Guest SB Mull Posted July 29, 2007 Posted July 29, 2007 I have a new OE problem that just surfaced a few days ago. When send an e-mail, I get the usual "sending" message box, with an error message that there are problems with sending the e-mail. Then the e-mail transmits normally, but remains in my "Outbox" - I have to delete it to prevent it being sent again whenever I send the next one. This prevents me from having it automatically saved in my "Sent" file. I have checked McAfee and other installation points to no avail. Anyone have any ideas what to do next? I use Bellsouth, but can't find any reason that it is their problem, as my BS web-mail works just fine. -- Sandra
Guest PA Bear Posted July 29, 2007 Posted July 29, 2007 Re: Outlook Express problem 1. Move any messages that you want to keep out of Sent Items and Deleted Items folders and into other folders you've created for archiving (saving) such messages. 2. Write down the location of your identity's store (http://www.insideoe.com/files/store.htm#storemain). 3. Close OE. 4. In Windows Explorer, navigate to your store folder, find & delete the files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx. To avoid such problems in the future: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- OE-specific newsgroup: http://news://msnews.microsoft.com/microsoft.public.outlookexpress.general ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) SB Mull wrote: > I have a new OE problem that just surfaced a few days ago. When send an > e-mail, I get the usual "sending" message box, with an error message that > there are problems with sending the e-mail. Then the e-mail transmits > normally, but remains in my "Outbox" - I have to delete it to prevent it > being sent again whenever I send the next one. This prevents me from > having > it automatically saved in my "Sent" file. I have checked McAfee and other > installation points to no avail. Anyone have any ideas what to do next? > I > use Bellsouth, but can't find any reason that it is their problem, as my > BS > web-mail works just fine.
Guest SB Mull Posted July 29, 2007 Posted July 29, 2007 RE: Outlook Express problem thanks for the info. I was able to solve the problem by running the e-mail compacting procedure. Apparently when the sent file is "full", messages remain in the outbox folder instead of being moved to sent. -- Sandra "SB Mull" wrote: > I have a new OE problem that just surfaced a few days ago. When send an > e-mail, I get the usual "sending" message box, with an error message that > there are problems with sending the e-mail. Then the e-mail transmits > normally, but remains in my "Outbox" - I have to delete it to prevent it > being sent again whenever I send the next one. This prevents me from having > it automatically saved in my "Sent" file. I have checked McAfee and other > installation points to no avail. Anyone have any ideas what to do next? I > use Bellsouth, but can't find any reason that it is their problem, as my BS > web-mail works just fine. > -- > Sandra
Guest Patrick Keenan Posted July 29, 2007 Posted July 29, 2007 Re: Outlook Express problem "SB Mull" <SBMull@discussions.microsoft.com> wrote in message news:7C955EDB-DDE2-4908-8D8E-95958E9FC7FC@microsoft.com... >I have a new OE problem that just surfaced a few days ago. When send an > e-mail, I get the usual "sending" message box, with an error message that > there are problems with sending the e-mail. Then the e-mail transmits > normally, but remains in my "Outbox" - I have to delete it to prevent it > being sent again whenever I send the next one. This prevents me from > having > it automatically saved in my "Sent" file. I have checked McAfee and other > installation points to no avail. Anyone have any ideas what to do next? > I > use Bellsouth, but can't find any reason that it is their problem, as my > BS > web-mail works just fine. > -- > Sandra Yes, your email files are too large This is more of a problem than it appears, as you will be heading towards file corruption. OE uses a separate .dbx file for each folder. Delete what messages you can, and then make some more folders (such as "sent-2006"), and move messages from the main folders to these. Then, re-compact them. Pay some attention to the sizes of the files before and after compacting. Some files, like Deleted Items, don't always compact well, and this file should be moved to another folder outside of where OE thinks it is. When you restart, OE will re-create it at the basic size. HTH -pk
Guest PA Bear Posted July 29, 2007 Posted July 29, 2007 Re: Outlook Express problem YW & thanks for posting back. SB Mull wrote: > thanks for the info. I was able to solve the problem by running the > e-mail > compacting procedure. Apparently when the sent file is "full", messages > remain in the outbox folder instead of being moved to sent. > >> I have a new OE problem that just surfaced a few days ago. When send an >> e-mail, I get the usual "sending" message box, with an error message that >> there are problems with sending the e-mail. Then the e-mail transmits >> normally, but remains in my "Outbox" - I have to delete it to prevent it >> being sent again whenever I send the next one. This prevents me from >> having it automatically saved in my "Sent" file. I have checked McAfee >> and other installation points to no avail. Anyone have any ideas what to >> do next? I use Bellsouth, but can't find any reason that it is their >> problem, as my BS web-mail works just fine. >> -- >> Sandra
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