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Posted

Hello all,

firstly thankyou for taking time to read my post.

My problem is that my browser keeps getting redirected to other sites, some of which are adult , also my laptop has slowed down alot since this happened.

could someone help me please

regards

james

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Guest Wolfeymole
Posted

Hi James

 

Welcome to Extreme Tech Support - Free PC Help

 

You are definitely infected with Malware, please follow the instructions below, however long they might be, carefully, then get back to us.

 

 

  • Malware is software designed to infiltrate or damage a computer system without the owner's informed consent.
    It is a combination of the words malicious and software.
    The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.

 

  • Required Cleanup Steps
    1. Disable the Spybot Search & Destroy TEA TIMER if enabled
    2. Run a Temporary file and cache cleaner (ATF)
    3. Run 2 Anti-Malware scanners
    4. Run an Online Anti-Virus / Anti-Malware Scanner
    5. Clear out old System Restore points
    6. If continued Malware type activity is present you may be asked to post a TrendMicro™ HijackThis™ Log file

     

The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection speed.

Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 10 to 90 minutes.

The ESET online scan should take between 1 to 3 hours.

In most cases, these scans will suffice to clean and disinfect your computer.

Heavily infected systems or slower PCs can take much longer to scan and clean.

 

For best results print the following instructions and bookmark this Web page

To keep this guide printer-friendly, use your cursor to highlight the contents below.

From your browser select File - Print and in the printer dialog box under "Print range"

click the
Selection
choice to print out these instructions for removal of malware.

http://kixhelp.com/wr/images-freepchelp/printer-selection.gif

__________________________________________________

STEP 1

  • Disable Spybot Search & Destroys' TEA TIMER: (if installed)

    1. Run Spybot-S&D in Advanced Mode.

    2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"

    3. On the left hand side, Click on Tools

    4. Then click on the Resident Icon in the List

    5. Uncheck "Resident TeaTimer" and OK any prompts.

    6. Restart your computer.

     

__________________________________________________

STEP 2

  • Follow these instructions carefully.

  • Download ATF-Cleaner from
    to remove un-needed temporary files from your computer that may contain malware.

  • You can also download it from

  • When you run ATF-Cleaner, check the items as shown below for Main.

  • For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox

  • NOTE:
    If you don't have FireFox or Opera installed then they will be grayed out and can be ignored

  • Then click on "Empty Selected".

http://kixhelp.com/wr/images-freepchelp/atf-cleaner01.gif

.
http://kixhelp.com/wr/images-freepchelp/atf-cleaner02.gif

__________________________________________________

STEP 3

  • Install and run the free version (not the Professional version) of SUPERAntiSpyware from

    • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.

    • You do not have to send them your e-mail address, just click next.

    • You can leave the automated check for updates on.

    • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.

    • DO NOT
      allow SUPERAntiSpyware to protect your Home Page settings.

    • On the
      Top Left
      select the
      Scan your computer
      button.

    • Make sure there is a CHECK MARK on all
      Fixed Drives
      .

    • Click "Perform a Complete Scan". Click "Next" to Repair issues found and reboot the computer when prompted to do so.

     

__________________________________________________

STEP 4

  • Install and run
    Malwarebytes' Anti-Malware
    from

    • Accept all defaults for the installer

    • Allow the program to update the definitions

    • Click on the
      Quick Scan
      and click Next.

    • If any items are found allow it to clean them and then Reboot your computer.

     

__________________________________________________

STEP 5

  • Run an online scan with ESET from

    • You
      must
      use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.

    • If your computer is running Window's Vista, then you
      must first
      start Internet Explorer as an Administrator. To do so, right-click on the
      Internet Explorer
      icon in the Start Menu and select "
      Run as administrator
      " from the popup context menu.

     

    • Accept the terms and click "Start".

    • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".

    • Click "Start" to begin the scan.

    • When completed restart your computer

     

__________________________________________________

Make sure your internet firewall security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating.

At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.

 

If required this is the download link for TrendMicro™ HijackThis™

Unless instructed to by the Technician helping you then do not download this tool.

 

Once you and the Technician agree that your system appears to be clean then you should delete all your System Restore points and recreate a new one.

Please follow the instructions here

How to turn off and turn on System Restore in Windows XP

How to turn off and turn on System Restore in Windows Vista

Posted

Hi James. That's good news:)

 

Yes, FPCH can make it even better.

 

Let's have a look at the condition of your software via a program called HijackThis:

 

 

Please download the latest version of HijackThis from Trend Micro and click on Download Hijack This Installer and save it to your desktop.

  • Doubleclick HJTInstall.exe to install HijackThis.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Include this log in your next reply.

Notes:

Do not use the AnalyseThis button, its findings are dangerous if misinterpreted.

Do not have Hijackthis fix anything yet. Most of what it finds will be harmless, or required for your computer to run like it should.

Need help with your computer problems? Then why not join Free PC Help. Register here

 

If Free PC Help has helped you then please consider a donation. Click here

Posted

Just break it up into two or three posts.

 

No worries.

Need help with your computer problems? Then why not join Free PC Help. Register here

 

If Free PC Help has helped you then please consider a donation. Click here

Posted

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 23:11:52, on 08/06/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe

C:\Program Files\TOSHIBA\TouchPad\TPTray.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe

C:\WINDOWS\system32\TPSMain.exe

C:\WINDOWS\system32\TCtrlIOHook.exe

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\WINDOWS\system32\TDispVol.exe

C:\WINDOWS\system32\ZoomingHook.exe

C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\Program Files\Sophos\AutoUpdate\ALMon.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe

C:\WINDOWS\system32\userinit.exe

C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

C:\Program Files\Sophos\Remote Management System\RouterNT.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\TIREMOTE\TIRemoteService.exe

C:\WINDOWS\TEMP\sophos_autoupdate1.dir\alupdate.exe

C:\WINDOWS\system32\TODDSrv.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Customize Your Settings

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe

O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP

O4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL

O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe

O4 - HKLM\..\Run: [TDispVol] TDispVol.exe

O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe

O4 - HKLM\..\Run: [smoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe

O4 - HKLM\..\Run: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe

O4 - Global Startup: PalTalk.lnk = C:\Program Files\Paltalk Messenger\paltalk.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.google.com

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} -

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = BARNSLEY.ult.org.uk

O17 - HKLM\Software\..\Telephony: DomainName = BARNSLEY.ult.org.uk

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = BARNSLEY.ult.org.uk

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = BARNSLEY.ult.org.uk

O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe

O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe

O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe

O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

--

End of file - 10138 bytes

Guest Wolfeymole
Posted
I'll ask one of the Malware/HJT team to get on to this asap James, please bear with us.
Posted

The log is clean.

 

Is Sophos showing up as an icon near the time? If so, double click it to see if it shows any problems.

 

How's the computer running now?

Need help with your computer problems? Then why not join Free PC Help. Register here

 

If Free PC Help has helped you then please consider a donation. Click here

Posted

Hi opened sophos and it is saying that the following is infected , >>>>>>>>>> C:\System Volume Information\_restore{17934526-D4D1-44EF-A869-D02C1811A5A7}\RP5\A0000240.exe .

 

With " Mal/Emogen-M ". But the system seems to running ok in the main.

 

Heres another HJT logfile.

 

 

PART 1,

 

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:42:26, on 11/06/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe

C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

C:\Program Files\Sophos\Remote Management System\RouterNT.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\TIREMOTE\TIRemoteService.exe

C:\WINDOWS\system32\TODDSrv.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe

C:\Program Files\TOSHIBA\TouchPad\TPTray.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe

C:\WINDOWS\system32\TPSMain.exe

C:\WINDOWS\system32\TCtrlIOHook.exe

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\WINDOWS\system32\TDispVol.exe

C:\WINDOWS\system32\ZoomingHook.exe

C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files\Sophos\AutoUpdate\ALMon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\internet explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Posted

PART 2,

 

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Customize Your Settings

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe

O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP

O4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL

O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe

O4 - HKLM\..\Run: [TDispVol] TDispVol.exe

O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe

O4 - HKLM\..\Run: [smoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe

O4 - HKLM\..\Run: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe

O4 - Global Startup: PalTalk.lnk = C:\Program Files\Paltalk Messenger\paltalk.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.google.com

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190382570812

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = BARNSLEY.ult.org.uk

O17 - HKLM\Software\..\Telephony: DomainName = BARNSLEY.ult.org.uk

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = BARNSLEY.ult.org.uk

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = BARNSLEY.ult.org.uk

O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe

O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe

O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe

O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe

O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

--

End of file - 10239 bytes

Posted

Hi James, one final step and that will clear up the Sophos error. Now that the system is clean, you need to clear the old restore points and create a new one. Here is how you do it:

 

Steps to turn off System Restore

 

1.Click Start, right-click My Computer, and then click Properties.

2.In the System Properties dialog box, click the System Restore tab.

3.Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.

4.Click OK.

5.When you receive the following message, click Yes to confirm that you want to turn off System Restore: You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer. Do you want to turn off System Restore? After a few moments, the System Properties dialog box closes.

 

 

Now restart the computer and enable System Restore.

 

Update and run Superantispyware and MalwareBytes about once a week.

 

You're good to go:)

Need help with your computer problems? Then why not join Free PC Help. Register here

 

If Free PC Help has helped you then please consider a donation. Click here

  • 1 month later...
Posted

This thread appears to be solved and is now closed

 

If you are the original poster of this thread and need it re-opened, then please PM (Private Message) an Administrator or Moderator

 

-- Goku

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