Guest romac Posted July 30, 2007 Posted July 30, 2007 I'm running XP Pro. I was in the process of a virus removal. The removal tool told me to start up in safe mode as the first step. I went into msconfig and changed startup to safe mode and then restart. Now I get the windows logon prompt with the user name filled in and a blank password field. I typed in the password (it's the same as user) and I get the logon message : "system could not log you on" Now I'm stuck at safe mode logon. How can I bypass so I can continue the steps for me to remove the virus? Or how can I get back to normal mode? Thanks in advance people.
Guest nass Posted July 30, 2007 Posted July 30, 2007 RE: Can't get pass windows logon in safe mode. Now I'm Stuck!! "romac" wrote: > I'm running XP Pro. I was in the process of a virus removal. The removal tool > told me to start up in safe mode as the first step. I went into msconfig and > changed startup to safe mode and then restart. Now I get the windows logon > prompt with the user name filled in and a blank password field. I typed in > the password (it's the same as user) and I get the logon message : "system > could not log you on" > Now I'm stuck at safe mode logon. How can I bypass so I can continue the > steps for me to remove the virus? Or how can I get back to normal mode? > > Thanks in advance people. Try to Tap the F8 until you get the Boot option and elect to Last good Configuration and see if it will log you in. Another on the Same Boot Options select Safe Mode and try to log in and perform the removal of the Virus. HTH. nass
Guest romac Posted July 30, 2007 Posted July 30, 2007 RE: Can't get pass windows logon in safe mode. Now I'm Stuck!! Thanks for the reply nass. After chosing any boot option(s) it still takes me only to safe mode and windows logon. I'm going in circles. No matter which option I choose, I can only get safe mode with password request. "nass" wrote: > > > "romac" wrote: > > > I'm running XP Pro. I was in the process of a virus removal. The removal tool > > told me to start up in safe mode as the first step. I went into msconfig and > > changed startup to safe mode and then restart. Now I get the windows logon > > prompt with the user name filled in and a blank password field. I typed in > > the password (it's the same as user) and I get the logon message : "system > > could not log you on" > > Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > steps for me to remove the virus? Or how can I get back to normal mode? > > > > Thanks in advance people. > > Try to Tap the F8 until you get the Boot option and elect to Last good > Configuration and see if it will log you in. > Another on the Same Boot Options select Safe Mode and try to log in and > perform the removal of the Virus. > HTH. > nass
Guest Bill Sharpe Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! romac wrote: > Thanks for the reply nass. After chosing any boot option(s) it still takes > me only to safe mode and windows logon. > I'm going in circles. No matter which option I choose, I can only get safe > mode with password request. > > "nass" wrote: > >> >> "romac" wrote: >> >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool >>> told me to start up in safe mode as the first step. I went into msconfig and >>> changed startup to safe mode and then restart. Now I get the windows logon >>> prompt with the user name filled in and a blank password field. I typed in >>> the password (it's the same as user) and I get the logon message : "system >>> could not log you on" >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the >>> steps for me to remove the virus? Or how can I get back to normal mode? >>> >>> Thanks in advance people. >> Try to Tap the F8 until you get the Boot option and elect to Last good >> Configuration and see if it will log you in. >> Another on the Same Boot Options select Safe Mode and try to log in and >> perform the removal of the Virus. >> HTH. >> nass If you've never set a password before the field should be blank. Have you tried just hitting the Enter key at the password prompt? Bill
Guest romac Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! I've tried that. I get the same logon message. At this point, I just want to get back to normal mode boot "Bill Sharpe" wrote: > romac wrote: > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > me only to safe mode and windows logon. > > I'm going in circles. No matter which option I choose, I can only get safe > > mode with password request. > > > > "nass" wrote: > > > >> > >> "romac" wrote: > >> > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > >>> told me to start up in safe mode as the first step. I went into msconfig and > >>> changed startup to safe mode and then restart. Now I get the windows logon > >>> prompt with the user name filled in and a blank password field. I typed in > >>> the password (it's the same as user) and I get the logon message : "system > >>> could not log you on" > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > >>> steps for me to remove the virus? Or how can I get back to normal mode? > >>> > >>> Thanks in advance people. > >> Try to Tap the F8 until you get the Boot option and elect to Last good > >> Configuration and see if it will log you in. > >> Another on the Same Boot Options select Safe Mode and try to log in and > >> perform the removal of the Virus. > >> HTH. > >> nass > If you've never set a password before the field should be blank. Have > you tried just hitting the Enter key at the password prompt? > > Bill >
Guest nass Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! "romac" wrote: > I've tried that. I get the same logon message. At this point, I just want to > get back to normal mode boot > > "Bill Sharpe" wrote: > > > romac wrote: > > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > > me only to safe mode and windows logon. > > > I'm going in circles. No matter which option I choose, I can only get safe > > > mode with password request. > > > > > > "nass" wrote: > > > > > >> > > >> "romac" wrote: > > >> > > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > > >>> told me to start up in safe mode as the first step. I went into msconfig and > > >>> changed startup to safe mode and then restart. Now I get the windows logon > > >>> prompt with the user name filled in and a blank password field. I typed in > > >>> the password (it's the same as user) and I get the logon message : "system > > >>> could not log you on" > > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > >>> steps for me to remove the virus? Or how can I get back to normal mode? > > >>> > > >>> Thanks in advance people. > > >> Try to Tap the F8 until you get the Boot option and elect to Last good > > >> Configuration and see if it will log you in. > > >> Another on the Same Boot Options select Safe Mode and try to log in and > > >> perform the removal of the Virus. > > >> HTH. > > >> nass > > If you've never set a password before the field should be blank. Have > > you tried just hitting the Enter key at the password prompt? > > > > Bill I think your friend putting up a fight, does n't like to go away easy. Try to hook up this HDD to another PC as a Slave and scan it . What message you get on the log on and what AV scanner are you using?. HTH. nass
Guest romac Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! I'm using Norton AV '03. "nass" wrote: > > > "romac" wrote: > > > I've tried that. I get the same logon message. At this point, I just want to > > get back to normal mode boot > > > > "Bill Sharpe" wrote: > > > > > romac wrote: > > > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > > > me only to safe mode and windows logon. > > > > I'm going in circles. No matter which option I choose, I can only get safe > > > > mode with password request. > > > > > > > > "nass" wrote: > > > > > > > >> > > > >> "romac" wrote: > > > >> > > > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > > > >>> told me to start up in safe mode as the first step. I went into msconfig and > > > >>> changed startup to safe mode and then restart. Now I get the windows logon > > > >>> prompt with the user name filled in and a blank password field. I typed in > > > >>> the password (it's the same as user) and I get the logon message : "system > > > >>> could not log you on" > > > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > > >>> steps for me to remove the virus? Or how can I get back to normal mode? > > > >>> > > > >>> Thanks in advance people. > > > >> Try to Tap the F8 until you get the Boot option and elect to Last good > > > >> Configuration and see if it will log you in. > > > >> Another on the Same Boot Options select Safe Mode and try to log in and > > > >> perform the removal of the Virus. > > > >> HTH. > > > >> nass > > > If you've never set a password before the field should be blank. Have > > > you tried just hitting the Enter key at the password prompt? > > > > > > Bill > > I think your friend putting up a fight, does n't like to go away easy. Try > to hook up this HDD to another PC as a Slave and scan it . > What message you get on the log on and what AV scanner are you using?. > HTH. > nass
Guest nass Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! As I mentioned Hook this Hard Drive as Slave into another machine with XP operating system and scan it. If this not your cup of tea then take the machine to your local shop and ask them for help, if you have a valuable data let them know. HTH. nass "romac" wrote: > I'm using Norton AV '03. > > "nass" wrote: > > > > > > > "romac" wrote: > > > > > I've tried that. I get the same logon message. At this point, I just want to > > > get back to normal mode boot > > > > > > "Bill Sharpe" wrote: > > > > > > > romac wrote: > > > > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > > > > me only to safe mode and windows logon. > > > > > I'm going in circles. No matter which option I choose, I can only get safe > > > > > mode with password request. > > > > > > > > > > "nass" wrote: > > > > > > > > > >> > > > > >> "romac" wrote: > > > > >> > > > > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > > > > >>> told me to start up in safe mode as the first step. I went into msconfig and > > > > >>> changed startup to safe mode and then restart. Now I get the windows logon > > > > >>> prompt with the user name filled in and a blank password field. I typed in > > > > >>> the password (it's the same as user) and I get the logon message : "system > > > > >>> could not log you on" > > > > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > > > >>> steps for me to remove the virus? Or how can I get back to normal mode? > > > > >>> > > > > >>> Thanks in advance people. > > > > >> Try to Tap the F8 until you get the Boot option and elect to Last good > > > > >> Configuration and see if it will log you in. > > > > >> Another on the Same Boot Options select Safe Mode and try to log in and > > > > >> perform the removal of the Virus. > > > > >> HTH. > > > > >> nass > > > > If you've never set a password before the field should be blank. Have > > > > you tried just hitting the Enter key at the password prompt? > > > > > > > > Bill > > > > I think your friend putting up a fight, does n't like to go away easy. Try > > to hook up this HDD to another PC as a Slave and scan it . > > What message you get on the log on and what AV scanner are you using?. > > HTH. > > nass
Guest DeanB Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! On Jul 30, 3:14 pm, nass <n...@discussions.microsoft.com> wrote: > As I mentioned Hook this Hard Drive as Slave into another machine with XP > operating system and scan it. > If this not your cup of tea then take the machine to your local shop and ask > them for help, if you have a valuable data let them know. > HTH. > nass > > > > "romac" wrote: > > I'm using Norton AV '03. > > > "nass" wrote: > > > > "romac" wrote: > > > > > I've tried that. I get the same logon message. At this point, I just want to > > > > get back to normal mode boot > > > > > "Bill Sharpe" wrote: > > > > > > romac wrote: > > > > > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > > > > > me only to safe mode and windows logon. > > > > > > I'm going in circles. No matter which option I choose, I can only get safe > > > > > > mode with password request. > > > > > > > "nass" wrote: > > > > > > >> "romac" wrote: > > > > > > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > > > > > >>> told me to start up in safe mode as the first step. I went into msconfig and > > > > > >>> changed startup to safe mode and then restart. Now I get the windows logon > > > > > >>> prompt with the user name filled in and a blank password field. I typed in > > > > > >>> the password (it's the same as user) and I get the logon message : "system > > > > > >>> could not log you on" > > > > > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > > > > >>> steps for me to remove the virus? Or how can I get back to normal mode? > > > > > > >>> Thanks in advance people. > > > > > >> Try to Tap the F8 until you get the Boot option and elect to Last good > > > > > >> Configuration and see if it will log you in. > > > > > >> Another on the Same Boot Options select Safe Mode and try to log in and > > > > > >> perform the removal of the Virus. > > > > > >> HTH. > > > > > >> nass > > > > > If you've never set a password before the field should be blank. Have > > > > > you tried just hitting the Enter key at the password prompt? > > > > > > Bill > > > > I think your friend putting up a fight, does n't like to go away easy. Try > > > to hook up this HDD to another PC as a Slave and scan it . > > > What message you get on the log on and what AV scanner are you using?. > > > HTH. > > > nass - Hide quoted text - > > - Show quoted text - I know its a basic point, but are you sure CAPS lock is not on accidentally?
Guest romac Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! Do you think that I should just reinstall the OS. I can just reinstall over XP Pro with XP Home, right? I shouldn't lose any data, files, folders, etc.? "nass" wrote: > > As I mentioned Hook this Hard Drive as Slave into another machine with XP > operating system and scan it. > If this not your cup of tea then take the machine to your local shop and ask > them for help, if you have a valuable data let them know. > HTH. > nass > "romac" wrote: > > > I'm using Norton AV '03. > > > > "nass" wrote: > > > > > > > > > > > "romac" wrote: > > > > > > > I've tried that. I get the same logon message. At this point, I just want to > > > > get back to normal mode boot > > > > > > > > "Bill Sharpe" wrote: > > > > > > > > > romac wrote: > > > > > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > > > > > me only to safe mode and windows logon. > > > > > > I'm going in circles. No matter which option I choose, I can only get safe > > > > > > mode with password request. > > > > > > > > > > > > "nass" wrote: > > > > > > > > > > > >> > > > > > >> "romac" wrote: > > > > > >> > > > > > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > > > > > >>> told me to start up in safe mode as the first step. I went into msconfig and > > > > > >>> changed startup to safe mode and then restart. Now I get the windows logon > > > > > >>> prompt with the user name filled in and a blank password field. I typed in > > > > > >>> the password (it's the same as user) and I get the logon message : "system > > > > > >>> could not log you on" > > > > > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > > > > >>> steps for me to remove the virus? Or how can I get back to normal mode? > > > > > >>> > > > > > >>> Thanks in advance people. > > > > > >> Try to Tap the F8 until you get the Boot option and elect to Last good > > > > > >> Configuration and see if it will log you in. > > > > > >> Another on the Same Boot Options select Safe Mode and try to log in and > > > > > >> perform the removal of the Virus. > > > > > >> HTH. > > > > > >> nass > > > > > If you've never set a password before the field should be blank. Have > > > > > you tried just hitting the Enter key at the password prompt? > > > > > > > > > > Bill > > > > > > I think your friend putting up a fight, does n't like to go away easy. Try > > > to hook up this HDD to another PC as a Slave and scan it . > > > What message you get on the log on and what AV scanner are you using?. > > > HTH. > > > nass
Guest romac Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! I tried typing the password with CAPS and lower case. :( "DeanB" wrote: > On Jul 30, 3:14 pm, nass <n...@discussions.microsoft.com> wrote: > > As I mentioned Hook this Hard Drive as Slave into another machine with XP > > operating system and scan it. > > If this not your cup of tea then take the machine to your local shop and ask > > them for help, if you have a valuable data let them know. > > HTH. > > nass > > > > > > > > "romac" wrote: > > > I'm using Norton AV '03. > > > > > "nass" wrote: > > > > > > "romac" wrote: > > > > > > > I've tried that. I get the same logon message. At this point, I just want to > > > > > get back to normal mode boot > > > > > > > "Bill Sharpe" wrote: > > > > > > > > romac wrote: > > > > > > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > > > > > > me only to safe mode and windows logon. > > > > > > > I'm going in circles. No matter which option I choose, I can only get safe > > > > > > > mode with password request. > > > > > > > > > "nass" wrote: > > > > > > > > >> "romac" wrote: > > > > > > > > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > > > > > > >>> told me to start up in safe mode as the first step. I went into msconfig and > > > > > > >>> changed startup to safe mode and then restart. Now I get the windows logon > > > > > > >>> prompt with the user name filled in and a blank password field. I typed in > > > > > > >>> the password (it's the same as user) and I get the logon message : "system > > > > > > >>> could not log you on" > > > > > > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > > > > > >>> steps for me to remove the virus? Or how can I get back to normal mode? > > > > > > > > >>> Thanks in advance people. > > > > > > >> Try to Tap the F8 until you get the Boot option and elect to Last good > > > > > > >> Configuration and see if it will log you in. > > > > > > >> Another on the Same Boot Options select Safe Mode and try to log in and > > > > > > >> perform the removal of the Virus. > > > > > > >> HTH. > > > > > > >> nass > > > > > > If you've never set a password before the field should be blank. Have > > > > > > you tried just hitting the Enter key at the password prompt? > > > > > > > > Bill > > > > > > I think your friend putting up a fight, does n't like to go away easy. Try > > > > to hook up this HDD to another PC as a Slave and scan it . > > > > What message you get on the log on and what AV scanner are you using?. > > > > HTH. > > > > nass - Hide quoted text - > > > > - Show quoted text - > > I know its a basic point, but are you sure CAPS lock is not on > accidentally? > > >
Guest nass Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! "DeanB" wrote: > On Jul 30, 3:14 pm, nass <n...@discussions.microsoft.com> wrote: > > As I mentioned Hook this Hard Drive as Slave into another machine with XP > > operating system and scan it. > > If this not your cup of tea then take the machine to your local shop and ask > > them for help, if you have a valuable data let them know. > > HTH. > > nass > > > > > > > > "romac" wrote: > > > I'm using Norton AV '03. > > > > > "nass" wrote: > > > > > > "romac" wrote: > > > > > > > I've tried that. I get the same logon message. At this point, I just want to > > > > > get back to normal mode boot > > > > > > > "Bill Sharpe" wrote: > > > > > > > > romac wrote: > > > > > > > Thanks for the reply nass. After chosing any boot option(s) it still takes > > > > > > > me only to safe mode and windows logon. > > > > > > > I'm going in circles. No matter which option I choose, I can only get safe > > > > > > > mode with password request. > > > > > > > > > "nass" wrote: > > > > > > > > >> "romac" wrote: > > > > > > > > >>> I'm running XP Pro. I was in the process of a virus removal. The removal tool > > > > > > >>> told me to start up in safe mode as the first step. I went into msconfig and > > > > > > >>> changed startup to safe mode and then restart. Now I get the windows logon > > > > > > >>> prompt with the user name filled in and a blank password field. I typed in > > > > > > >>> the password (it's the same as user) and I get the logon message : "system > > > > > > >>> could not log you on" > > > > > > >>> Now I'm stuck at safe mode logon. How can I bypass so I can continue the > > > > > > >>> steps for me to remove the virus? Or how can I get back to normal mode? > > > > > > > > >>> Thanks in advance people. > > > > > > >> Try to Tap the F8 until you get the Boot option and elect to Last good > > > > > > >> Configuration and see if it will log you in. > > > > > > >> Another on the Same Boot Options select Safe Mode and try to log in and > > > > > > >> perform the removal of the Virus. > > > > > > >> HTH. > > > > > > >> nass > > > > > > If you've never set a password before the field should be blank. Have > > > > > > you tried just hitting the Enter key at the password prompt? > > > > > > > > Bill > > > > > > I think your friend putting up a fight, does n't like to go away easy. Try > > > > to hook up this HDD to another PC as a Slave and scan it . > > > > What message you get on the log on and what AV scanner are you using?. > > > > HTH. > > > > nass - Hide quoted text - > > > > - Show quoted text - > > I know its a basic point, but are you sure CAPS lock is not on > accidentally? Good point but the OP said He/She use a blank Pass, does it matter if the blank Caps or not LOL. Roma, You cannot down grade windows XP pro to XP Home, and even if it is okay with the ghost lurking inside your system it will make it bad job. If you don't have valuable data you can nuke ( clean Install the XP Home) on this machine. Best if you take the machine to your local shop or buy a USB enclosure and use another machine to scan and Get/rescue your Data. HTH. nass
Guest Ken Blake, MVP Posted July 30, 2007 Posted July 30, 2007 Re: Can't get pass windows logon in safe mode. Now I'm Stuck!! On Mon, 30 Jul 2007 12:24:02 -0700, romac <romac@discussions.microsoft.com> wrote: > Do you think that I should just reinstall the OS. I can just reinstall over > XP Pro with XP Home, right? No, wrong. > I shouldn't lose any data, files, folders, etc.? The only way to get from Professional to Home is by a clean installation, and that entails the complete of everything on the drive or partition--data, files, folders, and everything else. -- Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
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