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Can't open attachment sent by Mac


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Guest Mardler C
Posted

Hi

I'm sorry I haven't a clue if this is the right place to ask this - but here

goes anyway and your help would be appreciated.

A friend & colleague uses Microsoft Word X for Mac and whenever she sends me

a Word document attachment I can't read it. I run on XP Pro - have Office Pro

Suite 2000. Is there anything I can do to be able to automatically open these

documents.

Thanks

Mardler C

  • Replies 14
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Guest Lanwench [MVP - Exchange]
Posted

Re: Can't open attachment sent by Mac

 

Mardler C <Mardler C@discussions.microsoft.com> wrote:

> Hi

> I'm sorry I haven't a clue if this is the right place to ask this -

> but here goes anyway and your help would be appreciated.

> A friend & colleague uses Microsoft Word X for Mac and whenever she

> sends me a Word document attachment I can't read it. I run on XP Pro

> - have Office Pro Suite 2000. Is there anything I can do to be able

> to automatically open these documents.

> Thanks

> Mardler C

 

If you're getting a Word document, and it's called FILENAME, save it to disk

& rename it FILENAME.DOC ....then see if you can open it. Without a file

extension, you can't associate a program with a file type.

Guest Harry Ohrn
Posted

Re: Can't open attachment sent by Mac

 

What is the file extension? (last three letters in the filename following

the dot)

 

--

 

 

Harry Ohrn MS MVP [shell\User]

http://www.webtree.ca/windowsxp

 

 

"Mardler C" <Mardler C@discussions.microsoft.com> wrote in message

news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> Hi

> I'm sorry I haven't a clue if this is the right place to ask this - but

> here

> goes anyway and your help would be appreciated.

> A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> me

> a Word document attachment I can't read it. I run on XP Pro - have Office

> Pro

> Suite 2000. Is there anything I can do to be able to automatically open

> these

> documents.

> Thanks

> Mardler C

Posted

Re: Can't open attachment sent by Mac

 

"Mardler C" <Mardler C@discussions.microsoft.com> wrote

> Hi

> I'm sorry I haven't a clue if this is the right place to ask this - but

> here

> goes anyway and your help would be appreciated.

> A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> me

> a Word document attachment I can't read it. I run on XP Pro - have Office

> Pro

> Suite 2000. Is there anything I can do to be able to automatically open

> these

> documents.

 

FYI there are word newsgroups. See this link. Look down the left side for

microsoft.public.word and expand it to see the choices.

 

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx

 

--

Rock [MS-MVP User/Shell]

Guest Mardler C
Posted

Re: Can't open attachment sent by Mac

 

File extension as received was .doc which is why I couldn't understand why it

wouldn't open - or rather it would open but was gobble=de=gppk of about two

lines and nothing else - in what I know to have been a two page document.

Thanks

Mardler C

 

"Harry Ohrn" wrote:

> What is the file extension? (last three letters in the filename following

> the dot)

>

> --

>

>

> Harry Ohrn MS MVP [shell\User]

> http://www.webtree.ca/windowsxp

>

>

> "Mardler C" <Mardler C@discussions.microsoft.com> wrote in message

> news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> > Hi

> > I'm sorry I haven't a clue if this is the right place to ask this - but

> > here

> > goes anyway and your help would be appreciated.

> > A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> > me

> > a Word document attachment I can't read it. I run on XP Pro - have Office

> > Pro

> > Suite 2000. Is there anything I can do to be able to automatically open

> > these

> > documents.

> > Thanks

> > Mardler C

>

>

>

Guest Mardler C
Posted

Re: Can't open attachment sent by Mac

 

Item already has a file extension - .doc

Thanks

 

 

"Lanwench [MVP - Exchange]" wrote:

> Mardler C <Mardler C@discussions.microsoft.com> wrote:

> > Hi

> > I'm sorry I haven't a clue if this is the right place to ask this -

> > but here goes anyway and your help would be appreciated.

> > A friend & colleague uses Microsoft Word X for Mac and whenever she

> > sends me a Word document attachment I can't read it. I run on XP Pro

> > - have Office Pro Suite 2000. Is there anything I can do to be able

> > to automatically open these documents.

> > Thanks

> > Mardler C

>

> If you're getting a Word document, and it's called FILENAME, save it to disk

> & rename it FILENAME.DOC ....then see if you can open it. Without a file

> extension, you can't associate a program with a file type.

>

>

>

Guest mikeyhsd
Posted

Re: Can't open attachment sent by Mac

 

at the microsoft site where you download READERS for word, excel and others, there is a conversion/translation program.

might give it a try.

 

 

 

mikeyhsd@comcast.net

 

 

 

"Mardler C" <Mardler C@discussions.microsoft.com> wrote in message news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

Hi

I'm sorry I haven't a clue if this is the right place to ask this - but here

goes anyway and your help would be appreciated.

A friend & colleague uses Microsoft Word X for Mac and whenever she sends me

a Word document attachment I can't read it. I run on XP Pro - have Office Pro

Suite 2000. Is there anything I can do to be able to automatically open these

documents.

Thanks

Mardler C

Guest Ken Blake, MVP
Posted

Re: Can't open attachment sent by Mac

 

On Tue, 24 Jul 2007 14:46:02 -0700, Mardler C

<MardlerC@discussions.microsoft.com> wrote:

> File extension as received was .doc which is why I couldn't understand why it

> wouldn't open - or rather it would open but was gobble=de=gppk of about two

> lines and nothing else - in what I know to have been a two page document.

> Thanks

 

 

Let me point out two things:

 

1. You should ask this question in a Word newsgroup, not here in an XP

one. The people there are much better equipped to help you with Word

problems.

 

2. Not being able to open a file and being able to open it with

"gobbledegook" are two entirely different symptoms. When you don't

describe your symptom carefully the *first* time, you waste the time

of those trying to help you. I'm sure Harry would never have asked you

what the extension was if you had originally told us about the

"gobbledegook."

 

 

> "Harry Ohrn" wrote:

>

> > What is the file extension? (last three letters in the filename following

> > the dot)

> >

> > --

> >

> >

> > Harry Ohrn MS MVP [shell\User]

> > http://www.webtree.ca/windowsxp

> >

> >

> > "Mardler C" <Mardler C@discussions.microsoft.com> wrote in message

> > news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> > > Hi

> > > I'm sorry I haven't a clue if this is the right place to ask this - but

> > > here

> > > goes anyway and your help would be appreciated.

> > > A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> > > me

> > > a Word document attachment I can't read it. I run on XP Pro - have Office

> > > Pro

> > > Suite 2000. Is there anything I can do to be able to automatically open

> > > these

> > > documents.

> > > Thanks

> > > Mardler C

> >

> >

> >

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup

Guest Plato
Posted

Re: Can't open attachment sent by Mac

 

=?Utf-8?B?TWFyZGxlciBD?= wrote:

>

> I'm sorry I haven't a clue if this is the right place to ask this - but here

> goes anyway and your help would be appreciated.

> A friend & colleague uses Microsoft Word X for Mac and whenever she sends me

> a Word document attachment I can't read it. I run on XP Pro - have Office Pro

> Suite 2000. Is there anything I can do to be able to automatically open these

 

I'm not sure if MAC docs and MS docs are compatible. Perhaps not.

 

 

--

http://www.bootdisk.com/

Guest Vanguard
Posted

Re: Can't open attachment sent by Mac

 

"Mardler C" wrote in message

news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> A friend & colleague uses Microsoft Word X for Mac and whenever she

> sends me

> a Word document attachment I can't read it. I run on XP Pro - have

> Office Pro

> Suite 2000. Is there anything I can do to be able to automatically

> open these

> documents.

 

So what happens when you save the file (instead of trying to open it

from a link icon in Outlook) and then try opening it from the hard disk?

Guest Harry Ohrn
Posted

Re: Can't open attachment sent by Mac

 

Try saving the file then renaming it remembering to add the file extension

..doc

 

Another option might be to try a conversion program like this one

http://www.dataviz.com/products/conversionsplus/index.html?redirect=cppanergy

 

--

 

 

Harry Ohrn MS MVP [shell\User]

http://www.webtree.ca/windowsxp

 

 

"Mardler C" <Mardler C@discussions.microsoft.com> wrote in message

news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> Hi

> I'm sorry I haven't a clue if this is the right place to ask this - but

> here

> goes anyway and your help would be appreciated.

> A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> me

> a Word document attachment I can't read it. I run on XP Pro - have Office

> Pro

> Suite 2000. Is there anything I can do to be able to automatically open

> these

> documents.

> Thanks

> Mardler C

Guest Mardler C
Posted

Re: Can't open attachment "sorry"

 

Re: Can't open attachment "sorry"

 

Sorry! If I'd realised I would have included the info.

I'm not an expert which is why I came here for help.

If I've wasted people's time I apologise - I did not know where else to try.

Mardler C

 

 

"Ken Blake, MVP" wrote:

> On Tue, 24 Jul 2007 14:46:02 -0700, Mardler C

> <MardlerC@discussions.microsoft.com> wrote:

>

> > File extension as received was .doc which is why I couldn't understand why it

> > wouldn't open - or rather it would open but was gobble=de=gppk of about two

> > lines and nothing else - in what I know to have been a two page document.

> > Thanks

>

>

> Let me point out two things:

>

> 1. You should ask this question in a Word newsgroup, not here in an XP

> one. The people there are much better equipped to help you with Word

> problems.

>

> 2. Not being able to open a file and being able to open it with

> "gobbledegook" are two entirely different symptoms. When you don't

> describe your symptom carefully the *first* time, you waste the time

> of those trying to help you. I'm sure Harry would never have asked you

> what the extension was if you had originally told us about the

> "gobbledegook."

>

>

>

> > "Harry Ohrn" wrote:

> >

> > > What is the file extension? (last three letters in the filename following

> > > the dot)

> > >

> > > --

> > >

> > >

> > > Harry Ohrn MS MVP [shell\User]

> > > http://www.webtree.ca/windowsxp

> > >

> > >

> > > "Mardler C" <Mardler C@discussions.microsoft.com> wrote in message

> > > news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> > > > Hi

> > > > I'm sorry I haven't a clue if this is the right place to ask this - but

> > > > here

> > > > goes anyway and your help would be appreciated.

> > > > A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> > > > me

> > > > a Word document attachment I can't read it. I run on XP Pro - have Office

> > > > Pro

> > > > Suite 2000. Is there anything I can do to be able to automatically open

> > > > these

> > > > documents.

> > > > Thanks

> > > > Mardler C

> > >

> > >

> > >

>

> --

> Ken Blake, Microsoft MVP Windows - Shell/User

> Please Reply to the Newsgroup

>

Guest Mardler C
Posted

Re: Can't open attachment sent by Mac

 

Thank you - that's very helpful.

Mardler C

 

 

"Harry Ohrn" wrote:

> Try saving the file then renaming it remembering to add the file extension

> ..doc

>

> Another option might be to try a conversion program like this one

> http://www.dataviz.com/products/conversionsplus/index.html?redirect=cppanergy

>

> --

>

>

> Harry Ohrn MS MVP [shell\User]

> http://www.webtree.ca/windowsxp

>

>

> "Mardler C" <Mardler C@discussions.microsoft.com> wrote in message

> news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> > Hi

> > I'm sorry I haven't a clue if this is the right place to ask this - but

> > here

> > goes anyway and your help would be appreciated.

> > A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> > me

> > a Word document attachment I can't read it. I run on XP Pro - have Office

> > Pro

> > Suite 2000. Is there anything I can do to be able to automatically open

> > these

> > documents.

> > Thanks

> > Mardler C

>

>

>

Guest Ken Blake, MVP
Posted

Re: Can't open attachment "sorry"

 

Re: Can't open attachment "sorry"

 

On Wed, 25 Jul 2007 02:30:02 -0700, Mardler C

<MardlerC@discussions.microsoft.com> wrote:

> Sorry! If I'd realised I would have included the info.

> I'm not an expert which is why I came here for help.

> If I've wasted people's time I apologise - I did not know where else to try.

 

 

Apology accepted, but I hasten to add that I didn't say what I did to

give you a hard time, but rather to help you when you ask questions in

the future. Describing systems accurately and carefully, providing the

exact verbatim text of any messages you get, etc. is very important.

 

 

>

>

> "Ken Blake, MVP" wrote:

>

> > On Tue, 24 Jul 2007 14:46:02 -0700, Mardler C

> > <MardlerC@discussions.microsoft.com> wrote:

> >

> > > File extension as received was .doc which is why I couldn't understand why it

> > > wouldn't open - or rather it would open but was gobble=de=gppk of about two

> > > lines and nothing else - in what I know to have been a two page document.

> > > Thanks

> >

> >

> > Let me point out two things:

> >

> > 1. You should ask this question in a Word newsgroup, not here in an XP

> > one. The people there are much better equipped to help you with Word

> > problems.

> >

> > 2. Not being able to open a file and being able to open it with

> > "gobbledegook" are two entirely different symptoms. When you don't

> > describe your symptom carefully the *first* time, you waste the time

> > of those trying to help you. I'm sure Harry would never have asked you

> > what the extension was if you had originally told us about the

> > "gobbledegook."

> >

> >

> >

> > > "Harry Ohrn" wrote:

> > >

> > > > What is the file extension? (last three letters in the filename following

> > > > the dot)

> > > >

> > > > --

> > > >

> > > >

> > > > Harry Ohrn MS MVP [shell\User]

> > > > http://www.webtree.ca/windowsxp

> > > >

> > > >

> > > > "Mardler C" <Mardler C@discussions.microsoft.com> wrote in message

> > > > news:32B7FF93-B6BF-4E81-98AD-67B19A09812A@microsoft.com...

> > > > > Hi

> > > > > I'm sorry I haven't a clue if this is the right place to ask this - but

> > > > > here

> > > > > goes anyway and your help would be appreciated.

> > > > > A friend & colleague uses Microsoft Word X for Mac and whenever she sends

> > > > > me

> > > > > a Word document attachment I can't read it. I run on XP Pro - have Office

> > > > > Pro

> > > > > Suite 2000. Is there anything I can do to be able to automatically open

> > > > > these

> > > > > documents.

> > > > > Thanks

> > > > > Mardler C

> > > >

> > > >

> > > >

> >

> > --

> > Ken Blake, Microsoft MVP Windows - Shell/User

> > Please Reply to the Newsgroup

> >

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup


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