leeajohnson Posted June 3, 2008 Posted June 3, 2008 Hi recently my pc has started to freeze quite alot for no reason, when its doing very little!? Any ideas how to tackle this? Lee. Quote
Flair4it Posted June 3, 2008 Posted June 3, 2008 How Recently Hi Lee, could you please give us more detail about your problem, How long has this been happening, Have you Anti Virus / Malware Protection? Have You Installed any Hardware or made any changes to software? What is your Systems Spec as well?? Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 Can you please also try and be specific about the RAM when you post back in terms of make and model and size of the RAM you have and what OS you are using and the GPU and PSU too :) Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 hi guys the problem is that 3 times today this pc has just froze and so i have to restart the pc. this has only been happening for a day or two but i have had a few problems since i have been using it for teh past 5/6 days. firstly the pc kept cutting out, to which i took the fan and heatsink out and cleaned it - since then it hasnt cut out at all. secondly the display was slow at scrolling, to which i reinstalled the graphics drivers from the installation cd. I have downloaded avg anti virus 8.0 free edition, Nero 6, Skype, Office 2003. installed a webcam. I am using xp pro (2002 ed) with sp2, amd 64, 2.00ghz, 1.50gb ram not sure on the other bits cheers Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 So you took the CPU fan off? did you plug the cable back into the motherboard - sounds like the PC is freezing due to heat build up - did you put compound mixture under the CPU heatsink (do not try and do it without posting back on here first please) you can check the CPU heatsink fan though Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
Guest Wolfeymole Posted June 3, 2008 Posted June 3, 2008 One and a half GB of RAM Lee? What have you got exactly regarding that? Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 One and a half GB of RAM Lee? What have you got exactly regarding that? think wolfey means do you have a 1GB stick and 1 512mb or 3 512mb sticks etc Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 yeh the fan is working ok and i didnt put compound mixture under the CPU heatsink. i'm not sure on the ram as i didnt put it in my girlfriends dad did - is there any easy way to check this? Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 CPU-Z will tell you - ok we need to get this clarified - did you just clean the heatsink on the CPU or did you take it off the CPU and clean it?? Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 i took the fan and attached heatsink off the computer and cleaned it then replaced it. Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 was there any grey/white mixture on the underside of the heatsink - and did you clean it off with TIM? you need to have a compound mixture between the CPU and Heatsink as it transfers the heat - as there is none the BIOS is shutting the PC down to stop the CPU getting damaged Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 sorry mate i'm not that experienced! dont think there was any 'mixture mixture on the underside of the heatsink ' not that i looked too closely i didn't clean any off the pcs only 3-4 yr old so will it be ok? Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 Ok - when you took the heatsink off could you physically see the top of the CPU - If you take the heatsink off you need to replace the compound - its easy to do, and you cant really mess it up :) Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 Ok this is what the top of the CPU would have looked like after you took the heatsink off (this is a GPU just using for clarity) Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 ok thats not what it looked like under the heatsink, it had to be removed from something that it clipped into. i was able to remove the fan and the heatsink (the large metal cube with fins on it) and on the underside were loads of pins? i couldnt see the mother board as there was like a base unit for the heatsink. i hope this makes sense to you?! Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 I hope not - it sounds like you have lifted the lot up - the heatsink just sits on top of the CPU (the CPU is what is locked in place by some mechanism that basically folds over the edges of the CPU and is locked inplace by an arm - if you lifted the heatsink up and there were pins underneath the pins are the bottom of the CPU and that sits in the Motherboard. did you rest the pins on anything? Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 oh!!! .... well in order to clean the heatsink and fan as advised i had to unscrew the heatsink when i removed the screws i lifted off the unit and then unscrewed the fan (as was unable to remove the fan without removing the heatsink as the screws were upside down when looked at from above). i tried not to rest the pins on anything, i put the unit sideways as i thought they may have been pretty important! so no i dont think i rested them directly ontop of anything. Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 Ok - it doesn't sound like you have caused any damage then :eek: and on a positive point you won't need to replace the compound lol ok so you put the CPU and Heatsink combined back in the PC the way it came out etc and put the fan connector back in the CPU header (the three pin white thing on the board it came from) Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
Guest Wolfeymole Posted June 3, 2008 Posted June 3, 2008 Before you replace the cpu lee look very closely at the alignment of the pins on each angle of the square cpu, if any pins appear to be bent let us know now. Quote
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 yep all sorted and it runs fine nice n quiet as before. it may have been this webcam that i installed as i have now uninstalled it and not been any probs yet but just anooying as i use it quite abit. ???? Quote
Dalo Harkin Posted June 3, 2008 Posted June 3, 2008 sounds like you need a different driver for it - visit the manufacturers website and get the latest drivers Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 hi a different driver for what exactly? Quote
Guest Wolfeymole Posted June 3, 2008 Posted June 3, 2008 I think Dalo was referring to the cam Lee, if all is running ok now then fine. Is this the case? Quote
leeajohnson Posted June 3, 2008 Author Posted June 3, 2008 the pc was for a while but has done it again and crashed! i havent reinstalled the web cam either? Quote
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