Printers not showing in "Find Printers"

[Guest GCS Tech]

We are in an Active Directory scenario with Win2k domain controllers and 1

2k3 DC. It seems that, at random, when searching for printers in the

directory, you'll see an incomplete list. The printers are accessible if

you hit the print server directly (with an UNC path). We have 10+ sites,

and over a hundred printers, so this feature is very useful to us. What

could be causing printers to not appear in the list?

[Guest Coraleigh Miller]

Re: Printers not showing in "Find Printers"

 

Are you able to see the print server itself, as well as all of your other

servers and clients, consistantly in your Network Places browse list? Do you

have any errors in your print server and PDC emmulator server event logs?

There is also this MS article I found you could check out..

http://support.microsoft.com/kb/227908

 

Coraleigh Miller

 

 

"GCS Tech" <gcstech@nospam.nospam> wrote in message

news:%23icsrSE0HHA.5772@TK2MSFTNGP02.phx.gbl...

> We are in an Active Directory scenario with Win2k domain controllers and 1

> 2k3 DC. It seems that, at random, when searching for printers in the

> directory, you'll see an incomplete list. The printers are accessible if

> you hit the print server directly (with an UNC path). We have 10+ sites,

> and over a hundred printers, so this feature is very useful to us. What

> could be causing printers to not appear in the list?

>

[Guest Bruce Sanderson]

Re: Printers not showing in "Find Printers"

 

Did this problem start happening recently? The reason for asking is that we

started to see a similar problem about the middle of June 2007.

 

I'm not aware of a solution for this, but the people that manage the print

servers in our environment say they have worked around the problem via Group

Polices that:

 

1. disable printer pruning

2. every hour all queues on the servers that aren't published will be

published.

 

Sorry, but that's all the information that has been provided to me.

 

This is a large environment (> 25 print servers and several thousand

printers) and I'm not part of the group that manages the print servers. I

understand that this problem was reported to Microsoft PSS, but since I'm

not part of the group that manages the print servers I don't know what, if

anything, came of that.

 

--

Bruce Sanderson MVP Printing

http://members.shaw.ca/bsanders

 

It is perfectly useless to know the right answer to the wrong question.

 

 

 

"GCS Tech" <gcstech@nospam.nospam> wrote in message

news:%23icsrSE0HHA.5772@TK2MSFTNGP02.phx.gbl...

> We are in an Active Directory scenario with Win2k domain controllers and 1

> 2k3 DC. It seems that, at random, when searching for printers in the

> directory, you'll see an incomplete list. The printers are accessible if

> you hit the print server directly (with an UNC path). We have 10+ sites,

> and over a hundred printers, so this feature is very useful to us. What

> could be causing printers to not appear in the list?

>

[Guest Ken Zhao [MSFT]]

RE: Printers not showing in "Find Printers"

 

Hello,

 

Thank you for using newsgroup!

 

I'd like to thanks all guys' suggestions. I want to suggest you refer to

the following MS articles:

268589: Find Printers Dialog Box Does Not Return Correct Results

http://support.microsoft.com/kb/268589/en-us

 

234270: Using Group Policies to Control Printers in Active Directory

http://support.microsoft.com/kb/234270/en-us

 

Thanks & Regards,

 

Ken Zhao

 

Microsoft Online Support

Microsoft Global Technical Support Center

 

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

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--------------------

| From: "GCS Tech" <gcstech@nospam.nospam>

| Subject: Printers not showing in "Find Printers"

| Date: Fri, 27 Jul 2007 07:52:55 -0400

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| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.general:18239

| X-Tomcat-NG: microsoft.public.windows.server.general

|

| We are in an Active Directory scenario with Win2k domain controllers and

1

| 2k3 DC. It seems that, at random, when searching for printers in the

| directory, you'll see an incomplete list. The printers are accessible if

| you hit the print server directly (with an UNC path). We have 10+

sites,

| and over a hundred printers, so this feature is very useful to us. What

| could be causing printers to not appear in the list?

|

|

|

[Guest Ken Zhao [MSFT]]

RE: Printers not showing in "Find Printers"

 

Hi,

 

I am just writing to see how everything is going. If you have any updates

or need any further assistance on this issue, please feel free to let me

know.

 

Thanks & Regards,

 

Ken Zhao

 

Microsoft Online Support

Microsoft Global Technical Support Center

 

Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security>

====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

 

 

 

 

 

--------------------

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| From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]")

| Organization: Microsoft

| Date: Mon, 30 Jul 2007 02:27:04 GMT

| Subject: RE: Printers not showing in "Find Printers"

| X-Tomcat-NG: microsoft.public.windows.server.general

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| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122

|

| Hello,

|

| Thank you for using newsgroup!

|

| I'd like to thanks all guys' suggestions. I want to suggest you refer to

| the following MS articles:

| 268589: Find Printers Dialog Box Does Not Return Correct Results

| http://support.microsoft.com/kb/268589/en-us

|

| 234270: Using Group Policies to Control Printers in Active Directory

| http://support.microsoft.com/kb/234270/en-us

|

| Thanks & Regards,

|

| Ken Zhao

|

| Microsoft Online Support

| Microsoft Global Technical Support Center

|

| Get Secure! - http://www.microsoft.com/security

<http://www.microsoft.com/security>

| ====================================================

| When responding to posts, please "Reply to Group" via your newsreader so

| that others may learn and benefit from your issue.

| ====================================================

| This posting is provided "AS IS" with no warranties, and confers no

rights.

|

|

|

|

|

| --------------------

| | From: "GCS Tech" <gcstech@nospam.nospam>

| | Subject: Printers not showing in "Find Printers"

| | Date: Fri, 27 Jul 2007 07:52:55 -0400

| | Lines: 8

| | X-Priority: 3

| | X-MSMail-Priority: Normal

| | X-Newsreader: Microsoft Outlook Express 6.00.2900.3138

| | X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.3138

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| | Message-ID: <#icsrSE0HHA.5772@TK2MSFTNGP02.phx.gbl>

| | Newsgroups: microsoft.public.windows.server.general

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| | Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.server.general:18239

| | X-Tomcat-NG: microsoft.public.windows.server.general

| |

| | We are in an Active Directory scenario with Win2k domain controllers

and

| 1

| | 2k3 DC. It seems that, at random, when searching for printers in the

| | directory, you'll see an incomplete list. The printers are accessible

if

| | you hit the print server directly (with an UNC path). We have 10+

| sites,

| | and over a hundred printers, so this feature is very useful to us.

What

| | could be causing printers to not appear in the list?

| |

| |

| |

|

|