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Win2k3 SBS Catalog corruption causing server to hang...


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Windows 2003 SBS SP2

RAID 1 configuration

Exchange 2003 SP3

3GB RAM

250 GB Sata drive (C @ 40GB; D is DVD drive, E @ 200GB)

Server is also FTP server

Only one server in domain

 

After running the above configuration fine for a number of months, we're

receiving a message during the Indexing Service processing (CISVC.EXE) that

"Windows was unable to save all the data for the file E:\System Volume

Information\catalog.wci\00010008.ci. The data has been lost. This error may

be caused by a failure of your computer hardware or network connection.

Please try to save the file elsewher" (last 'e' is not displayed or dropped).

We've done a complete physical verify of the SATA drives with absolutely no

errors showing. Whenever the Win2K3 Indexing Service is stopped/disabled we

can run fine. We can also run fine in Win2K3 Safe Mode with or without

Networking. When we start the Indexing Service, within 3-5 minutes the

system hangs forcing hard reboot (turn off/unplug) and restart. We generally

can see a message similar to the one above.

Our first approach was to rename the Catalog.wci file off of C:\inetpub\ but

we got the same result. [This info came from the MS website]. However, our

FTP server points to E:\inetpub\ though.

Hence we're able to keep the server UP when NOT running the Indexing

Service. Now, however, when we saved a PDF file to drive E we hung the

system. The PDF was downloaded from a website and then subsequently saved to

drive E:. We then rebooted and went to the same website and downloaded

another PDF. THis time we saved it to drive H (USB external drive) and we're

still running fine on the Win2K3. Hence, the issue is Indexing Service

and/or the physical RAID drives and maybe drive C and/or drive E as these are

logical drives on the physical 250GB RAID 1 configuration.

Does any one have any ideas of what could be the issue? IIS?

How can we fix it....?

We've spent about 16+hours on just isolating the Indexing Service as the

culprit.

TIA!!!

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