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Standby mode stops working after Service Pack 2 installation


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Guest martin0820
Posted

Standby mode worked _flawlessly_ for years, until I installed SP 2 last week.

 

Now, when going into standby mode either manually or based on power

management settings, about 25% of the time the following occurrs: the video

turns off but the PC freezes with the fans and disk drives running. A reboot

is necessary to recover.

 

The SP 2 installation executed without any errors, and absolutely NOTHING,

other than SP 2 having been installed (not even a screen saver) was changed.

The BIOS looks like it's set correctly to auto detect hibernate or suspend.

 

The PC in question is an Asus P4P800E mb, Radeon 9600, P4 3.0, 1 GB RAM. It

is otherwise very stable and runs 24x7 (now that it can't suspend) without

any problems.

 

I tried diagnostic startups with only basic devices and services loaded, but

Standby mode failed as it does following a normal startup.

 

I upgraded the video drivers, but that didn't help.

 

Is there some other tool or methodology I can use to figure out what process

or driver is getting stuck when the PC tries to enter Standby?

 

Thanks in advance,

Martin

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Guest paulibus
Posted

RE: Standby mode stops working after Service Pack 2 installation

 

I'm thinking it's some driver that was OK before SP2, but now isn't working

fast enough for the changed operating system. Try updating the rest of your

drivers. Otherwise, trial & error: disable hardware devices via Device

Manager; use msconfig to disable startup items and services.

 

Paul Shafer, MCDST

 

"martin0820" wrote:

> Standby mode worked _flawlessly_ for years, until I installed SP 2 last week.

>

> Now, when going into standby mode either manually or based on power

> management settings, about 25% of the time the following occurrs: the video

> turns off but the PC freezes with the fans and disk drives running. A reboot

> is necessary to recover.

>

> The SP 2 installation executed without any errors, and absolutely NOTHING,

> other than SP 2 having been installed (not even a screen saver) was changed.

> The BIOS looks like it's set correctly to auto detect hibernate or suspend.

>

> The PC in question is an Asus P4P800E mb, Radeon 9600, P4 3.0, 1 GB RAM. It

> is otherwise very stable and runs 24x7 (now that it can't suspend) without

> any problems.

>

> I tried diagnostic startups with only basic devices and services loaded, but

> Standby mode failed as it does following a normal startup.

>

> I upgraded the video drivers, but that didn't help.

>

> Is there some other tool or methodology I can use to figure out what process

> or driver is getting stuck when the PC tries to enter Standby?

>

> Thanks in advance,

> Martin

Guest martin0820
Posted

RE: Standby mode stops working after Service Pack 2 installation

 

Paul,

 

Thanks for your reply. It is absolutely a driver that was OK with SP 1 but

doesn't play nicely with SP 2; SP 2 was the only change that caused Standby

to no longer work.

 

As I mentioned, I did use msconfig to disable all non-essential drivers and

services and Standby still didn't work. I also updated the video driver and

checked for updates for some others.

 

I'm looking for a tool or methodology more precise than trial and error that

will help me identify the one driver that's interfering with Standby mode so

I can fix it ASAP.

 

Thanks,

Martin

 

"paulibus" wrote:

> I'm thinking it's some driver that was OK before SP2, but now isn't working

> fast enough for the changed operating system. Try updating the rest of your

> drivers. Otherwise, trial & error: disable hardware devices via Device

> Manager; use msconfig to disable startup items and services.

>

> Paul Shafer, MCDST

>

> "martin0820" wrote:

>

> > Standby mode worked _flawlessly_ for years, until I installed SP 2 last week.

> >

> > Now, when going into standby mode either manually or based on power

> > management settings, about 25% of the time the following occurrs: the video

> > turns off but the PC freezes with the fans and disk drives running. A reboot

> > is necessary to recover.

> >

> > The SP 2 installation executed without any errors, and absolutely NOTHING,

> > other than SP 2 having been installed (not even a screen saver) was changed.

> > The BIOS looks like it's set correctly to auto detect hibernate or suspend.

> >

> > The PC in question is an Asus P4P800E mb, Radeon 9600, P4 3.0, 1 GB RAM. It

> > is otherwise very stable and runs 24x7 (now that it can't suspend) without

> > any problems.

> >

> > I tried diagnostic startups with only basic devices and services loaded, but

> > Standby mode failed as it does following a normal startup.

> >

> > I upgraded the video drivers, but that didn't help.

> >

> > Is there some other tool or methodology I can use to figure out what process

> > or driver is getting stuck when the PC tries to enter Standby?

> >

> > Thanks in advance,

> > Martin


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