Svchost.exe crashes - rpcss.dll

[Guest Wallace44]

Hey,

 

I just replaced a whole bunch of equipment in my mother's PC and to get it

back up and running - i just did a repair of windows XP.

 

Now - when the Pc starts up, there is an error message stating the the

svchost.exe has crashed unexpectedly. Then you click send / dont send error

report and it bring up the message saying that the RPC service is dead and

the system will restart in 1 minute.

 

I have been able to stop these messages from appearing (under services.msc)

but obviously... the problem isnt fixed.

 

 

I have had many people tell me it is the Blaster worm or the sasser worm -

but i have run the cleaning tools for those and i also ran stinger (or

something along those lines) which is supposed to clean a whole bunch of

viruses - and havent found anything.

 

 

What is the best way to go about clearing this up? I would prefer to not

have to format the pc.

 

 

Thanks in advance,

 

Will

[Guest MowGreen [MVP]]

Re: Svchost.exe crashes - rpcss.dll

 

Answers inline:

 

Wallace44 wrote:

> Hey,

>

> I just replaced a whole bunch of equipment in my mother's PC and to get it

> back up and running - i just did a repair of windows XP.

 

All of the updates previously installed will need to be reinstalled.

Stop the Automatic Update service via the Servies console

Then show hidden files, folders, and system files:

http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

 

Using Windows Explorer, navigate to WINDOWS\SoftwareDistribution

Delete ALL of the *subfolders* of SoftwareDistribution

Close Windows Explorer

>

> Now - when the Pc starts up, there is an error message stating the the

> svchost.exe has crashed unexpectedly. Then you click send / dont send error

> report and it bring up the message saying that the RPC service is dead and

> the system will restart in 1 minute.

>

> I have been able to stop these messages from appearing (under services.msc)

> but obviously... the problem isnt fixed.

>

 

http://support.microsoft.com/kb/932494

Download and SAVE the latest version of the Windows Update Agent and

KB927891 from the links on the above page.

Install the WUA first, then KB927891 and restart the system.

 

> I have had many people tell me it is the Blaster worm or the sasser worm -

> but i have run the cleaning tools for those and i also ran stinger (or

> something along those lines) which is supposed to clean a whole bunch of

> viruses - and havent found anything.

>

 

They're wrong then, aren't they ? <w>

> What is the best way to go about clearing this up? I would prefer to not

> have to format the pc.

>

>

> Thanks in advance,

>

> Will

 

YW

 

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============