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Posted

I am using Vista Home Premium with AVG free anti virus and NoAdware.

I am going to delete the AVG and install Trend 2008 Internet Security but i am aware that i will need to shut down some or all of Windows Defender but i could do with some guidance as to what i need to disable and how.

Is this something you could help with?

many thanks.

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Guest Wolfeymole
Posted

Hi Somerton

 

Welcome to FPCH

 

Windows Defender is merely a spyware stopper and not an Anti Virus Suite like Trend.

Just click exit and shut it down.

 

Download Trend and come off the net.

 

Uninstall AVG and if it asks to get back on the net for any uninstall files then allow it.

 

Install Trend and you should be good to go.

Posted

Many thanks for you reply.

Does this mean that Defender will normaly run along side Trend and i only need to shut it down while i am loading Trend?

Also do i not need to disable the Windows firewall and let the Trend one do all the work?

Sorry if this is obvious but i am not exactly up on this sort of thing.

I have the Trend on disc as i use a dial up and am unable to stay on the net long enough for the Trend download.

Guest Wolfeymole
Posted

Having umpteen spy/malware programs running is of no consequence Somerton.

 

The Windows Firewall is good for inbound traffic only and Trend will auto turn off the the windows firewall as most good security suites will do.

Posted

Thanks again for coming back so quick.

I originaly asked Trend the same question,some time ago, and i have just recieved this reply which has confused me ,which is not hard,

 

.......AVG free and Windows's Bit Defender are both incompatible with PC Cillin 2008's firewall . PC Cillin alone can fully cover your PC so will not need any extra Anti-virus.

 

open defender > tools > options > disbale realtime

 

run msconfig > startups > remove/ uncheck windows dender.

 

THEN go to Services tab and disable Defenders service.

 

Remove Windows Defender from Vista System Startup

1. Click Windows Start button, Type MSCONFIG in the Start Search box and Press the Enter

2. Click Startup tab, Scroll down and UnCheck Windows Defender Startup Item. Click OK to Save config change

3. No need to reboot, Click Exist without restart........

 

Do i really need to do all this to make it work?

Guest Wolfeymole
Posted

Mmmm

 

Is Trend asking you to reconfigure your Start Up via msconfig?

 

This is not natural, please get get back to us on this and we will offer further advice.

Guest Wolfeymole
Posted

I see the issue

 

Because Trend is a Suite rather than a stand alone Antivirus, Firewall or Spy/malware killer it would shut down all other applications or ask you to do so.

 

Go with it Somerton.

Posted

Hi somerton;

You mentioned Windows Defender and Bit Defender. They are not the same thing. Windows Defender is a Microsoft antispyware program. It is actually shipped with Vista. If you have Bit Defender on the other hand uninstall it.

We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

Get help with computer problems. Join Free PC Help here

 

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Posted

Many thanks for picking that up.

I am using Vista Home Premium and Windows Defender was included with it.

The reply from Trend used the term "Bit Defender" which i have not heard before and i have not installed it myself.

As far as i know ,and looking in the control panel, i only have Windows Firewall and Windows Defender both of which i am able to shut down in 'Control Panel' which presumable would be all i need to do.

Posted

Yes somerton Uninstall AVG first. To be safe disable the Windows firewall before installing the suite. AVG and BitDefender are not compatable with the TrendMicro suite. I know you don't have BitDefender.

 

You can disable Windows Defender too while you install then re-enable it but it should not matter either way. They should work together.

 

The main thing to remember is to not run two AV programs or two Firewalls at the same time.

We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

Get help with computer problems. Join Free PC Help here

 

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Posted

I thought it seemed a lot of changes when i could just click to disable the firewall and defender.

I will take out AVG first though.

I will not really have time to do it until the weekend but i will post the outcome just in case anyone else has a similar issue.

Many thanks for your help especially in noticing the 'Bit Defender' difference as i was very uneasy about making the changes Trend recommended.

Thanks again.:):):):):)

Posted
Please do let us know how it goes somerton. Thanks for posting back.

We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

Get help with computer problems. Join Free PC Help here

 

Donations are welcome. Read Here

Posted

Just to round off this thread, Trend is all on and working OK.

Apart from a couple of huge update downloads all was fairly straightforward although as i us a dial up connection the size of the downloads was a problem.

Switched Defender back on and again no problems.

Will be changing to Broadband shortly so i may be back.

Thanks for all your help.:):):):):)

Posted
That's great to hear somerton. Thanks for letting us know how things turned out. Come back as often as you like. Take care.

We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.

Get help with computer problems. Join Free PC Help here

 

Donations are welcome. Read Here

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