Guest Ricky Posted August 1, 2007 Posted August 1, 2007 When logging on to the internet, sometimes a message will come up "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience" The same message will come up some times after I'm on the internet and it will close. This problem is intermittent. I down loaded and installed Internet Explorer 7 and it stll does it. Also, I down loaded and installed windows updates from Microsoft. My computer would not install Service Pack 3 (if that matters) I need help. Wife and kids are going to run me off.
Guest Newbie Coder Posted August 1, 2007 Posted August 1, 2007 Re: Internet Explorer shutdown Ricky, Best thing you can do is post this in the Internet Explorer newsgroup as you'll get a better response: microsoft.public.internetexplorer.general http://www.microsoft.com/windows/ie/dgbrowser/en-us/default.mspx?dg=microsoft.public.windows.inetexplorer.general -- Newbie Coder (It's just a name) "Ricky" <helpme@discussions.microsoft.com> wrote in message news:06AA44EA-B183-42AE-B2B2-0174D092A18E@microsoft.com... > When logging on to the internet, sometimes a message will come up "Internet > Explorer has encountered a problem and needs to close. We are sorry for the > inconvenience" The same message will come up some times after I'm on the > internet and it will close. This problem is intermittent. I down loaded and > installed Internet Explorer 7 and it stll does it. Also, I down loaded and > installed windows updates from Microsoft. My computer would not install > Service Pack 3 (if that matters) I need help. Wife and kids are going to > run me off.
Guest Detlev Dreyer Posted August 1, 2007 Posted August 1, 2007 Re: Internet Explorer shutdown "Ricky" <helpme@discussions.microsoft.com> wrote: > When logging on to the internet, sometimes a message will come up "Internet > Explorer has encountered a problem and needs to close. We are sorry for the > inconvenience" The same message will come up some times after I'm on the > internet and it will close. This problem is intermittent. ....and most likely caused by malware (spyware). > My computer would not install Service Pack 3 (if that matters) There is no official SP3. -- d-d
Guest Singapore Web Design Posted August 1, 2007 Posted August 1, 2007 Re: Internet Explorer shutdown Hello, If you are using IE6, try running it with add-ons disabled. Start Internet Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons. Disable all the add-ons and enable them one by one till the problem appears and you get the culprit. If you are using IE7, go to Start > Programs > Accessories > System Tools > Internet Explorer 7 (No Add-ons) to start without any add-ons. Close the browser and see whether the problem occurs again. If the problem does not occur again, start IE7, go to Tools > Manage Add-ons and disable all the add-ons and enable them one by one till the problem appears and you get the culprit. -- Singapore Web Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "Ricky" <helpme@discussions.microsoft.com> wrote in message news:06AA44EA-B183-42AE-B2B2-0174D092A18E@microsoft.com... > When logging on to the internet, sometimes a message will come up > "Internet > Explorer has encountered a problem and needs to close. We are sorry for > the > inconvenience" The same message will come up some times after I'm on the > internet and it will close. This problem is intermittent. I down loaded > and > installed Internet Explorer 7 and it stll does it. Also, I down loaded > and > installed windows updates from Microsoft. My computer would not install > Service Pack 3 (if that matters) I need help. Wife and kids are going to > run me off.
Guest Ricky Posted August 1, 2007 Posted August 1, 2007 Re: Internet Explorer shutdown Did as you suggested. Was already currently running without add-ons. Did not see an option to manage add-ons. "Singapore Web Design" wrote: > Hello, > > If you are using IE6, try running it with add-ons disabled. Start Internet > Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons. > Disable all the add-ons and enable them one by one till the problem appears > and you get the culprit. > > If you are using IE7, go to Start > Programs > Accessories > System Tools > > Internet Explorer 7 (No Add-ons) to start without any add-ons. Close the > browser and see whether the problem occurs again. > > If the problem does not occur again, start IE7, go to Tools > Manage Add-ons > and disable all the add-ons and enable them one by one till the problem > appears and you get the culprit. > > -- > Singapore Web Design > http://www.bootstrike.com/Webdesign/ > Singapore Web Hosting > http://www.bootstrike.com/WinXP/faq.html > Windows XP FAQ > > "Ricky" <helpme@discussions.microsoft.com> wrote in message > news:06AA44EA-B183-42AE-B2B2-0174D092A18E@microsoft.com... > > When logging on to the internet, sometimes a message will come up > > "Internet > > Explorer has encountered a problem and needs to close. We are sorry for > > the > > inconvenience" The same message will come up some times after I'm on the > > internet and it will close. This problem is intermittent. I down loaded > > and > > installed Internet Explorer 7 and it stll does it. Also, I down loaded > > and > > installed windows updates from Microsoft. My computer would not install > > Service Pack 3 (if that matters) I need help. Wife and kids are going to > > run me off. > > >
Guest Newbie Coder Posted August 1, 2007 Posted August 1, 2007 Re: Internet Explorer shutdown Singapore The OP stated they were using IE 7 in their original post -- Newbie Coder (It's just a name) "Singapore Web Design" <SingaporeWebDesign_ng2@bootstrike.com> wrote in message news:%23stT2DH1HHA.1208@TK2MSFTNGP03.phx.gbl... > Hello, > > If you are using IE6, try running it with add-ons disabled. Start Internet > Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons. > Disable all the add-ons and enable them one by one till the problem appears > and you get the culprit. > > If you are using IE7, go to Start > Programs > Accessories > System Tools > > Internet Explorer 7 (No Add-ons) to start without any add-ons. Close the > browser and see whether the problem occurs again. > > If the problem does not occur again, start IE7, go to Tools > Manage Add-ons > and disable all the add-ons and enable them one by one till the problem > appears and you get the culprit. > > -- > Singapore Web Design > http://www.bootstrike.com/Webdesign/ > Singapore Web Hosting > http://www.bootstrike.com/WinXP/faq.html > Windows XP FAQ > > "Ricky" <helpme@discussions.microsoft.com> wrote in message > news:06AA44EA-B183-42AE-B2B2-0174D092A18E@microsoft.com... > > When logging on to the internet, sometimes a message will come up > > "Internet > > Explorer has encountered a problem and needs to close. We are sorry for > > the > > inconvenience" The same message will come up some times after I'm on the > > internet and it will close. This problem is intermittent. I down loaded > > and > > installed Internet Explorer 7 and it stll does it. Also, I down loaded > > and > > installed windows updates from Microsoft. My computer would not install > > Service Pack 3 (if that matters) I need help. Wife and kids are going to > > run me off. > >
Guest Newbie Coder Posted August 1, 2007 Posted August 1, 2007 Re: Internet Explorer shutdown Singapore, Where is the Manage Add Ons in IE 6? Your answer is to do with IE 7 & I pulled you up on the same thing within the past week -- Newbie Coder (It's just a name) "Singapore Web Design" <SingaporeWebDesign_ng2@bootstrike.com> wrote in message news:%23stT2DH1HHA.1208@TK2MSFTNGP03.phx.gbl... > Hello, > > If you are using IE6, try running it with add-ons disabled. Start Internet > Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons. > Disable all the add-ons and enable them one by one till the problem appears > and you get the culprit. > > If you are using IE7, go to Start > Programs > Accessories > System Tools > > Internet Explorer 7 (No Add-ons) to start without any add-ons. Close the > browser and see whether the problem occurs again. > > If the problem does not occur again, start IE7, go to Tools > Manage Add-ons > and disable all the add-ons and enable them one by one till the problem > appears and you get the culprit. > > -- > Singapore Web Design > http://www.bootstrike.com/Webdesign/ > Singapore Web Hosting > http://www.bootstrike.com/WinXP/faq.html > Windows XP FAQ > > "Ricky" <helpme@discussions.microsoft.com> wrote in message > news:06AA44EA-B183-42AE-B2B2-0174D092A18E@microsoft.com... > > When logging on to the internet, sometimes a message will come up > > "Internet > > Explorer has encountered a problem and needs to close. We are sorry for > > the > > inconvenience" The same message will come up some times after I'm on the > > internet and it will close. This problem is intermittent. I down loaded > > and > > installed Internet Explorer 7 and it stll does it. Also, I down loaded > > and > > installed windows updates from Microsoft. My computer would not install > > Service Pack 3 (if that matters) I need help. Wife and kids are going to > > run me off. > >
Guest Ken Blake, MVP Posted August 1, 2007 Posted August 1, 2007 Re: Internet Explorer shutdown On Wed, 1 Aug 2007 11:08:02 -0700, Ricky <helpme@discussions.microsoft.com> wrote: > When logging on to the internet, sometimes a message will come up "Internet > Explorer has encountered a problem and needs to close. We are sorry for the > inconvenience" The same message will come up some times after I'm on the > internet and it will close. This problem is intermittent. I down loaded and > installed Internet Explorer 7 and it stll does it. Also, I down loaded and > installed windows updates from Microsoft. Have you checked for malware? The first thing to do is always to be absolutely sure you are really free of malware. Go to http://www.elephantboycomputers.com/page2.html#Removing_Malware and follow the steps there. > My computer would not install > Service Pack 3 (if that matters) There is no Service Pack 3. SP2 is the latest, and SP3 isn't expected until next year. -- Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
Guest Singapore Web Design Posted August 2, 2007 Posted August 2, 2007 Re: Internet Explorer shutdown Hello, It comes with Service Pack 2. http://i11.tinypic.com/4vdnnnq.jpg -- Singapore Web Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "Newbie Coder" <newbiecoder@spammeplease.com> wrote in message news:eI1BKnH1HHA.600@TK2MSFTNGP05.phx.gbl... > Singapore, > > Where is the Manage Add Ons in IE 6? Your answer is to do with IE 7 & I > pulled > you up on the same thing within the past week > > -- > Newbie Coder > (It's just a name) > > > > > "Singapore Web Design" <SingaporeWebDesign_ng2@bootstrike.com> wrote in > message > news:%23stT2DH1HHA.1208@TK2MSFTNGP03.phx.gbl... >> Hello, >> >> If you are using IE6, try running it with add-ons disabled. Start >> Internet >> Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons. >> Disable all the add-ons and enable them one by one till the problem >> appears >> and you get the culprit. >> >> If you are using IE7, go to Start > Programs > Accessories > System Tools >> > >> Internet Explorer 7 (No Add-ons) to start without any add-ons. Close the >> browser and see whether the problem occurs again. >> >> If the problem does not occur again, start IE7, go to Tools > Manage >> Add-ons >> and disable all the add-ons and enable them one by one till the problem >> appears and you get the culprit. >> >> -- >> Singapore Web Design >> http://www.bootstrike.com/Webdesign/ >> Singapore Web Hosting >> http://www.bootstrike.com/WinXP/faq.html >> Windows XP FAQ >> >> "Ricky" <helpme@discussions.microsoft.com> wrote in message >> news:06AA44EA-B183-42AE-B2B2-0174D092A18E@microsoft.com... >> > When logging on to the internet, sometimes a message will come up >> > "Internet >> > Explorer has encountered a problem and needs to close. We are sorry >> > for >> > the >> > inconvenience" The same message will come up some times after I'm on >> > the >> > internet and it will close. This problem is intermittent. I down >> > loaded >> > and >> > installed Internet Explorer 7 and it stll does it. Also, I down loaded >> > and >> > installed windows updates from Microsoft. My computer would not >> > install >> > Service Pack 3 (if that matters) I need help. Wife and kids are going >> > to >> > run me off. >> >> > >
Guest Ben Posted September 14, 2007 Posted September 14, 2007 RE: Internet Explorer shutdown FYI Are you using NAV or SAV? I just got the following from symantec chat line regarding this same issue that we are having on 6 machines. Our error various between both explorer and iexplorer must close. read this from our chat tech session at symantec: Hemantha(Fri Sep 14 00:42:16 EDT 2007)> yes, this is a problem that we have seen recently. There is a DLL file of Norton associated with the Internet Explorer settings, this causes the error and the Internet Explorer crashes and closes. Hemantha(Fri Sep 14 00:47:02 EDT 2007)> Yes, that problem can be resolved by 1 ,By disabling or Unchecking the Norton Product protection under the Miscellanous option 2,Closing all the Internet Explorer windows, 3, search for hidden files and folder for nppw.dll files and remove them, 4 , Run LiveUpdate and 5, Restart the computer the issue would be fixed. Best regards, Ben "Ricky" wrote: > When logging on to the internet, sometimes a message will come up "Internet > Explorer has encountered a problem and needs to close. We are sorry for the > inconvenience" The same message will come up some times after I'm on the > internet and it will close. This problem is intermittent. I down loaded and > installed Internet Explorer 7 and it stll does it. Also, I down loaded and > installed windows updates from Microsoft. My computer would not install > Service Pack 3 (if that matters) I need help. Wife and kids are going to > run me off.
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