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Help and support not running


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Guest Farhan
Posted

Help and support not running either in Start Menu or directly from forlder.

Clicking on it turns mouse in busy mode for a second or two then nothing

happens.

 

what is the problem?

 

Farhan

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Guest Doug Knox - [MS-MVP]
Posted

Re: Help and support not running

 

If you've run Toni Arts Easy Cleaner on your XP installation, and allowed it

to delete what it found in the registry, then your Help and Support will not

run. Easy Cleaner deletes the values of 2 necessary Registry keys. See my

web site, http://www.dougknox.com and go to the Windows XP section. Follow the

appropriate link for Fix Window XP Help. This small VB Script will repair

the damage done by Easy Cleaner. Note: other Registry cleaning programs

cause the same problem.

 

--

Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart

Display\Security

Win 95/98/Me/XP Tweaks and Fixes

http://www.dougknox.com

--------------------------------

Per user Group Policy Restrictions for XP Home and XP Pro

http://www.dougknox.com/xp/utils/xp_securityconsole.htm

--------------------------------

Please reply only to the newsgroup so all may benefit.

Unsolicited e-mail is not answered.

 

"Farhan" <Farhan@discussions.microsoft.com> wrote in message

news:8618B5B2-FBBB-4362-BBF8-46B0D0F27264@microsoft.com...

> Help and support not running either in Start Menu or directly from

> forlder.

> Clicking on it turns mouse in busy mode for a second or two then nothing

> happens.

>

> what is the problem?

>

> Farhan

>


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