help needed with xp.

[louisek]

Seth,

Looked on the back, only says EMACHINES 270

PART NO- 511934

 

No other letters anywhere!

Sorry seth, no cds, asked my sister, just as bad as me, not a clue!

[Guest Wolfeymole]

I'll be perfectly honest here guys I think Loise should obtain a bought copy of XP Service Pack 2 and do a clean install from scratch.

We are all over the place on this.

[louisek]

You're probably right, I will look into buying one on the net later.

 

Thanks for all your help, Will let you know how I get on.

[Guest Wolfeymole]

I would Loise, just make sure it's a reputable site and not some dodgy sleezeball on ebay ok.

 

Come back here and we'll run you through installing it if you want.

 

Thank you for the donation by the way if it's still on offer.

[louisek]

There will be a donation as I said, (promise) will get a disc then ask for help if that's ok,

Thanks again

 

 

Louise

[Guest Wolfeymole]

That's no problem, hold on as I think seth wants to say somat.

[Seth]

I'll be perfectly honest here guys I think Loise should obtain a bought copy of XP Service Pack 2 and do a clean install from scratch.

We are all over the place on this.

 

That's what I was getting to and why I wanted to know the series of the emachines. Problem is, I know of no emachines that has a recovery partition, they all come with recovery cd's.

 

My suggestion is to call emachines support and order the recovery disks. That's much cheaper and easier than an XP retail cd,

[Guest Wolfeymole]

That's an alternative avenue mate yes very true.

[louisek]

Thanks guys, will try that tomorrow, will look around for xp disc too.

 

Cheers,:)

 

Louise

[Guest Wolfeymole]

Ok Loise but try and see if there are any more sets of numbers on the machine that could indicate the series for us.

[louisek]

Ok Loise but try and see if there are any more sets of numbers on the machine that could indicate the series for us.

No there aren't have had a look on their website but not listed. Have noticed some for sale on auction sites (not gonna buy one just being nosey) with similar model numbers, eg emachines and then the number but no letter.

Thanks again guys,

Louise

[louisek]

installed xp, now monitor problems

 

Hi,

I installed an xp cd as recommended by guys, and now the monitor isn't working properly. I have looked on the device manager, and I can't see a monitor on there!

I have been on a drivers website and downloaded the driver I need, but not too sure now how I can go about this as there is no monitor showing.

Can anyone help?

Thanks in advance

[Seth]

You probably need the "Display Adapter" driver.

 

Please download "Everest" from here (ignore the recommended download)

 

|MG| EVEREST Free Edition 2.20

 

Run the program and it will show the system devices. Post the log it creates in your next reply.

 

Reagarding the driver you downloaded, you might just have to double left click on the driver to install it, or you might have to right click on it and choose "Extract".

[louisek]

Thanks seth, can you just bare with me a couple of minutes while I switch from this laptop to the pc. Did try left and right click and extract, not working.

Thanks

[louisek]

Hi seth, deleted all ticks as too many images,

Thanks

Disk Drives WDC WD400EB-00CPF0 DVD/CD-ROM drives SAMSUNG CDRW/DVD SM-332B IDE ATA/ATAPI controllers Intel® 82801DB Ultra ATA Storage Controller-24CB http://driveragent.com/img/scan-bad.gif Keyboards Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mice and other pointing devices PS/2 Compatible Mouse Modems SoftV92 Data Fax Modem Network adapters Realtek RTL8139 Family PCI Fast Ethernet NIC http://driveragent.com/img/scan-bad.gif Other devices http://driveragent.com/img/icon_unknown.gif Cohiba 3887 rev0 http://driveragent.com/img/scan-bad.gif http://driveragent.com/img/icon_unknown.gif Video Controller (VGA Compatible) http://driveragent.com/img/scan-bad.gif http://driveragent.com/img/icon_unknown.gif Multimedia Audio Controller http://driveragent.com/img/scan-bad.gif Ports Communications Port (COM1) ECP Printer Port (LPT1) Processors Intel® Celeron® CPU 1.70GHz Sound, video and game controllers Standard Game Port MPU-401 Compatible MIDI Device Universal Serial Bus controllers http://driveragent.com/img/pixel.gif Intel® 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD http://driveragent.com/img/pixel.gif Intel® 82801DB/DBM USB Universal Host Controller - 24C7 http://driveragent.com/img/scan-bad.gif http://driveragent.com/img/pixel.gif Intel® 82801DB/DBM USB Universal Host Controller - 24C4 http://driveragent.com/img/scan-bad.gif http://driveragent.com/img/pixel.gif Intel® 82801DB/DBM USB Universal Host Controller - 24C2 http://driveragent.com/img/scan-bad.gif

[Seth]

Hi Louise.

 

The monitor isn't working right or showing up in Device Manager as you'll note "Other Devices" in the log show the video card as not being installed (no driver), nor is the audio card and a few other devices.

 

Problem is, Emachine's no longer provides drivers for your computer. In such a case a tech would use Everest to find the model number of the main system board, then go to mainboard's web site for the drivers, or directly look at the main system board (motherboard) to find it's model number.

 

Everest shows the devices as not being installed, but does not list the needed model number. Run Everest again and choose the "Motherboard" tab. What is the motherboard's model number?

[Seth]

Continued from my previous post:

 

Another option we can explore is to go to Window's Update (as you should have net access), choose the Custom option, and see what drivers Window's has forr your hardware.

[louisek]

seth, can you point me in the right direction, I cannot see the motherboard tab on the page as the monitor isn't clear enough.

Where do I find the motherboard number?

Sorry can't see it anywhere.

[Seth]

As soon as you run Everest, you'll see a list of items near the top left, and icons to the right. "Motherboard" is in both the list and the icons.

 

Another option is go to the Window's update site, choose Custom, and install any hardware drivers it requests.

 

I also found this:

 

Emachines Imperial-GL Driver Summary

 

You'll need to sign up to get the driver, but also if you type in emachines 270 in the search, you'll probably find other needed drivers.

[louisek]

Thanks seth,

tried the microsoft updates, no drivers on there, will try other suggestions now.:)

[louisek]

seth,

Thanks so much, the link for the emachines worked a treat.

I honestly can't thank you enough, and you've made one 8yr old boy really happy.

I had really started to get disheartened with this pc, and was at one point today just going to buy a new one after spending hours on end trying to fix it (as a novice it's really hard)!!

 

Once again, thanks enormously, and will as promised make a donation to your fantastic site.

 

Louise :D

[Guest Wolfeymole]

It's good to hear you are now back up and running Louise.

 

Thank you for your kind offer of a donation also.

[Seth]

You're most welcome.

 

Please free to ask any other questions.