Guest Nehmo Posted July 26, 2007 Posted July 26, 2007 Windows XP Home SP2, Compaq Presario V2000, Lexmark 640 (actually Z645) printer When I try to install the software from (I also tried using the cd) the Lexmark site http://support.lexmark.com/cgi-perl/support.cgi?lxkprod=Lexmark+Z640 the installation fails near the end and I get the error: An error occurred during the installation of the device The specified print monitor is unknown. I tried running sfc /scannow because someone with a similar problem said that worked. No help. The printer previously worked on this machine. What's a print monitor? How do I get this software to install? What's going on here? -- (||) Nehmo (||)
Guest Alan Morris [MSFT] Posted July 26, 2007 Posted July 26, 2007 Re: specified print monitor is unknown, Lexmark installation failed http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:547:0:0&framed=&docid=ENUS13422&relevance=0 Error: "Print Monitor Is Unknown" When Trying to Install a Printer Driver in Microsoft Windows 2000/XP http://support.microsoft.com/?kbid=870666 -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Nehmo" <nehmo54@hotmail.com> wrote in message news:1185460173.093976.20130@x35g2000prf.googlegroups.com... > Windows XP Home SP2, Compaq Presario V2000, Lexmark 640 (actually > Z645) printer > > When I try to install the software from (I also tried using the cd) > the Lexmark site > http://support.lexmark.com/cgi-perl/support.cgi?lxkprod=Lexmark+Z640 > the installation fails near the end and I get the error: > > An error occurred during the installation of the device > The specified print monitor is unknown. > > I tried running sfc /scannow because someone with a similar problem > said that worked. No help. > > The printer previously worked on this machine. > > What's a print monitor? How do I get this software to install? What's > going on here? > -- > (||) Nehmo (||) >
Guest Nehmo Posted July 26, 2007 Posted July 26, 2007 Re: specified print monitor is unknown, Lexmark installation failed On Jul 26, 10:20 am, "Alan Morris [MSFT]" <ala...@online.microsoft.com> wrote: > http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:547... > Error: "Print Monitor Is Unknown" When Trying to Install a Printer Driver in > Microsoft Windows 2000/XP > > http://support.microsoft.com/?kbid=870666 > > -- > Alan Morris > Windows Printing Team > Search the Microsoft Knowledge Base here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "Nehmo" <nehm...@hotmail.com> wrote in message > > news:1185460173.093976.20130@x35g2000prf.googlegroups.com... > > > Windows XP Home SP2, Compaq Presario V2000, Lexmark 640 (actually > > Z645) printer > > > When I try to install the software from (I also tried using the cd) > > the Lexmark site > >http://support.lexmark.com/cgi-perl/support.cgi?lxkprod=Lexmark+Z640 > > the installation fails near the end and I get the error: > > > An error occurred during the installation of the device > > The specified print monitor is unknown. > > > I tried running sfc /scannow because someone with a similar problem > > said that worked. No help. > > > The printer previously worked on this machine. > > > What's a print monitor? How do I get this software to install? What's > > going on here? > > -- > > (||) Nehmo (||) On that ( http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:547:0:0&framed=&docid=ENUS13422&relevance=0 ) KB Lexmark page there are a few differences in the situation. The model of printer is not included, but they offer a comment indicating that may not be necessary. On my system, the files Lxdaw2k.inf setup information Lxdaw2k.ini configuration settings Are located in C:\Lexmark\lxk640\drivers\WIN_XP2K Which is not exactly where the page says they would be. There is no step identified as 6 through 10, but I assume they mean void out the LanguageMonitor= lines. There is only one instance instead of 2 of the string, languageMonitor= Anyway, lets see how it goes... Well, when I use the add printer wizard, there never is an option to "browse" so I can use the modified inf file. I proceeded with the installation anyway, and it had the same result. The printer doesn't install; the icon for the printer doesn't appear; the same message appears, may not work properly the language monitor is unknown. The question now is how do I invoke this browse option? I'm going to send this, reboot, and try again. -- Nehmo
Guest Alan Morris [MSFT] Posted July 27, 2007 Posted July 27, 2007 Re: specified print monitor is unknown, Lexmark installation failed Use Have disk in Add Printer Wizard. If you are running a Lexmark setup program then you need to ask Lexmark. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Nehmo" <nehmo54@hotmail.com> wrote in message news:1185483946.919064.38140@d55g2000hsg.googlegroups.com... > On Jul 26, 10:20 am, "Alan Morris [MSFT]" > <ala...@online.microsoft.com> wrote: >> http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:547... >> Error: "Print Monitor Is Unknown" When Trying to Install a Printer Driver >> in >> Microsoft Windows 2000/XP >> >> http://support.microsoft.com/?kbid=870666 >> >> -- >> Alan Morris >> Windows Printing Team >> Search the Microsoft Knowledge Base >> here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> "Nehmo" <nehm...@hotmail.com> wrote in message >> >> news:1185460173.093976.20130@x35g2000prf.googlegroups.com... >> >> > Windows XP Home SP2, Compaq Presario V2000, Lexmark 640 (actually >> > Z645) printer >> >> > When I try to install the software from (I also tried using the cd) >> > the Lexmark site >> >http://support.lexmark.com/cgi-perl/support.cgi?lxkprod=Lexmark+Z640 >> > the installation fails near the end and I get the error: >> >> > An error occurred during the installation of the device >> > The specified print monitor is unknown. >> >> > I tried running sfc /scannow because someone with a similar problem >> > said that worked. No help. >> >> > The printer previously worked on this machine. >> >> > What's a print monitor? How do I get this software to install? What's >> > going on here? >> > -- >> > (||) Nehmo (||) > > On that ( > http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:547:0:0&framed=&docid=ENUS13422&relevance=0 > ) KB Lexmark page there are a few differences in the situation. > The model of printer is not included, but they offer a comment > indicating that may not be necessary. > On my system, the files > Lxdaw2k.inf setup information > Lxdaw2k.ini configuration settings > Are located in C:\Lexmark\lxk640\drivers\WIN_XP2K > Which is not exactly where the page says they would be. > There is no step identified as 6 through 10, but I assume they mean > void out the LanguageMonitor= lines. > There is only one instance instead of 2 of the string, > languageMonitor= > Anyway, lets see how it goes... > > Well, when I use the add printer wizard, there never is an option to > "browse" so I can use the modified inf file. I proceeded with the > installation anyway, and it had the same result. The printer doesn't > install; the icon for the printer doesn't appear; the same message > appears, may not work properly the language monitor is unknown. > The question now is how do I invoke this browse option? > I'm going to send this, reboot, and try again. > -- > Nehmo >
Guest Nehmo Posted August 1, 2007 Posted August 1, 2007 Re: specified print monitor is unknown, Lexmark installation failed On Jul 27, 11:33 am, "Alan Morris [MSFT]" <ala...@online.microsoft.com> wrote: > Use Have disk in Add Printer Wizard. If you are running a Lexmark setup > program then you need to ask Lexmark. > > -- > Alan Morris > Windows Printing Team > Search the Microsoft Knowledge Base here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "Nehmo" <nehm...@hotmail.com> wrote in message > > news:1185483946.919064.38140@d55g2000hsg.googlegroups.com... > > > > > On Jul 26, 10:20 am, "Alan Morris [MSFT]" > > <ala...@online.microsoft.com> wrote: > >>http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:547... > >> Error: "Print Monitor Is Unknown" When Trying to Install a Printer Driver > >> in > >> Microsoft Windows 2000/XP > > >>http://support.microsoft.com/?kbid=870666 > > >> -- > >> Alan Morris > >> Windows Printing Team > >> Search the Microsoft Knowledge Base > >> here:http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto > > >> This posting is provided "AS IS" with no warranties, and confers no > >> rights. > > >> "Nehmo" <nehm...@hotmail.com> wrote in message > > >>news:1185460173.093976.20130@x35g2000prf.googlegroups.com... > > >> > Windows XP Home SP2, Compaq Presario V2000, Lexmark 640 (actually > >> > Z645) printer > > >> > When I try to install the software from (I also tried using the cd) > >> > the Lexmark site > >> >http://support.lexmark.com/cgi-perl/support.cgi?lxkprod=Lexmark+Z640 > >> > the installation fails near the end and I get the error: > > >> > An error occurred during the installation of the device > >> > The specified print monitor is unknown. > > >> > I tried running sfc /scannow because someone with a similar problem > >> > said that worked. No help. > > >> > The printer previously worked on this machine. > > >> > What's a print monitor? How do I get this software to install? What's > >> > going on here? > >> > -- > >> > (||) Nehmo (||) > > > On that ( > >http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:547... > > ) KB Lexmark page there are a few differences in the situation. > > The model of printer is not included, but they offer a comment > > indicating that may not be necessary. > > On my system, the files > > Lxdaw2k.inf setup information > > Lxdaw2k.ini configuration settings > > Are located in C:\Lexmark\lxk640\drivers\WIN_XP2K > > Which is not exactly where the page says they would be. > > There is no step identified as 6 through 10, but I assume they mean > > void out the LanguageMonitor= lines. > > There is only one instance instead of 2 of the string, > > languageMonitor= > > Anyway, lets see how it goes... > > > Well, when I use the add printer wizard, there never is an option to > > "browse" so I can use the modified inf file. I proceeded with the > > installation anyway, and it had the same result. The printer doesn't > > install; the icon for the printer doesn't appear; the same message > > appears, may not work properly the language monitor is unknown. > > The question now is how do I invoke this browse option? > > I'm going to send this, reboot, and try again. > > -- > >Nehmo- Hide quoted text - > > - Show quoted text - I gave up. I probably spent 16 hours on this problem. I did figure out what they ment by "browse", but it still didn't do any good. -- Nehmo
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