Vanishing Mouse

[DSTM]

Hi Guys,the last 3 days at no given time,my mouse vanishes.Was just scrolling FPCH and Poof.Keyboard dead also.Have to hard shut off,reboot, all is well till the next time.Any clues Guys?Thanks. XP Home SP2. Was useing IE7 this time when it happened.If you have a solution,could you keep it simple please.

[Seth]

Hi Doug.

 

Are the mouse and keyboard usb or ps2?

[Guest Wolfeymole]

Has one of the cats laid on the cables Dougie?

[DSTM]

The keyboard and mouse are ps2. Microsoft Brand.3 days I have had it.Will check connections again.I noticed one cable (mouse) can be usb or ps2.Thanks.

Cats lie on me,keyboard anywhere, Wolfey.LOL.

Edited June 11, 2008 by DSTM

[Seth]

Are they wireless?

 

It's just strange that both would vanish if not.

[DSTM]

They are cable Seth.Would you suggest, I hook up the old keyboard and mouse and try?They were OK,just felt like a new one with the extra buttons.Volume email,etc. Thanks.

[Seth]

They are cable Seth.Would you suggest, I hook up the old keyboard and mouse and try?. Thanks

 

With the new information, yes, try the old ones.

[DSTM]

Will do, and thanks for your help,Guys.:)

[Goku]

Follow Seth's instructions Doug and if you still experience the problem, can you please check your system for any prank software installed. Might be someone's idea to think it would be funny. :)

 

-- Goku

[Seth]

Follow Seth's instructions Doug and if you still experience the problem, can you please check your system for any prank software installed. Might be someone's idea to think it would be funny. :)

 

-- Goku

 

I considered that as well Goku, but dismissed it as I know what Doug uses for internet security,

[DSTM]

One thing I did notice,is just prior to this each time,the pages were very unstable.Jumping up and down for some 5 sec before they settle.Dont know if this could be a pointer,or not.

Should I download and install IE8 BETA?Don't know if that would be a benefit,also.

[Goku]

One thing I did notice,is just prior to this each time,the pages were very unstable.Jumping up and down for some 5 sec before they settle.Dont know if this could be a pointer,or not.

Should I download and install IE8 BETA?Don't know if that would be a benefit,also.

A foolish question Doug but does this happen regularly or occasionally. I mean do you experience this problem frequently or does it show itself just out of the blues? Also, does the whole screen shakes for five seconds or just the browser window? Please reply as soon as possible. :)

 

-- Goku

[Seth]

No on IE8 for now.

 

See what happens with the other mouse and keyboard. I suspect that it's not a mouse and keyboard problem, but rather the whole computer is locking up.

[DSTM]

The PC locks up about once during every 16 hr day of surfing. I run scans daily,have good security,H/D is defragged. Will change Keyboard and mouse and test.Any further probs, I will take particular notice, how long I have the PC on before dramas,start.I will get back, and appreciate your expert help so quick.

 

EDIT.I will do a system restore and reinstall the progs I lose also.

Edited June 11, 2008 by DSTM

[Dalo Harkin]

Have you looked at the resources tab on the task manager - just to see if the CPU is throttling or the memory usage is higher than normal?

[Seth]

I bet it will still lock up with the old mouse and keyboard.

 

Doug,

 

You mentioned a couple of times that it occurs while you're on the net. So try an IE7 Reset:

 

 

1.Open Internet Explorer 7.

2.Click Tools, and then click Internet Options.

3.Click the Advanced tab.

4.Under Reset Internet Explorer Settings, click Reset.

[DSTM]

Thats done and restart,Seth. Processors are 29 and CPU is 2 to 5 %.Dalo.

Haven't done a system restore yet.

Would you check how this is set,and if I should check or uncheck any boxes? Thanks.

 

http://i26.tinypic.com/2h35st0.png

Edited June 11, 2008 by DSTM

[Seth]

Just below that list you'll see "Restore Advanced Settings". Click on that and the defaults for those settings will be applied.

[DSTM]

Thanks Seth.That screenshot was taken before I set to default settings.Have rebooted.

I will test and if prob persists,will get back.:)

[DSTM]

Hi Guys,Froze after 1hr 15 mins,again. However I did find an odd entry in start up,and was wondering if this could have any bearing.

My question is how did it get there?Just remove from startup?

Also what is the BDE Directory and how do I access it?Thanks

http://i28.tinypic.com/30s8214.png

[Goku]

Well, it does sound like an undesirable piece of software so why not remove it. Here is a brief description of what it is and what it does.

 

Zupdate.exe: A player for 'rich media' advertising. Similar to Onflow. It's other names are Brilliant Digital (company name), B3D Projector (application name). Apart from being downloadable from Brilliant's own legitimate-looking site, it is also stealth-installed by newer versions of KaZaA and other free applications.

 

It allows sites to use annoying advertising with 3D effects, sound, and so on. However, it does not add its own advertising to other sites. The Projector downloads new components and updates silently.

 

Code-signing seems to be used, to ensure only Brilliant Digital can write code to be executed by the software.

 

The Projector has 3D functions, which are always liable to cause problems with some graphics cards and driver versions.

 

Removal: You can use 'Add/Remove Programs' for 'B3d Projector'. And delete the directory 'BDE' inside your Windows directory, and the files 'bdeinstall.exe', 'bdeinsta2.dll', 'bdefdi.dll', 'bdedata2.dll', 'bdedownloader.dll', 'bdeverify.dll', 'bdesecureinstall.exe' and 'bdesecureinstall.cab' inside your System directory.

 

Try and see if that uninstalls the program or not. Good Luck. :)

 

-- Goky

[Seth]

To the best of my knowledge, the scanners should have caught that.

 

Doug are you updating SAS and MB before you run them, as well as doing full (complete) scans and not Quick scans?

[Seth]

Do you know how to do a memory test Doug?

 

Do you also know if you have more than one stick of memory installed?

[DSTM]

I have a fair idea where that came from.I was checking for Driver updates and downloaded Radarsync. Uninstalled that quickly.Will remove and thanks Goku.:)

[Seth]

The Projector has 3D functions, which are always liable to cause problems with some graphics cards and driver versions.

 

I'm betting either the above is the problem, or the memory.