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Remote Assistance shortcut


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Guest PatrickM
Posted

Is it possible to make a shortcut for Remote Assistance, and put it on your

desktop, so you don't have to go through help and support?

  • Replies 7
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Guest P. Di Stolfo
Posted

Re: Remote Assistance shortcut

 

Hello,

 

isn't there a Remote Assistance shortcut in All Programs? You could drag

that to the Desktop.

Or do you mean something else? Sorry for any confusion.

 

Greetings,

P. Di Stolfo

 

--

//-----------------------------------------------------------------------------------------------------------

// http://blog.lysorp.com - small Windows Blog in German language

//-----------------------------------------------------------------------------------------------------------

 

"PatrickM" <PatrickM@discussions.microsoft.com> schrieb im Newsbeitrag

news:118428B7-77C9-43B0-95F3-2A7226A82B40@microsoft.com...

> Is it possible to make a shortcut for Remote Assistance, and put it on

> your

> desktop, so you don't have to go through help and support?

Guest Gary S. Terhune
Posted

Re: Remote Assistance shortcut

 

Don't think so. The whole procedure of choosing Messenger or Email method,

etc., is part of "HTML Help" and AFAIK you can't make a shortcut to that

particular page.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"PatrickM" <PatrickM@discussions.microsoft.com> wrote in message

news:118428B7-77C9-43B0-95F3-2A7226A82B40@microsoft.com...

> Is it possible to make a shortcut for Remote Assistance, and put it on

> your

> desktop, so you don't have to go through help and support?

Guest Gary S. Terhune
Posted

Re: Remote Assistance shortcut

 

Not for Remote Assistance. There is a shortcut for Remote Desktop, though.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message

news:6B473320-17AC-4CB1-80E3-02D156D6B869@microsoft.com...

> Hello,

>

> isn't there a Remote Assistance shortcut in All Programs? You could drag

> that to the Desktop.

> Or do you mean something else? Sorry for any confusion.

>

> Greetings,

> P. Di Stolfo

>

> --

> //-----------------------------------------------------------------------------------------------------------

> // http://blog.lysorp.com - small Windows Blog in German language

> //-----------------------------------------------------------------------------------------------------------

>

> "PatrickM" <PatrickM@discussions.microsoft.com> schrieb im Newsbeitrag

> news:118428B7-77C9-43B0-95F3-2A7226A82B40@microsoft.com...

>> Is it possible to make a shortcut for Remote Assistance, and put it on

>> your

>> desktop, so you don't have to go through help and support?

>

Guest P. Di Stolfo
Posted

Re: Remote Assistance shortcut

 

Hello,

for me, there is really a shortcut linking to "rcimlby.exe -LaunchRA" which

shows the Remote Assistance page.

Do I mean something else?

 

Greetings,

P. Di Stolfo

 

--

//-----------------------------------------------------------------------------------------------------------

// http://blog.lysorp.com - small Windows Blog in German language

//-----------------------------------------------------------------------------------------------------------

 

"Gary S. Terhune" <nobody@nowhere.not> schrieb im Newsbeitrag

news:e7uuuTI0HHA.4004@TK2MSFTNGP05.phx.gbl...

> Not for Remote Assistance. There is a shortcut for Remote Desktop, though.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

> http://www.grystmill.com

>

> "P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message

> news:6B473320-17AC-4CB1-80E3-02D156D6B869@microsoft.com...

>> Hello,

>>

>> isn't there a Remote Assistance shortcut in All Programs? You could drag

>> that to the Desktop.

>> Or do you mean something else? Sorry for any confusion.

>>

>> Greetings,

>> P. Di Stolfo

>>

>> --

>> //-----------------------------------------------------------------------------------------------------------

>> // http://blog.lysorp.com - small Windows Blog in German language

>> //-----------------------------------------------------------------------------------------------------------

>>

>> "PatrickM" <PatrickM@discussions.microsoft.com> schrieb im Newsbeitrag

>> news:118428B7-77C9-43B0-95F3-2A7226A82B40@microsoft.com...

>>> Is it possible to make a shortcut for Remote Assistance, and put it on

>>> your

>>> desktop, so you don't have to go through help and support?

>>

>

>

Guest Nepatsfan
Posted

Re: Remote Assistance shortcut

 

In news:118428B7-77C9-43B0-95F3-2A7226A82B40@microsoft.com,

PatrickM <PatrickM@discussions.microsoft.com> wrote:

> Is it possible to make a shortcut for Remote Assistance, and

> put it

> on your desktop, so you don't have to go through help and

> support?

 

As P. Di Stolfo pointed out, there should be a shortcut on your

Start Menu that you can drag to the desktop. If you don't find

one, do the following;

 

Right click an open spot on your Desktop and select New ->

Shortcut from the menu.

Copy and paste the following into the location box.

 

%SYSTEMROOT%\system32\rcimlby.exe -LaunchRA

 

Hit the Next button.

Name your new shortcut Remote Assistance.

Hit the Finish button.

 

Good luck

 

Nepatsfan

Guest Gary S. Terhune
Posted

Re: Remote Assistance shortcut

 

Nope, that sounds like it. I just don't recall ever having seen one in the

Start menu anywhere. Thanks for the info.

 

Hmmm... Is your installation Home or Pro edition? I seldom dig deeply into

Home Edition.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message

news:0718080F-175B-43A4-BAB1-8E3CBC7FAFAE@microsoft.com...

> Hello,

> for me, there is really a shortcut linking to "rcimlby.exe -LaunchRA"

> which shows the Remote Assistance page.

> Do I mean something else?

>

> Greetings,

> P. Di Stolfo

>

> --

> //-----------------------------------------------------------------------------------------------------------

> // http://blog.lysorp.com - small Windows Blog in German language

> //-----------------------------------------------------------------------------------------------------------

>

> "Gary S. Terhune" <nobody@nowhere.not> schrieb im Newsbeitrag

> news:e7uuuTI0HHA.4004@TK2MSFTNGP05.phx.gbl...

>> Not for Remote Assistance. There is a shortcut for Remote Desktop,

>> though.

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>> http://www.grystmill.com

>>

>> "P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message

>> news:6B473320-17AC-4CB1-80E3-02D156D6B869@microsoft.com...

>>> Hello,

>>>

>>> isn't there a Remote Assistance shortcut in All Programs? You could drag

>>> that to the Desktop.

>>> Or do you mean something else? Sorry for any confusion.

>>>

>>> Greetings,

>>> P. Di Stolfo

>>>

>>> --

>>> //-----------------------------------------------------------------------------------------------------------

>>> // http://blog.lysorp.com - small Windows Blog in German language

>>> //-----------------------------------------------------------------------------------------------------------

>>>

>>> "PatrickM" <PatrickM@discussions.microsoft.com> schrieb im Newsbeitrag

>>> news:118428B7-77C9-43B0-95F3-2A7226A82B40@microsoft.com...

>>>> Is it possible to make a shortcut for Remote Assistance, and put it on

>>>> your

>>>> desktop, so you don't have to go through help and support?

>>>

>>

>>

Guest Gary S. Terhune
Posted

Re: Remote Assistance shortcut

 

I'm going to take it all back. Found it right there in front of my face.

Sorry about that. Too many irons in the fire.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message

news:0718080F-175B-43A4-BAB1-8E3CBC7FAFAE@microsoft.com...

> Hello,

> for me, there is really a shortcut linking to "rcimlby.exe -LaunchRA"

> which shows the Remote Assistance page.

> Do I mean something else?

>

> Greetings,

> P. Di Stolfo

>

> --

> //-----------------------------------------------------------------------------------------------------------

> // http://blog.lysorp.com - small Windows Blog in German language

> //-----------------------------------------------------------------------------------------------------------

>

> "Gary S. Terhune" <nobody@nowhere.not> schrieb im Newsbeitrag

> news:e7uuuTI0HHA.4004@TK2MSFTNGP05.phx.gbl...

>> Not for Remote Assistance. There is a shortcut for Remote Desktop,

>> though.

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>> http://www.grystmill.com

>>

>> "P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message

>> news:6B473320-17AC-4CB1-80E3-02D156D6B869@microsoft.com...

>>> Hello,

>>>

>>> isn't there a Remote Assistance shortcut in All Programs? You could drag

>>> that to the Desktop.

>>> Or do you mean something else? Sorry for any confusion.

>>>

>>> Greetings,

>>> P. Di Stolfo

>>>

>>> --

>>> //-----------------------------------------------------------------------------------------------------------

>>> // http://blog.lysorp.com - small Windows Blog in German language

>>> //-----------------------------------------------------------------------------------------------------------

>>>

>>> "PatrickM" <PatrickM@discussions.microsoft.com> schrieb im Newsbeitrag

>>> news:118428B7-77C9-43B0-95F3-2A7226A82B40@microsoft.com...

>>>> Is it possible to make a shortcut for Remote Assistance, and put it on

>>>> your

>>>> desktop, so you don't have to go through help and support?

>>>

>>

>>


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