Laptop died

[shrimply]

My Laptop has just completely died, one minute I was surfing the net, the next it just died, now if I press the power I get absolutly nothing. Not a sound.

 

Its not even a year old.

[Guest Wolfeymole]

Send it back Shrimps, you should have a 12 month guarantee on it at least.

[Guest Wolfeymole]

Have you made sure the fuse in the plug has not blown?

[shrimply]

Umm, we're kinda struggling to find any gurentee information, but we've got the receipt for curries, so we're going to have a go.

 

And no i heven't checked the fuse, but it would run of the battery anyway would it not?

[Guest Wolfeymole]

It should run both with and without battery straight off the mains Shrimps.

 

The onus is on Currys to replace it, repair it or refund your money.

 

If they start getting snotty just quote the Sale of Goods Act 1979 at them.

 

The law might be different in Scotland though so check that out.

 

Sale and Supply of Goods Act 1994 (c. 35)

[Dalo Harkin]

And dont forget to take out the extra RAM you put in it ;)

did you take out the curries thing where you pay so much a month and they replace no matter what happens - it's a D/Debit they take and if you 'accidently' poured water over it :eek:, or 'accidently' fell down the stairs with it :eek: they would replace it.

I say 'accidently' as you would not obviosuly choose to inflict harm upon yourself to get a new laptop :rolleyes: (well most people)

[Guest Wolfeymole]

It doesn't matter if Shrimply took out an Extended Warranty Dave, it's less than 12 months old and therefore is covered by the manufacturers standard guarantee.

[shrimply]

Thanks, I'm just cursing as although all my personal files ( minus a set of photos) is backed up to my new harddrive, I was doing to sort out a system clone today, which is just sods law. And I can't think of anyone who has a laptop I could borrow in order to make a clone, so I'll be pretty much starting from scratch.

 

Feeling kinda like lifes out to get me right now, I lost my wallet on Saturday so have to sort all that out today as well.

[Dalo Harkin]

It doesn't matter if Shrimply took out an Extended Warranty Dave, it's less than 12 months old and therefore is covered by the manufacturers standard guarantee.

 

I know but you do need a receipt for this 99% of the time

[Guest Wolfeymole]

I'm not disputing that my old fruit. :p

[shrimply]

Its been sent off for repair, we actually got someone in curries who seemed to know what he was doing, which was impressive.

 

Still didn't find an answer but when the power supply is plugged into the laptop the light on the adapter flickers so he reckons its something to do with that, but it won't work on battery either so the problem may be quite large, just have to wait and see. Fingers crossed its compltely burst and i get a brand new one.

[Guest Wolfeymole]

Hey good news Shrimply :)

 

Keep us posted on developments mate.

[Seth]

In such a case, sometimes removing the adapter and the battery for an hour will bring it back to life.

[shrimply]

Hi Seth, I'd like to think it was worse than that because I'll look like an idiot otherwise.

 

When I took it in to the shop, he said often in these cases if you remove the battery and power supply and hold the on button on then that drians the current from it and sorts it out, but no such luck. So we'll wait and see what happens.

[shrimply]

Hi, I'm back. Been travelling so hopefully will be around again a bit more ( not that I suppose anyone missed me)

 

The Laptop came back a while ago and I turned it on for the first time today, luckily everything is fine and all my data is still in tact.

 

The repairs were apparently £94.40 worth with a "MB VGA TW3M" costing the main part of it, although I have no idea what that was, they also replaced the AC adapter, just glad I didn't have to pay anything.

 

Sorry that the update took so long.

[Dalo Harkin]

Hi Shrimply and welcome back -

the 'MB VGA TW3M' sounds like the onboard graphics??

 

anyway glad its all sorted and more importantly data intact :)

[maynardvdm]

Welcome back Shrimply

 

Good to hear the PC is working again. :)

[Guest Wolfeymole]

Welcome back Shrimps, you old Snake hound. :)