Guest Jim Ormsbee Posted July 23, 2007 Posted July 23, 2007 I don't know how to describe this, but my computer keeps reloading without rebooting. It does not shutdown. Rather the desktop is emptied of all icons, the toolbar disappears, and then everything is reloaded. This will happen continuously if the mouse pointer is on the desktop. If the pointer is on the toolbar or an open window, most things seem to work. I can use my keyboard to load programs and run them, but I have to be very careful with the movement of my mouse. I reinstalled the mouse driver with no changes. I checked the other devices in the Device Manager and saw no errors except one audio controller warning. My mouse is a Microsoft Intellimouse Optical. I finally gave up and reinstalled Windows XP Pro SP2. Nothing changed. I'm at a loss. Can someone help? -- Jim Ormsbee
Guest Ron Badour Posted July 23, 2007 Posted July 23, 2007 Re: Windows keeps reloading without rebooting Did you do a repair reinstallation or did you format and load clean? If a repair, have you run full scans for virus and spyware using up to date programs? -- Regards Ron Badour MS MVP 1997 - 2007 "Jim Ormsbee" <JimOrmsbee@discussions.microsoft.com> wrote in message news:F7C7432A-906D-49D6-B479-05284C5FFB62@microsoft.com... >I don't know how to describe this, but my computer keeps reloading without > rebooting. It does not shutdown. Rather the desktop is emptied of all > icons, > the toolbar disappears, and then everything is reloaded. This will happen > continuously if the mouse pointer is on the desktop. If the pointer is on > the > toolbar or an open window, most things seem to work. I can use my keyboard > to > load programs and run them, but I have to be very careful with the > movement > of my mouse. > > I reinstalled the mouse driver with no changes. I checked the other > devices > in the Device Manager and saw no errors except one audio controller > warning. > My mouse is a Microsoft Intellimouse Optical. I finally gave up and > reinstalled Windows XP Pro SP2. Nothing changed. I'm at a loss. Can > someone > help? > -- > Jim Ormsbee
Guest Jim Ormsbee Posted July 23, 2007 Posted July 23, 2007 Re: Windows keeps reloading without rebooting I did not format & load clean. It was a repair installation. I am using Norton 360 which has been giving me problems. I intended to reinstall it next. Thanks. -- Jim Ormsbee "Ron Badour" wrote: > Did you do a repair reinstallation or did you format and load clean? If a > repair, have you run full scans for virus and spyware using up to date > programs? > > -- > Regards > > Ron Badour > MS MVP 1997 - 2007 > > > "Jim Ormsbee" <JimOrmsbee@discussions.microsoft.com> wrote in message > news:F7C7432A-906D-49D6-B479-05284C5FFB62@microsoft.com... > >I don't know how to describe this, but my computer keeps reloading without > > rebooting. It does not shutdown. Rather the desktop is emptied of all > > icons, > > the toolbar disappears, and then everything is reloaded. This will happen > > continuously if the mouse pointer is on the desktop. If the pointer is on > > the > > toolbar or an open window, most things seem to work. I can use my keyboard > > to > > load programs and run them, but I have to be very careful with the > > movement > > of my mouse. > > > > I reinstalled the mouse driver with no changes. I checked the other > > devices > > in the Device Manager and saw no errors except one audio controller > > warning. > > My mouse is a Microsoft Intellimouse Optical. I finally gave up and > > reinstalled Windows XP Pro SP2. Nothing changed. I'm at a loss. Can > > someone > > help? > > -- > > Jim Ormsbee > > >
Guest M.I.5¾ Posted July 23, 2007 Posted July 23, 2007 Re: Windows keeps reloading without rebooting "Jim Ormsbee" <JimOrmsbee@discussions.microsoft.com> wrote in message news:F7C7432A-906D-49D6-B479-05284C5FFB62@microsoft.com... >I don't know how to describe this, but my computer keeps reloading without > rebooting. It does not shutdown. Rather the desktop is emptied of all > icons, > the toolbar disappears, and then everything is reloaded. This will happen > continuously if the mouse pointer is on the desktop. If the pointer is on > the > toolbar or an open window, most things seem to work. I can use my keyboard > to > load programs and run them, but I have to be very careful with the > movement > of my mouse. > > I reinstalled the mouse driver with no changes. I checked the other > devices > in the Device Manager and saw no errors except one audio controller > warning. > My mouse is a Microsoft Intellimouse Optical. I finally gave up and > reinstalled Windows XP Pro SP2. Nothing changed. I'm at a loss. Can > someone > help? The user interface refresh is a normal Windows function (AIUI to do with cacheing of the icons). It seems to be happening to you more frequently. Copy the test below into a text file and name it "disablerefresh.reg". Double click on it and see if it solves your problem. If you need to change it back, just change the '00000001' to '00000000', and repeat. --- Copy Below Here --- Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced] "NoNetCrawling"=dword:00000001 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer] "Max Cached Icons"="12000" --- Copy Above Here ---
Guest Ron Badour Posted July 23, 2007 Posted July 23, 2007 Re: Windows keeps reloading without rebooting When you do a repair installation, it only repairs a part of the system if broken--it does not get rid of virus or spyware that may be on the machine. I think you need to check for those things as your first troubleshooting step. Norton products give MANY people MANY different problems so I would look for another AV program--AVG is a free one: http://free.grisoft.com/doc/1 I recommend you download and use AdAware and Spybot and consider removing everything these programs identify. Be aware that there are frequent updates to these programs and you need to check for them before every use including the first time. AdAware: http://www.lavasoftusa.com/products/ad-aware_se_personal.php Spybot: http://www.safer-networking.org/ -- Regards Ron Badour MS MVP 1997 - 2007 "Jim Ormsbee" <JimOrmsbee@discussions.microsoft.com> wrote in message news:3B06817B-670D-4EB6-912C-2B380608CA6E@microsoft.com... >I did not format & load clean. It was a repair installation. I am using > Norton 360 which has been giving me problems. I intended to reinstall it > next. Thanks. > -- > Jim Ormsbee > > > "Ron Badour" wrote: >
Guest Jim Ormsbee Posted July 24, 2007 Posted July 24, 2007 Re: Windows keeps reloading without rebooting Thanks Ron. I did end up doing a clean install after formatting. I hated to do it, but the computer was definitely infected. I had both spyware programs on the system prior to the 1st repair install of WinXP, but I couldn't reinstall either of them. I was told Windows Installer was not present, and I could not install or update the installer. I really needed a clean system anyway. -- Jim Ormsbee "Ron Badour" wrote: > When you do a repair installation, it only repairs a part of the system if > broken--it does not get rid of virus or spyware that may be on the machine. > I think you need to check for those things as your first troubleshooting > step. > > Norton products give MANY people MANY different problems so I would look for > another AV program--AVG is a free one: http://free.grisoft.com/doc/1 > > I recommend you download and use AdAware and Spybot and consider removing > everything these programs identify. Be aware that there are frequent > updates to these programs and you need to check for them before every use > including the first time. > > AdAware: http://www.lavasoftusa.com/products/ad-aware_se_personal.php > > Spybot: http://www.safer-networking.org/ > > -- > Regards > > Ron Badour > MS MVP 1997 - 2007 > > > "Jim Ormsbee" <JimOrmsbee@discussions.microsoft.com> wrote in message > news:3B06817B-670D-4EB6-912C-2B380608CA6E@microsoft.com... > >I did not format & load clean. It was a repair installation. I am using > > Norton 360 which has been giving me problems. I intended to reinstall it > > next. Thanks. > > -- > > Jim Ormsbee > > > > > > "Ron Badour" wrote: > > > > >
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