Guest Eduardo Posted July 26, 2007 Posted July 26, 2007 I have this old pcs in my house both are mickey mouse brands but I have a few files I want to get out of thme. this files are mostly personal info that's why I haven't forget this PCS for all the sensitive info I have there, I even changed the power supply in one of them to make sure I always see my files print them etc, honestly I rather have those files there in my old w98 that has no access to the net than here in this new pc which is always online. But like we all know we can't depend on those old machines I want to get online with those PCs windows 98 and send me a few emails with this word and excel files. I tried to connect last night I even install the att setup cd twice and nothing happens only an error unable to read the modem (the att modem) and att's number. I called and they told me because Microsoft doesn't support 98 anymore,is unsafe,and old.... they can't help me and their modems don't support any old systems soooooo they say I'm never going to be able to go online with this pcs I called 3 times and the 3 persons told me that it makes sense but come on!! Is there something i can do? to get online ????
Guest Mart Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Rather than continuing along the (on-line) route you are attempting, you might want to consider a couple of alternative methods of retrieving your personal files from your two old PC's. :- 1) Removing the hard drives and connecting each of them in turn to your 'new pc' as secondary drives to access those files. 2) Or better still, an alternative method could be by using an IDE-USB adapter to access (and transfer) the files. See the following example :- http://www.usb-ware.com/usb-2-ide-adapter-ud200.htm But you might find a cheaper price by doing a further Google search. Rather than completely scrapping your old PC's, your old drives could be recycled and used as extra (portable?) storage. Mart "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:2D3EF0A5-AAF3-4A86-BD67-39D51CF1E90B@microsoft.com... >I have this old pcs in my house both are mickey mouse brands but I have a >few > files I want to get out of thme. this files are mostly personal info > that's > why I haven't forget this PCS for all the sensitive info I have there, I > even > changed the power supply in one of them to make sure I always see my files > print them etc, honestly I rather have those files there in my old w98 > that > has no access to the net than here in this new pc which is always online. > > But like we all know we can't depend on those old machines I want to get > online with those PCs windows 98 and send me a few emails with this word > and > excel files. > > I tried to connect last night I even install the att setup cd twice and > nothing happens only an error unable to read the modem (the att modem) and > att's number. > > I called and they told me because Microsoft doesn't support 98 anymore,is > unsafe,and old.... they can't help me and their modems don't support any > old > systems soooooo they say I'm never going to be able to go online with this > pcs > I called 3 times and the 3 persons told me that it makes sense but come > on!! Is there something i can do? to get online ???? > > > >
Guest Brian A. Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Being as kind as I can about AT&T Internet Support services: AT&T never has and never will, ever have a clue on proper public relations with their internet consumers. I see they haven't changed their smoke and mirrors tactics when consumers inquire about issues with their internet service. The second to best thing they ever did was to acquisition their internet service to Comcast. The first best would be for them to get out and stay out of the internet business. The ultimate best, would be an order to relinquish any internet services within their control, and ban them from ever having any direct or indirect internet association. They are the same bile now as they were in the past and will be the same bile in the future. Set up an OE account on each 98 machine using the same configuration settings you have now in the PC you're using. Or Set up your email using the instructions from their site here: http://helpme.att.net/article.php?item=287 -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:2D3EF0A5-AAF3-4A86-BD67-39D51CF1E90B@microsoft.com... >I have this old pcs in my house both are mickey mouse brands but I have a few > files I want to get out of thme. this files are mostly personal info that's > why I haven't forget this PCS for all the sensitive info I have there, I even > changed the power supply in one of them to make sure I always see my files > print them etc, honestly I rather have those files there in my old w98 that > has no access to the net than here in this new pc which is always online. > > But like we all know we can't depend on those old machines I want to get > online with those PCs windows 98 and send me a few emails with this word and > excel files. > > I tried to connect last night I even install the att setup cd twice and > nothing happens only an error unable to read the modem (the att modem) and > att's number. > > I called and they told me because Microsoft doesn't support 98 anymore,is > unsafe,and old.... they can't help me and their modems don't support any old > systems soooooo they say I'm never going to be able to go online with this pcs > I called 3 times and the 3 persons told me that it makes sense but come > on!! Is there something i can do? to get online ???? > > > >
Guest Ron Badour Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Use a thumb drive or floppy disk to transfer files. -- Regards Ron Badour MS MVP 1997 - 2007 "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:2D3EF0A5-AAF3-4A86-BD67-39D51CF1E90B@microsoft.com... >I have this old pcs in my house both are mickey mouse brands but I have a >few > files I want to get out of thme. this files are mostly personal info > that's > why I haven't forget this PCS for all the sensitive info I have there, I > even > changed the power supply in one of them to make sure I always see my files > print them etc, honestly I rather have those files there in my old w98 > that > has no access to the net than here in this new pc which is always online. > > But like we all know we can't depend on those old machines I want to get > online with those PCs windows 98 and send me a few emails with this word > and > excel files. > > I tried to connect last night I even install the att setup cd twice and > nothing happens only an error unable to read the modem (the att modem) and > att's number. > > I called and they told me because Microsoft doesn't support 98 anymore,is > unsafe,and old.... they can't help me and their modems don't support any > old > systems soooooo they say I'm never going to be able to go online with this > pcs > I called 3 times and the 3 persons told me that it makes sense but come > on!! Is there something i can do? to get online ???? > > > >
Guest Angel Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Hi, I am no expert. I installed the ATT modem without using the disk, you cannot use the disk with Windows 98. I just plugged it in and got on line.There were some thing you have to do to before you can get on line. I do not remember what they are. Of course ATT won't help you in any way. They want everyone to update to the latest versions. They have not trained any of their techs to help us. I ask this group if I need any help. Of course there are other providers that still will support Windows 98. I think you have to look around to find them. Good luck if I find anyone that can help I will have them post here. Windows 98 is as reliable as any other OS, maybe even more reliable. Please don't believe the ATT excuse. I plan on keeping mine until this machine dies. I have had it since June 1, 2000. Angel "Ron Badour" <Sorry@NoAddress.com> wrote in message news:%23xuT6c3zHHA.4652@TK2MSFTNGP05.phx.gbl... > Use a thumb drive or floppy disk to transfer files. > > -- > Regards > > Ron Badour > MS MVP 1997 - 2007 > > > "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message > news:2D3EF0A5-AAF3-4A86-BD67-39D51CF1E90B@microsoft.com... > >I have this old pcs in my house both are mickey mouse brands but I have a > >few > > files I want to get out of thme. this files are mostly personal info > > that's > > why I haven't forget this PCS for all the sensitive info I have there, I > > even > > changed the power supply in one of them to make sure I always see my files > > print them etc, honestly I rather have those files there in my old w98 > > that > > has no access to the net than here in this new pc which is always online. > > > > But like we all know we can't depend on those old machines I want to get > > online with those PCs windows 98 and send me a few emails with this word > > and > > excel files. > > > > I tried to connect last night I even install the att setup cd twice and > > nothing happens only an error unable to read the modem (the att modem) and > > att's number. > > > > I called and they told me because Microsoft doesn't support 98 anymore,is > > unsafe,and old.... they can't help me and their modems don't support any > > old > > systems soooooo they say I'm never going to be able to go online with this > > pcs > > I called 3 times and the 3 persons told me that it makes sense but come > > on!! Is there something i can do? to get online ???? > > > > > > > > > >
Guest Eduardo Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help 1 Thanks for your responses well there's no way I can get the computer to work with the ethernet of my modem i spoke with att again and only bacause i was rude they help this time. and is no way possible this modems can work with windows 98 we did eveything i spend 40 minutes with the guy in the philipines only because most of the iwireless modems don't have usb ports this pc only can get online trought dial up mode well a least i got online for a few minutes and send a few files to my msn account but thanks for the help i really appreciated thank you very much "Angel" wrote:
Guest Angel Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Eduardo, What type of modem do you have? I have an external modem w/router that I got from ATT. I ordered it on line from them. That way you don't need to tell them you have W98. I think that even their regular modem works the same. The one with the router acts as a firewall. I just did not use their disk that came with the modem. I do not use any of their stuff, such as their virus scanner, etc. You need someone that is in this group to help you figure out the real problem. I have ATT DSL. If you have dial up modem you will have to get another provider. I had PeoplePC until I switched to ATT DSL, PCR has NetZero. These are inexpensive. Angel "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:BAFF4318-5C58-4921-9BBA-1F08B144A1F1@microsoft.com... > 1 Thanks for your responses > well there's no way I can get the computer to work with the ethernet of my > modem i spoke with att again and only bacause i was rude they help this > time. > > and is no way possible this modems can work with windows 98 we did eveything > i spend 40 minutes with the guy in the philipines only because most of the > iwireless modems don't have usb ports this pc only can get online trought > dial up mode > > well a least i got online for a few minutes and send a few files to my msn > account but thanks for the help i really appreciated > thank you very much > "Angel" wrote: > >
Guest PCR Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Angel wrote: | Eduardo, | What type of modem do you have? I have an external modem | w/router that I got from ATT. I ordered it on line from them. That | way you don't need to tell them you have W98. I think that even their | regular modem works the same. The one with the router acts as a | firewall. I just did not use their disk that came with the modem. I | do not use any of their stuff, such as their virus scanner, etc. You | need someone that is in this group to help you figure out the real | problem. I have ATT DSL. If you have dial up modem you will have to | get another provider. I had PeoplePC until I switched to ATT DSL, PCR | has NetZero. These are inexpensive. Angel Right. And NetZero's customer support also was lacking. HOWEVER, I never will have an epileptic fit of anger like Brian A.-- because they added a month to my subscription to compensate the expense of the call. It was McAfee's auto-System scan causing the problem! But NetZero just kept having me play with their own settings! | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message | news:BAFF4318-5C58-4921-9BBA-1F08B144A1F1@microsoft.com... |> 1 Thanks for your responses |> well there's no way I can get the computer to work with the ethernet |> of my modem i spoke with att again and only bacause i was rude they |> help this time. |> |> and is no way possible this modems can work with windows 98 we did |> eveything i spend 40 minutes with the guy in the philipines only |> because most of the iwireless modems don't have usb ports this pc |> only can get online trought dial up mode |> |> well a least i got online for a few minutes and send a few files to |> my msn account but thanks for the help i really appreciated |> thank you very much |> "Angel" wrote: -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net
Guest Gary S. Terhune Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help With everything hooked up and turned on, open a command prompt (Start>Run>COMMAND, <enter>.) At the prompt, run IPCONFIG. What does it say? Post back here with the results. With all recent ATT DSL setups, all I had to do was connect and the modem automatically prompted me to activate. Did you manage to at least get through the activation procedure with the ATT techs? Is the modem also a router? What model is it? -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:BAFF4318-5C58-4921-9BBA-1F08B144A1F1@microsoft.com... >1 Thanks for your responses > well there's no way I can get the computer to work with the ethernet of my > modem i spoke with att again and only bacause i was rude they help this > time. > > and is no way possible this modems can work with windows 98 we did > eveything > i spend 40 minutes with the guy in the philipines only because most of > the > iwireless modems don't have usb ports this pc only can get online trought > dial up mode > > well a least i got online for a few minutes and send a few files to my > msn > account but thanks for the help i really appreciated > thank you very much > "Angel" wrote: > >
Guest Angel Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Hi PCR, I also had problem with McAfee updates, that is why I got Avast! as virus scan. By the way, about Avast! I had to uninstall and reinstall Avast!. I had a problem after deleting some files and tried to fix the registry, It did not work. Then something messed up my computer. I had to go back to a backup and when I did, I was not able to access Avast! I am glad I have the back up system even though it backs up on the same machine. I had to reinstall Avast!. You were saying something about the ball with a line through it. When I reinstalled it, I wound up with 2 balls one with a line, or (i) and one with an (a). I then remembered I had merged the two. I merged the 2 again and I have 1 only with an (a). Just thought I would tell you about it. Too bad about you being charged for the phone call with NetZero. That is why I got the Ultimate with PeoplePC. It is a little more expensive but you are not charged for tech support phone calls. I was paying $12.95. Their regular PeoplePC online is $9.95 I think. You then pay for tech support by the minute. If you want to get the PeoplePC Ultimate you just call 1 800 Peoplepc they will send a disk. Angel "PCR" <pcrrcp@netzero.net> wrote in message news:u1UUgF8zHHA.1100@TK2MSFTNGP06.phx.gbl... > Angel wrote: > | Eduardo, > | What type of modem do you have? I have an external modem > | w/router that I got from ATT. I ordered it on line from them. That > | way you don't need to tell them you have W98. I think that even their > | regular modem works the same. The one with the router acts as a > | firewall. I just did not use their disk that came with the modem. I > | do not use any of their stuff, such as their virus scanner, etc. You > | need someone that is in this group to help you figure out the real > | problem. I have ATT DSL. If you have dial up modem you will have to > | get another provider. I had PeoplePC until I switched to ATT DSL, PCR > | has NetZero. These are inexpensive. Angel > > Right. And NetZero's customer support also was lacking. HOWEVER, I never > will have an epileptic fit of anger like Brian A.-- because they added a > month to my subscription to compensate the expense of the call. It was > McAfee's auto-System scan causing the problem! But NetZero just kept > having me play with their own settings! > > | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message > | news:BAFF4318-5C58-4921-9BBA-1F08B144A1F1@microsoft.com... > |> 1 Thanks for your responses > |> well there's no way I can get the computer to work with the ethernet > |> of my modem i spoke with att again and only bacause i was rude they > |> help this time. > |> > |> and is no way possible this modems can work with windows 98 we did > |> eveything i spend 40 minutes with the guy in the philipines only > |> because most of the iwireless modems don't have usb ports this pc > |> only can get online trought dial up mode > |> > |> well a least i got online for a few minutes and send a few files to > |> my msn account but thanks for the help i really appreciated > |> thank you very much > |> "Angel" wrote: > > -- > Thanks or Good Luck, > There may be humor in this post, and, > Naturally, you will not sue, > Should things get worse after this, > PCR > pcrrcp@netzero.net > >
Guest Curt Christianson Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help Hi Brian, If I understand you correctly, you *don't* like AT&T--right?? <rvvf> <vbg> -- HTH, Curt Windows Support Center http://www.aumha.org Practically Nerded,... http://dundats.mvps.org/Index.htm "Brian A." <gonefish'n@afarawaylake> wrote in message news:OrDAUm2zHHA.4712@TK2MSFTNGP04.phx.gbl... | Being as kind as I can about AT&T Internet Support services: AT&T never has and | never will, ever have a clue on proper public relations with their internet | consumers. I see they haven't changed their smoke and mirrors tactics when consumers | inquire about issues with their internet service. The second to best thing they ever | did was to acquisition their internet service to Comcast. The first best would be | for them to get out and stay out of the internet business. The ultimate best, would | be an order to relinquish any internet services within their control, and ban them | from ever having any direct or indirect internet association. | They are the same bile now as they were in the past and will be the same bile in | the future. | | Set up an OE account on each 98 machine using the same configuration settings you | have now in the PC you're using. | Or | Set up your email using the instructions from their site here: | http://helpme.att.net/article.php?item=287 | | -- | | Brian A. Sesko { MS MVP_Shell/User } | Conflicts start where information lacks. | http://basconotw.mvps.org/ | | Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm | How to ask a question: http://support.microsoft.com/kb/555375 | | | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message | news:2D3EF0A5-AAF3-4A86-BD67-39D51CF1E90B@microsoft.com... | >I have this old pcs in my house both are mickey mouse brands but I have a few | > files I want to get out of thme. this files are mostly personal info that's | > why I haven't forget this PCS for all the sensitive info I have there, I even | > changed the power supply in one of them to make sure I always see my files | > print them etc, honestly I rather have those files there in my old w98 that | > has no access to the net than here in this new pc which is always online. | > | > But like we all know we can't depend on those old machines I want to get | > online with those PCs windows 98 and send me a few emails with this word and | > excel files. | > | > I tried to connect last night I even install the att setup cd twice and | > nothing happens only an error unable to read the modem (the att modem) and | > att's number. | > | > I called and they told me because Microsoft doesn't support 98 anymore,is | > unsafe,and old.... they can't help me and their modems don't support any old | > systems soooooo they say I'm never going to be able to go online with this pcs | > I called 3 times and the 3 persons told me that it makes sense but come | > on!! Is there something i can do? to get online ???? | > | > | > | > |
Guest Brian A. Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help <snipped> > > Right. And NetZero's customer support also was lacking. HOWEVER, I never > will have an epileptic fit of anger like Brian A If you ever switch to AT&T internet, I've got a C-Note that says you would by the 2nd time you called their support number(s). The first call will step on all but one of your nerves, the second call will stomp on the only remaining one you have. AT&T is the only company that has to fear seeing my name and number as the caller. I'll bet their support personnel flips coins to decide who's the unfortunate one that will receive my wrath. I'd like to think I'm the reason they sold their internet division to Comcast which AT&T had purchased from Continental Cable. <snipped> -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375
Guest Brian A. Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:BAFF4318-5C58-4921-9BBA-1F08B144A1F1@microsoft.com... >1 Thanks for your responses > well there's no way I can get the computer to work with the ethernet of my > modem i spoke with att again and only bacause i was rude they help this > time. You may see it as being rude, I look at it as being aggressive to pound the point into their thick skulls. > > and is no way possible this modems can work with windows 98 we did eveything > i spend 40 minutes with the guy in the philipines only because most of the > iwireless modems don't have usb ports this pc only can get online trought > dial up mode This is your first mention of wireless and usb, both are critical details you failed to provide previously. > > well a least i got online for a few minutes and send a few files to my msn > account but thanks for the help i really appreciated > thank you very much > "Angel" wrote: > > -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375
Guest Brian A. Posted July 26, 2007 Posted July 26, 2007 Re: Experts I Need Your Help How you doing Curt? Long time no see. That would only be their support and I'll bet they have a special memo instruction bulletin about me on every desk. -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Curt Christianson" <curtchristnsn@NOSPAM.Yahoo.com> wrote in message news:OVXOUg8zHHA.5160@TK2MSFTNGP05.phx.gbl... > Hi Brian, > > If I understand you correctly, you *don't* like AT&T--right?? <rvvf> <vbg> > > -- > HTH, > Curt > > Windows Support Center > http://www.aumha.org > Practically Nerded,... > http://dundats.mvps.org/Index.htm > > "Brian A." <gonefish'n@afarawaylake> wrote in message > news:OrDAUm2zHHA.4712@TK2MSFTNGP04.phx.gbl... > | Being as kind as I can about AT&T Internet Support services: AT&T never > has and > | never will, ever have a clue on proper public relations with their > internet > | consumers. I see they haven't changed their smoke and mirrors tactics > when consumers > | inquire about issues with their internet service. The second to best > thing they ever > | did was to acquisition their internet service to Comcast. The first best > would be > | for them to get out and stay out of the internet business. The ultimate > best, would > | be an order to relinquish any internet services within their control, and > ban them > | from ever having any direct or indirect internet association. > | They are the same bile now as they were in the past and will be the same > bile in > | the future. > | > | Set up an OE account on each 98 machine using the same configuration > settings you > | have now in the PC you're using. > | Or > | Set up your email using the instructions from their site here: > | http://helpme.att.net/article.php?item=287 > | > | -- > | > | Brian A. Sesko { MS MVP_Shell/User } > | Conflicts start where information lacks. > | http://basconotw.mvps.org/ > | > | Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > | How to ask a question: http://support.microsoft.com/kb/555375 > | > | > | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message > | news:2D3EF0A5-AAF3-4A86-BD67-39D51CF1E90B@microsoft.com... > | >I have this old pcs in my house both are mickey mouse brands but I have a > few > | > files I want to get out of thme. this files are mostly personal info > that's > | > why I haven't forget this PCS for all the sensitive info I have there, I > even > | > changed the power supply in one of them to make sure I always see my > files > | > print them etc, honestly I rather have those files there in my old w98 > that > | > has no access to the net than here in this new pc which is always > online. > | > > | > But like we all know we can't depend on those old machines I want to get > | > online with those PCs windows 98 and send me a few emails with this word > and > | > excel files. > | > > | > I tried to connect last night I even install the att setup cd twice and > | > nothing happens only an error unable to read the modem (the att modem) > and > | > att's number. > | > > | > I called and they told me because Microsoft doesn't support 98 > anymore,is > | > unsafe,and old.... they can't help me and their modems don't support any > old > | > systems soooooo they say I'm never going to be able to go online with > this pcs > | > I called 3 times and the 3 persons told me that it makes sense but come > | > on!! Is there something i can do? to get online ???? > | > > | > > | > > | > > | > >
Guest Angel Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Hi Brian, I never called ATT because I know by what I read others have gone through. I won't even use their tool and all things that I was having trouble with leaves eventually. Every so often the tool shows up. I have never taken the phone line out from the back of the computer in case I have to go back to dial up. The plug is hard to get to. I have a short phone line still plugged in. I do not want to have to move the computer to plug it in. I only have a small space and would have to balance the tower on the edge of the desk. I leave the cord plugged in place just in case so I can get off an email or go to this group for help. Angel "Brian A." <gonefish'n@afarawaylake> wrote in message news:%238iEyv8zHHA.5772@TK2MSFTNGP02.phx.gbl... > <snipped> > > > > Right. And NetZero's customer support also was lacking. HOWEVER, I never > > will have an epileptic fit of anger like Brian A > > If you ever switch to AT&T internet, I've got a C-Note that says you would by the > 2nd time you called their support number(s). The first call will step on all but one > of your nerves, the second call will stomp on the only remaining one you have. AT&T > is the only company that has to fear seeing my name and number as the caller. I'll > bet their support personnel flips coins to decide who's the unfortunate one that will > receive my wrath. I'd like to think I'm the reason they sold their internet division > to Comcast which AT&T had purchased from Continental Cable. > <snipped> > > -- > > Brian A. Sesko { MS MVP_Shell/User } > Conflicts start where information lacks. > http://basconotw.mvps.org/ > > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > How to ask a question: http://support.microsoft.com/kb/555375 > >
Guest Curt Christianson Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help LOL, and good to see you again too! -- HTH, Curt Windows Support Center http://www.aumha.org Practically Nerded,... http://dundats.mvps.org/Index.htm "Brian A." <gonefish'n@afarawaylake> wrote in message news:OQ6MR98zHHA.1208@TK2MSFTNGP05.phx.gbl... | How you doing Curt? Long time no see. | | That would only be their support and I'll bet they have a special memo instruction | bulletin about me on every desk. | | -- | | Brian A. Sesko { MS MVP_Shell/User } | Conflicts start where information lacks. | http://basconotw.mvps.org/ | | Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm | How to ask a question: http://support.microsoft.com/kb/555375 | | | "Curt Christianson" <curtchristnsn@NOSPAM.Yahoo.com> wrote in message | news:OVXOUg8zHHA.5160@TK2MSFTNGP05.phx.gbl... | > Hi Brian, | > | > If I understand you correctly, you *don't* like AT&T--right?? <rvvf> <vbg> | > | > -- | > HTH, | > Curt | > | > Windows Support Center | > http://www.aumha.org | > Practically Nerded,... | > http://dundats.mvps.org/Index.htm | > | > "Brian A." <gonefish'n@afarawaylake> wrote in message | > news:OrDAUm2zHHA.4712@TK2MSFTNGP04.phx.gbl... | > | Being as kind as I can about AT&T Internet Support services: AT&T never | > has and | > | never will, ever have a clue on proper public relations with their | > internet | > | consumers. I see they haven't changed their smoke and mirrors tactics | > when consumers | > | inquire about issues with their internet service. The second to best | > thing they ever | > | did was to acquisition their internet service to Comcast. The first best | > would be | > | for them to get out and stay out of the internet business. The ultimate | > best, would | > | be an order to relinquish any internet services within their control, and | > ban them | > | from ever having any direct or indirect internet association. | > | They are the same bile now as they were in the past and will be the same | > bile in | > | the future. | > | | > | Set up an OE account on each 98 machine using the same configuration | > settings you | > | have now in the PC you're using. | > | Or | > | Set up your email using the instructions from their site here: | > | http://helpme.att.net/article.php?item=287 | > | | > | -- | > | | > | Brian A. Sesko { MS MVP_Shell/User } | > | Conflicts start where information lacks. | > | http://basconotw.mvps.org/ | > | | > | Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm | > | How to ask a question: http://support.microsoft.com/kb/555375 | > | | > | | > | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message | > | news:2D3EF0A5-AAF3-4A86-BD67-39D51CF1E90B@microsoft.com... | > | >I have this old pcs in my house both are mickey mouse brands but I have a | > few | > | > files I want to get out of thme. this files are mostly personal info | > that's | > | > why I haven't forget this PCS for all the sensitive info I have there, I | > even | > | > changed the power supply in one of them to make sure I always see my | > files | > | > print them etc, honestly I rather have those files there in my old w98 | > that | > | > has no access to the net than here in this new pc which is always | > online. | > | > | > | > But like we all know we can't depend on those old machines I want to get | > | > online with those PCs windows 98 and send me a few emails with this word | > and | > | > excel files. | > | > | > | > I tried to connect last night I even install the att setup cd twice and | > | > nothing happens only an error unable to read the modem (the att modem) | > and | > | > att's number. | > | > | > | > I called and they told me because Microsoft doesn't support 98 | > anymore,is | > | > unsafe,and old.... they can't help me and their modems don't support any | > old | > | > systems soooooo they say I'm never going to be able to go online with | > this pcs | > | > I called 3 times and the 3 persons told me that it makes sense but come | > | > on!! Is there something i can do? to get online ???? | > | > | > | > | > | > | > | > | > | | > | > |
Guest PCR Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Brian A. wrote: | <snipped> |> |> Right. And NetZero's customer support also was lacking. HOWEVER, I |> never will have an epileptic fit of anger like Brian A | | If you ever switch to AT&T internet, I've got a C-Note that says | you would by the 2nd time you called their support number(s). The | first call will step on all but one of your nerves, the second call | will stomp on the only remaining one you have. AT&T is the only | company that has to fear seeing my name and number as the caller. | I'll bet their support personnel flips coins to decide who's the | unfortunate one that will receive my wrath. I'd like to think I'm | the reason they sold their internet division to Comcast which AT&T | had purchased from Continental Cable. <snipped> Well, I do recall an occasion/two -- now that you've offered to bet -- where I blew up on the phone with my bank, with OTB, & even with a brother. I must decline the wager! But NetZero did compensate! | -- | | Brian A. Sesko { MS MVP_Shell/User } | Conflicts start where information lacks. | http://basconotw.mvps.org/ | | Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm | How to ask a question: http://support.microsoft.com/kb/555375 -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net
Guest PCR Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Angel wrote: | Hi PCR, | I also had problem with McAfee updates, that is why I got Avast! | as virus scan. Yep. They have abandoned us lowly 98 users. BUT, I can't mean-mouth them, because somehow I escaped paying for it for 6/so years! Also, I EXPECT they will be back on the the day the last XP/Vista user perishes of XP/Vista-irradiation! | By the way, about Avast! I had to uninstall and | reinstall Avast!. I had a problem after deleting some files and tried | to fix the registry, It did not work. Hmm. The uninstall of McAfee went fairly well-- & it could swallow avast! five times! However, you may have deleted a file or registry entry avast! needed. | Then something messed up my | computer. I had to go back to a backup and when I did, I was not able | to access Avast! I am glad I have the back up system even though it | backs up on the same machine. I have that problem too. But at least my backup is on a separate partition. If that fails, it's back to my Compaq QuickRestore CD's & square one! I know it's on my to-do list to burn a current backup to a CD of my own-- but I've lost the list! | I had to reinstall Avast!. You were | saying something about the ball with a line through it. When I | reinstalled it, I wound up with 2 balls one with a line, or (i) and | one with an (a). I then remembered I had merged the two. I merged the | 2 again and I have 1 only with an (a). Just thought I would tell you | about it. Yea, finally I've merged them, myself, thanks. | Too bad about you being charged for the phone call with | NetZero. That is why I got the Ultimate with PeoplePC. It is a little | more expensive but you are not charged for tech support phone calls. | I was paying $12.95. Their regular PeoplePC online is $9.95 I think. | You then pay for tech support by the minute. If you want to get the | PeoplePC Ultimate you just call 1 800 Peoplepc they will send a | disk. Angel I can upgrade to a faster NetZero, but things seem OK as is really. I don't do much NET travel. $9.95 per month is a nice price to keep. | "PCR" <pcrrcp@netzero.net> wrote in message | news:u1UUgF8zHHA.1100@TK2MSFTNGP06.phx.gbl... |> Angel wrote: |> | Eduardo, |> | What type of modem do you have? I have an external modem |> | w/router that I got from ATT. I ordered it on line from them. That |> | way you don't need to tell them you have W98. I think that even |> | their regular modem works the same. The one with the router acts |> | as a firewall. I just did not use their disk that came with the |> | modem. I do not use any of their stuff, such as their virus |> | scanner, etc. You need someone that is in this group to help you |> | figure out the real problem. I have ATT DSL. If you have dial up |> | modem you will have to get another provider. I had PeoplePC until |> | I switched to ATT DSL, PCR has NetZero. These are inexpensive. |> | Angel |> |> Right. And NetZero's customer support also was lacking. HOWEVER, I |> never will have an epileptic fit of anger like Brian A.-- because |> they added a month to my subscription to compensate the expense of |> the call. It was McAfee's auto-System scan causing the problem! But |> NetZero just kept having me play with their own settings! |> |> | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message |> | news:BAFF4318-5C58-4921-9BBA-1F08B144A1F1@microsoft.com... |> |> 1 Thanks for your responses |> |> well there's no way I can get the computer to work with the |> |> ethernet of my modem i spoke with att again and only bacause i |> |> was rude they help this time. |> |> |> |> and is no way possible this modems can work with windows 98 we did |> |> eveything i spend 40 minutes with the guy in the philipines only |> |> because most of the iwireless modems don't have usb ports this pc |> |> only can get online trought dial up mode |> |> |> |> well a least i got online for a few minutes and send a few files |> |> to my msn account but thanks for the help i really appreciated |> |> thank you very much |> |> "Angel" wrote: |> |> -- |> Thanks or Good Luck, |> There may be humor in this post, and, |> Naturally, you will not sue, |> Should things get worse after this, |> PCR |> pcrrcp@netzero.net -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net
Guest Brian A. Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help I've never had dial-up, it's been cable from day one. I could write a book on what I put AT&T through in the few years they provided cable before selling the division to Comcast. Being on hold for 45 min. was the beginning of my wrath, and believe you-me, I WAS reimbursed. I had and still remember their set in stone support protocol. When I called them I told them straight out to toss it aside for someone else because I've already done everything they were going to ask me to do. There were a few that wished they had not asked me to humor them by trying the steps anyway, they did NOT go home a happy camper. I consistently told them I believed the cable modem was the problem and explained to them how I came to that conclusion. They'd run a test through the cable to the modem and consistently claimed the problems were not affiliated with their provision, it was something on my end that they had no responsibility for. The last contact I had with them for internet support I told them to get a field tech out to my house, which they promptly stated I would have to pay for if the problem was found to be inside the house. The first thing the tech did was look at the modem, he mention it was outdated and not being provided to customers anymore, tested it and found it to be dropping out and replaced it. Before leaving he gave me a roll of cable, two boxes of connectors and enough splitters to connect every TV in the house. I never had an AT&T tech here thereafter. The last contact I had with AT&T about questions with my business line, after answering my inquiries they stepped directly into sales pitch mode. I told the person I was not interested and when/if I was I would contact them. I guess that meant to them they could pass it to someone else who could explain to me the benefits of what they were pushing. That was a very very big error on their hand and I'm very very positive that more than one person met their worst nightmare that day. By the time I was done with them I had gone through 3 levels of upper management. If I ever have to call them again, I'll bet the lowest person on the totem pole will be the only one in the room because everyone else suddenly had to take care of something else in a different building. I've had to call Comcast only 2 times in all the years they've been providing the service. Both times they sent a tech out after running their line test even though the test came up negative. Both times they found a split in the cable outside, promptly fixed it and went on their way. -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Angel" <angel@noway.com> wrote in message news:%23zaF2I%23zHHA.3400@TK2MSFTNGP03.phx.gbl... > Hi Brian, > I never called ATT because I know by what I read others have gone > through. I won't even use their tool and all things that I was having > trouble with leaves eventually. Every so often the tool shows up. I have > never taken the phone line out from the back of the computer in case I have > to go back to dial up. The plug is hard to get to. I have a short phone line > still plugged in. I do not want to have to move the computer to plug it in. > I only have a small space and would have to balance the tower on the edge of > the desk. I leave the cord plugged in place just in case so I can get off > an email or go to this group for help. > Angel > > "Brian A." <gonefish'n@afarawaylake> wrote in message > news:%238iEyv8zHHA.5772@TK2MSFTNGP02.phx.gbl... >> <snipped> >> > >> > Right. And NetZero's customer support also was lacking. HOWEVER, I never >> > will have an epileptic fit of anger like Brian A >> >> If you ever switch to AT&T internet, I've got a C-Note that says you > would by the >> 2nd time you called their support number(s). The first call will step on > all but one >> of your nerves, the second call will stomp on the only remaining one you > have. AT&T >> is the only company that has to fear seeing my name and number as the > caller. I'll >> bet their support personnel flips coins to decide who's the unfortunate > one that will >> receive my wrath. I'd like to think I'm the reason they sold their > internet division >> to Comcast which AT&T had purchased from Continental Cable. >> <snipped> >> >> -- >> >> Brian A. Sesko { MS MVP_Shell/User } >> Conflicts start where information lacks. >> http://basconotw.mvps.org/ >> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm >> How to ask a question: http://support.microsoft.com/kb/555375 >> >> > >
Guest Eduardo Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Angel now that you tell me that your dsl modem works with w98 i really want to know how can i get online with another modem like you are doing ?? my wireless modem is westrell versalink /is not be able to comunicate with wi98 ( we tried the ethernet port we tried to change the renew and remove all the ip addreses we restart the pc and nothing maybe this is the real problem the modem and not att -------------------------- "Brian A." wrote: > You may see it as being rude, I look at it as being aggressive to pound the point > into their thick skulls. OK > This is your first mention of wireless WELL IM SORRY and usb, HE TOLD THAT MAYBE BECAUSE MY MODEM DOESN'T HAVE A USB CABLE IS NOT CAPABLE TO COMMUNICATE WITH 98 TROUGHT ANOTHER PORT INSTEAD OF THE ETHERNET CABLE both are critical details you > failed to provide previously. :) DONT HATE ME MAN thanks for the help i really appreciated > > thank you very much
Guest Eduardo Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Oh I forgot to mention that Att give me 30 hours free of dial up is not that bad or slow to be honest I like it . of course after the 30 hours is 2$ per hour each time i use it I also don't like att they never help and they give you too many excusess for everything im still waiting for other things i need with my accounts I see why you Hate and want to BOYCOTT att Mr Brian "
Guest Gary S. Terhune Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help You might consider quickly getting another DSL provider and then canceling the ATT one. Don't they have something like a 30-day guarantee? I helped Angel set up her DSL. As soon as things got hooked up, the modem detected the computer and popped up an installation procedure. That procedure activated the account and installed a couple of utilities and that was it. Definitely, no CD installation was required and at no point did any of it have problems due to its being Win98. Of course, they may have changed the setup procedure since then (again!!!) Have you tried accessing the modem? Addresses to try are 192.168.1.0, 192.168.1.1, or 192.168.1.254. If none of those work, try replacing the 1 in the third spot to 2. -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:25AADFDE-231D-497B-A924-B87925A79D6D@microsoft.com... > Oh I forgot to mention that Att give me 30 hours free of dial up is not > that > bad or slow to be honest I like it . of course after the 30 hours is 2$ > per > hour each time i use it > > I also don't like att they never help and they give you too many excusess > for everything im still waiting for other things i need with my accounts > > I see why you Hate and want to BOYCOTT att > Mr Brian > > "
Guest Angel Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Eduardo, I got the Modem from ATT. Brand 2wire Gateway. It is an external modem that you just plug in to the Ethernet port. It is more expensive than a regular one from them. You do not need a firewall with it as you need to use with the less expensive one. Read Gary Tehune's post. He knows more than I do about these things, a lot more. He is an expert. I could say more, but I don't want to give him a big head. Angel "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message news:2470C5F1-4799-416F-9AD1-0722E59C5912@microsoft.com... > Angel now that you tell me that your dsl modem works with w98 i really want > to know how can i get online with another modem like you are doing ?? my > wireless modem is westrell versalink /is not be able to comunicate with wi98 > ( we tried the ethernet port we tried to change the renew and remove all the > ip addreses we restart the pc and nothing maybe this is the real problem the > modem and not att > > > -------------------------- > > "Brian A." wrote: > > > You may see it as being rude, I look at it as being aggressive to pound the point > > into their thick skulls. > > > OK > > > > > This is your first mention of wireless > WELL IM SORRY > > > and usb, > > HE TOLD THAT MAYBE BECAUSE MY MODEM DOESN'T HAVE A USB CABLE IS NOT CAPABLE > TO COMMUNICATE WITH 98 TROUGHT ANOTHER PORT INSTEAD OF THE ETHERNET CABLE > > both are critical details you > > failed to provide previously. > > :) DONT HATE ME MAN > > > > thanks for the help i really appreciated > > > thank you very much >
Guest PCR Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Angel wrote: | Eduardo, | I got the Modem from ATT. Brand 2wire Gateway. It is an external | modem that you just plug in to the Ethernet port. It is more | expensive than a regular one from them. You do not need a firewall | with it as you need to use with the less expensive one. Read Gary | Tehune's post. He knows more than I do about these things, a lot | more. He is an expert. I could say more, but I don't want to give him | a big head. Angel Right-- he likes his head to be 2" smaller than his belly. That way, he doesn't explode after swallowing it! | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message | news:2470C5F1-4799-416F-9AD1-0722E59C5912@microsoft.com... |> Angel now that you tell me that your dsl modem works with w98 i |> really want to know how can i get online with another modem like |> you are doing ?? my wireless modem is westrell versalink /is not be |> able to comunicate with wi98 ( we tried the ethernet port we tried |> to change the renew and remove all the ip addreses we restart the pc |> and nothing maybe this is the real problem the modem and not att |> |> |> -------------------------- |> |> "Brian A." wrote: |> |> > You may see it as being rude, I look at it as being aggressive |> > to pound the point into their thick skulls. |> |> |> OK |> |> |> |> > This is your first mention of wireless |> WELL IM SORRY |> |> |> and usb, |> |> HE TOLD THAT MAYBE BECAUSE MY MODEM DOESN'T HAVE A USB CABLE IS NOT |> CAPABLE TO COMMUNICATE WITH 98 TROUGHT ANOTHER PORT INSTEAD OF THE |> ETHERNET CABLE |> |> both are critical details you |> > failed to provide previously. |> |> :) DONT HATE ME MAN |> |> |> |> thanks for the help i really appreciated |> > > thank you very much -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net
Guest Angel Posted July 27, 2007 Posted July 27, 2007 Re: Experts I Need Your Help Well PCR, What I said, I said in jest. I was hoping I did not really start anything. It looks like I did. I really do not know how big his belly is and really do not care, as long as he uses his brain. Angel "PCR" <pcrrcp@netzero.net> wrote in message news:uHNYkvJ0HHA.4236@TK2MSFTNGP06.phx.gbl... > Angel wrote: > | Eduardo, > | I got the Modem from ATT. Brand 2wire Gateway. It is an external > | modem that you just plug in to the Ethernet port. It is more > | expensive than a regular one from them. You do not need a firewall > | with it as you need to use with the less expensive one. Read Gary > | Tehune's post. He knows more than I do about these things, a lot > | more. He is an expert. I could say more, but I don't want to give him > | a big head. Angel > > Right-- he likes his head to be 2" smaller than his belly. That way, he > doesn't explode after swallowing it! > > | "Eduardo" <Eduardo@discussions.microsoft.com> wrote in message > | news:2470C5F1-4799-416F-9AD1-0722E59C5912@microsoft.com... > |> Angel now that you tell me that your dsl modem works with w98 i > |> really want to know how can i get online with another modem like > |> you are doing ?? my wireless modem is westrell versalink /is not be > |> able to comunicate with wi98 ( we tried the ethernet port we tried > |> to change the renew and remove all the ip addreses we restart the pc > |> and nothing maybe this is the real problem the modem and not att > |> > |> > |> -------------------------- > |> > |> "Brian A." wrote: > |> > |> > You may see it as being rude, I look at it as being aggressive > |> > to pound the point into their thick skulls. > |> > |> > |> OK > |> > |> > |> > |> > This is your first mention of wireless > |> WELL IM SORRY > |> > |> > |> and usb, > |> > |> HE TOLD THAT MAYBE BECAUSE MY MODEM DOESN'T HAVE A USB CABLE IS NOT > |> CAPABLE TO COMMUNICATE WITH 98 TROUGHT ANOTHER PORT INSTEAD OF THE > |> ETHERNET CABLE > |> > |> both are critical details you > |> > failed to provide previously. > |> > |> :) DONT HATE ME MAN > |> > |> > |> > |> thanks for the help i really appreciated > |> > > thank you very much > > -- > Thanks or Good Luck, > There may be humor in this post, and, > Naturally, you will not sue, > Should things get worse after this, > PCR > pcrrcp@netzero.net > >
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