy of XP by phone instead of the internet) that all versions of XP

> are now only allowed ONE internet activation in the lifetime of the

> software.

>

>

>

Guest Tanti
Posted

Re: ACTIVATION AFTER REINSTALL

 

I activated again by simply emailing to microsoft support. Microsoft

service was excellent and prompt.

 

"Ron Martell" wrote:

> "Gordon" <gbplinux@gmail.com.invalid> wrote:

>

> >"Peter Foldes" <okf22@hotmail.com> wrote in message

> >news:edf74W5yHHA.3400@TK2MSFTNGP03.phx.gbl...

> >> Gordon

> >

> >> That is simply untrue. You can activate as many times as needed on the

> >> same PC by telephone

> >

> >READ MY POST. I said that I was told that there is now only one activation

> >BY INTERNET allowed. I mentioned nothing about the telephone.

> >

>

> Wrong. I just reactivated an OEM version automatically last night

> after a clean install on a new hard drive. The version was

> previously activated when new and reactivated automatically on at

> least one other occasion since then.

>

> Ron Martell Duncan B.C. Canada

> --

> Microsoft MVP (1997 - 2008)

> On-Line Help Computer Service

> http://onlinehelp.bc.ca

>

> "Anyone who thinks that they are too small to make a difference

> has never been in bed with a mosquito."

>

Guest Tanti
Posted

Re: ACTIVATION AFTER REINSTALL

 

True - I activated again by simply contacting microsoft support. And there

service was excellent

 

"Peter Foldes" wrote:

> Tanti

>

> Use the Telephone Activation. There is no restrictions as to how many times you can activate on the same PC . The info by others is wrong.

>

> --

> Peter

>

> Please Reply to Newsgroup for the benefit of others

> Requests for assistance by email can not and will not be acknowledged.

>

> "Tanti" <Tanti@discussions.microsoft.com> wrote in message news:4B22598E-071E-4575-8F50-094A46742512@microsoft.com...

> >I have reinstalled Windows XP Pro on the same hard disk to eliminate a nasty

> > virus. I have a valid CD and all worked fine. However activation is being

> > denied. Any solutions pls?

>


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