Slow Logoff

[Guest slawrie]

I have a terminal server that is using local profiles and I have installed

UPH Clean. Users are having extremely long logoff times. Everything else on

the server runs extremely well. Any suggestions.

[Guest Rich Raffenetti]

Re: Slow Logoff

 

This may be your problem.

 

I learned from an earlier post that Terminal Servers do not complete their

login until after one minute. If you logoff right after logging on, it will

take a minute to logoff. If you wait one minute before logging off, the

logoff will be immediate. Most people will never experience the slow logoff

if this is the reason.

 

I never learned why. :-(

 

"slawrie" <slawrie@discussions.microsoft.com> wrote in message

news:8FDBDD86-8C36-4435-BCC7-5C56B4C96121@microsoft.com...

>I have a terminal server that is using local profiles and I have installed

> UPH Clean. Users are having extremely long logoff times. Everything else

> on

> the server runs extremely well. Any suggestions.

[Guest Vera Noest [MVP]]

Re: Slow Logoff

 

Rich, here's why:

901196 - A remote session does not end immediately on a computer

that is running Windows Server 2003 Service Pack 1

http://support.microsoft.com/?kbid=901196

 

But that is hardly Slawrie's problem.

Slawrie, can you post which OS and SP your server is running? These

kind of issues are often very different in W2K and 2003.

Have you checked the EventLog on the server for any warnings or

errors?

Have you checked in Terminal Services Manager what is happening in

the user sessions when they logoff? Which processes are running?

What exactly do the users experience? Do they see the "Windows is

saving your profile..." for an extremely long time, or another

dialog box, or....?

And how long is extremely? Seconds? Minutes? How many?

Are users connecting with the full rdp client, or with the

webclient?

 

I would enable verbose logging of the user environment to see what

is happening.

221833 - How to enable user environment debug logging in retail

builds of Windows

http://support.microsoft.com/?kbid=221833

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

"Rich Raffenetti" <rich@raffenetti_takethisout.com> wrote on 01

aug 2007 in microsoft.public.windows.terminal_services:

> This may be your problem.

>

> I learned from an earlier post that Terminal Servers do not

> complete their login until after one minute. If you logoff

> right after logging on, it will take a minute to logoff. If you

> wait one minute before logging off, the logoff will be

> immediate. Most people will never experience the slow logoff

> if this is the reason.

>

> I never learned why. :-(

>

> "slawrie" <slawrie@discussions.microsoft.com> wrote in message

> news:8FDBDD86-8C36-4435-BCC7-5C56B4C96121@microsoft.com...

>>I have a terminal server that is using local profiles and I have

>>installed

>> UPH Clean. Users are having extremely long logoff times.

>> Everything else on

>> the server runs extremely well. Any suggestions.

[Guest slawrie]

Re: Slow Logoff

 

This is a windows 2003 enterprise server with dual quad processors and 16GB

memory. It is on SP2 and is current with security and critical updates. The

dialog box is "saving your profile" Extremely equals coffee break (minutes)

Users were getting tired of waiting and disconnecting.

I actually solved the problem by removing the UPH Cleaner but I will

investigate later to determine what caused the problem.

 

Thanks,

 

Steve

 

 

"Vera Noest [MVP]" wrote:

> Rich, here's why:

> 901196 - A remote session does not end immediately on a computer

> that is running Windows Server 2003 Service Pack 1

> http://support.microsoft.com/?kbid=901196

>

> But that is hardly Slawrie's problem.

> Slawrie, can you post which OS and SP your server is running? These

> kind of issues are often very different in W2K and 2003.

> Have you checked the EventLog on the server for any warnings or

> errors?

> Have you checked in Terminal Services Manager what is happening in

> the user sessions when they logoff? Which processes are running?

> What exactly do the users experience? Do they see the "Windows is

> saving your profile..." for an extremely long time, or another

> dialog box, or....?

> And how long is extremely? Seconds? Minutes? How many?

> Are users connecting with the full rdp client, or with the

> webclient?

>

> I would enable verbose logging of the user environment to see what

> is happening.

> 221833 - How to enable user environment debug logging in retail

> builds of Windows

> http://support.microsoft.com/?kbid=221833

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> "Rich Raffenetti" <rich@raffenetti_takethisout.com> wrote on 01

> aug 2007 in microsoft.public.windows.terminal_services:

>

> > This may be your problem.

> >

> > I learned from an earlier post that Terminal Servers do not

> > complete their login until after one minute. If you logoff

> > right after logging on, it will take a minute to logoff. If you

> > wait one minute before logging off, the logoff will be

> > immediate. Most people will never experience the slow logoff

> > if this is the reason.

> >

> > I never learned why. :-(

> >

> > "slawrie" <slawrie@discussions.microsoft.com> wrote in message

> > news:8FDBDD86-8C36-4435-BCC7-5C56B4C96121@microsoft.com...

> >>I have a terminal server that is using local profiles and I have

> >>installed

> >> UPH Clean. Users are having extremely long logoff times.

> >> Everything else on

> >> the server runs extremely well. Any suggestions.

>

[Guest Vera Noest [MVP]]

Re: Slow Logoff

 

Check if you run the latest version of UPHClean.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?c2xhd3JpZQ==?= <slawrie@discussions.microsoft.com> wrote

on 02 aug 2007 in microsoft.public.windows.terminal_services:

> This is a windows 2003 enterprise server with dual quad

> processors and 16GB memory. It is on SP2 and is current with

> security and critical updates. The dialog box is "saving your

> profile" Extremely equals coffee break (minutes) Users were

> getting tired of waiting and disconnecting. I actually solved

> the problem by removing the UPH Cleaner but I will investigate

> later to determine what caused the problem.

>

> Thanks,

>

> Steve

>

>

> "Vera Noest [MVP]" wrote:

>

>> Rich, here's why:

>> 901196 - A remote session does not end immediately on a

>> computer that is running Windows Server 2003 Service Pack 1

>> http://support.microsoft.com/?kbid=901196

>>

>> But that is hardly Slawrie's problem.

>> Slawrie, can you post which OS and SP your server is running?

>> These kind of issues are often very different in W2K and 2003.

>> Have you checked the EventLog on the server for any warnings or

>> errors?

>> Have you checked in Terminal Services Manager what is happening

>> in the user sessions when they logoff? Which processes are

>> running? What exactly do the users experience? Do they see the

>> "Windows is saving your profile..." for an extremely long time,

>> or another dialog box, or....?

>> And how long is extremely? Seconds? Minutes? How many?

>> Are users connecting with the full rdp client, or with the

>> webclient?

>>

>> I would enable verbose logging of the user environment to see

>> what is happening.

>> 221833 - How to enable user environment debug logging in retail

>> builds of Windows

>> http://support.microsoft.com/?kbid=221833

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> "Rich Raffenetti" <rich@raffenetti_takethisout.com> wrote on 01

>> aug 2007 in microsoft.public.windows.terminal_services:

>>

>> > This may be your problem.

>> >

>> > I learned from an earlier post that Terminal Servers do not

>> > complete their login until after one minute. If you logoff

>> > right after logging on, it will take a minute to logoff. If

>> > you wait one minute before logging off, the logoff will be

>> > immediate. Most people will never experience the slow logoff

>> > if this is the reason.

>> >

>> > I never learned why. :-(

>> >

>> > "slawrie" <slawrie@discussions.microsoft.com> wrote in

>> > message

>> > news:8FDBDD86-8C36-4435-BCC7-5C56B4C96121@microsoft.com...

>> >>I have a terminal server that is using local profiles and I

>> >>have installed

>> >> UPH Clean. Users are having extremely long logoff times.

>> >> Everything else on

>> >> the server runs extremely well. Any suggestions.

[Guest slawrie]

Re: Slow Logoff

 

I think I was on the latest version but I'll double check.

 

Thanks for the feedback.

 

Steve

 

"Vera Noest [MVP]" wrote:

> Check if you run the latest version of UPHClean.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?c2xhd3JpZQ==?= <slawrie@discussions.microsoft.com> wrote

> on 02 aug 2007 in microsoft.public.windows.terminal_services:

>

> > This is a windows 2003 enterprise server with dual quad

> > processors and 16GB memory. It is on SP2 and is current with

> > security and critical updates. The dialog box is "saving your

> > profile" Extremely equals coffee break (minutes) Users were

> > getting tired of waiting and disconnecting. I actually solved

> > the problem by removing the UPH Cleaner but I will investigate

> > later to determine what caused the problem.

> >

> > Thanks,

> >

> > Steve

> >

> >

> > "Vera Noest [MVP]" wrote:

> >

> >> Rich, here's why:

> >> 901196 - A remote session does not end immediately on a

> >> computer that is running Windows Server 2003 Service Pack 1

> >> http://support.microsoft.com/?kbid=901196

> >>

> >> But that is hardly Slawrie's problem.

> >> Slawrie, can you post which OS and SP your server is running?

> >> These kind of issues are often very different in W2K and 2003.

> >> Have you checked the EventLog on the server for any warnings or

> >> errors?

> >> Have you checked in Terminal Services Manager what is happening

> >> in the user sessions when they logoff? Which processes are

> >> running? What exactly do the users experience? Do they see the

> >> "Windows is saving your profile..." for an extremely long time,

> >> or another dialog box, or....?

> >> And how long is extremely? Seconds? Minutes? How many?

> >> Are users connecting with the full rdp client, or with the

> >> webclient?

> >>

> >> I would enable verbose logging of the user environment to see

> >> what is happening.

> >> 221833 - How to enable user environment debug logging in retail

> >> builds of Windows

> >> http://support.microsoft.com/?kbid=221833

> >>

> >> _________________________________________________________

> >> Vera Noest

> >> MCSE, CCEA, Microsoft MVP - Terminal Server

> >> TS troubleshooting: http://ts.veranoest.net

> >> ___ please respond in newsgroup, NOT by private email ___

> >>

> >> "Rich Raffenetti" <rich@raffenetti_takethisout.com> wrote on 01

> >> aug 2007 in microsoft.public.windows.terminal_services:

> >>

> >> > This may be your problem.

> >> >

> >> > I learned from an earlier post that Terminal Servers do not

> >> > complete their login until after one minute. If you logoff

> >> > right after logging on, it will take a minute to logoff. If

> >> > you wait one minute before logging off, the logoff will be

> >> > immediate. Most people will never experience the slow logoff

> >> > if this is the reason.

> >> >

> >> > I never learned why. :-(

> >> >

> >> > "slawrie" <slawrie@discussions.microsoft.com> wrote in

> >> > message

> >> > news:8FDBDD86-8C36-4435-BCC7-5C56B4C96121@microsoft.com...

> >> >>I have a terminal server that is using local profiles and I

> >> >>have installed

> >> >> UPH Clean. Users are having extremely long logoff times.

> >> >> Everything else on

> >> >> the server runs extremely well. Any suggestions.

>