Vista Boot Problem, PC Freezes During boot up.

[Swickle09]

Hey, This is my first post and i really hope you peeps can help me sort out my problem.

 

I will start from the beginning, Yesterday i left my PC running whilst at work, when i returned it had frozen, so i hit the reset button to reboot it.

 

My Pc loads up through the Bios as usual and then freezes when it gets to the Vista loading splash screen, i tried booting it up in safe mode and the last command it gets to before freezing is CRCDISK.SYS

 

I have tried rebooting it from my Vista install disk, and it goes through the motion of loading the files and then freezes at the splash screen again.

 

I am to be honest in turmoil over this, i run my own business and i run it from my pc, so i am kinda screwed, if any one can help to shed some light on this i will be forever gratefull.

 

Thanks

 

Pete

[maynardvdm]

Hi Pete

 

Welcome to Extreme Tech Support - Free PC Help.

 

Please be patient while we are looking at your problem. Some of the more advanced tech's will be online soon.

[Seth]

Hello Pete.

 

Keep tapping F8 as the computer starts to access the boot menu. From the menu, try "Last Known Good Configuration"

 

If that doesn't work, go back to that menu and choose Repair Your Computer>System Restore.

[Swickle09]

Hello Pete.

 

Keep tapping F8 as the computer starts to access the boot menu. From the menu, try "Last Known Good Configuration"

 

If that doesn't work, go back to that menu and choose Repair Your Computer>System Restore.

 

 

Hi Seth,

 

Thanks for yoyr reply,

 

Booting from "Last Known Good Configuration" has the same effect as above mentioned, pc just freezes on splash screen, and i dont see an option for "Repair Your Computer>System Restore". No matter what i try as soon as it hits the Vista loading splash screen, the thing freezes.

 

Thanks again.

 

Pete

[Dalo Harkin]

Have you installed any new hardware recently?

 

I have seen this on many occasions and its documented on the web - its NORMALLY down to bad drivers if you have installed hardware.

Edited June 16, 2008 by Dalo Harkin

[Seth]

I've researched the issue myself. It's very common, but no single solution.

 

Do you have a Vista DVD so we can try a Start Up Repair or System Restore.

 

Also, try disconnecting any third party devices such as a printer and see what happens.

[Swickle09]

Hey guys,

 

Thanks for all your replies so far, I had not added any new devices prior to boot up failure, i had been at work and left pc on for about 10 hours when i got home to find it frozen.

 

I have tried booting it up from my Vista install disk and all that happens is it says it loading windows files and then freezes on splash screen again.

 

It feels like it is loading so far and then just freezing/crashing, i have tried 2 different Vista disks, even tried XP just to try and get to the restore menu but it just does not happen.

 

I have tried hitting F8 on start up and have the advance boot menu but no option to restore or repair apart from directory services restore, have tried that, and yes it freezes.

 

The only devices concted at the moment are the monitor and keyboard.

 

I really appreciate your help so far, and if a solution is found through this forum i will make a donation to say thank you.

 

Thanks again guys

 

Pete

Edited June 16, 2008 by Swickle09

[Seth]

My mistake, I meant the Advanced Options from the Vista.

 

Just to be clear, you boot to the Vista DVD and it locks up before you get to any options? Does that occur with an XP cd as well?

 

If so, the computer has a hardware problem.

[Swickle09]

My mistake, I meant the Advanced Options from the Vista.

 

Just to be clear, you boot to the Vista DVD and it locks up before you get to any options? Does that occur with an XP cd as well?

 

If so, the computer has a hardware problem.

 

Hi Seth

 

Yes i have tried booting from the Vista DVD and XP and it starts to load up the files, when it gets to the "loading" screen with the little nightrider type bar at the bottom it freezes.

 

What type of hardware problem do you think it may be?

 

Thanks

 

Pete

[Seth]

More often than not, it will be the video card or the ram (memory), but honestly, it could be cuased by any physical component.

 

1) If you have a separate video card as well as one built into the motherboard, then plug the monitor into the motherboard video and try to fire it up.

 

2) If you have two sticks of ram, try to start the computer using one at a time.

 

3) Other than that, I would remove the hard drive, install it on another computer, go into it's Properties>Tools and run full hard drive error checking.

 

Start at the first and I'll elaborate if needed.

[Swickle09]

More often than not, it will be the video card or the ram (memory), but honestly, it could be cuased by any physical component.

 

1) If you have a separate video card as well as one built into the motherboard, then plug the monitor into the motherboard video and try to fire it up.

 

2) If you have two sticks of ram, try to start the computer using one at a time.

 

3) Other than that, I would remove the hard drive, install it on another computer, go into it's Properties>Tools and run full hard drive error checking.

Start at the first and I'll elaborate if needed.

 

 

 

Hi, Ok this is where i am at, i have tried each memory stick on own, nothing, have removed graphics card and connected monitor to Motherboard input, nothing, the only thing i have left to try is the Hard drive in another PC which i cannot do untill later, i guess if i have the same prob withit installed on another pc it is the hard drive then?

 

Thanks again

 

Pete

[Seth]

You're welcome.

 

You won't be trying to boot to the hard drive. It goes in as a secondary drive which you'll see in "My Computer". The computer you install it on will still be booting from it's own hard drive.

 

Once the hard drive error checking is complete, you pop it back in the original computer and hope it boots.

[Dalo Harkin]

Do you have anything in the PCI slots - WIfi adapters, sound card anything like that they are more likely to be the culprit.

do you know your way around the BIOS?

[Swickle09]

Do you have anything in the PCI slots - WIfi adapters, sound card anything like that they are more likely to be the culprit.

do you know your way around the BIOS?

 

Nothing is connected other than the graphics card which is not the culprit as i have tried without it, my sound card is built into the motherboard. I am familiar with the Bios yea, not an expert but confident with trying things out.

 

Thanks

[Swickle09]

You're welcome.

 

You won't be trying to boot to the hard drive. It goes in as a secondary drive which you'll see in "My Computer". The computer you install it on will still be booting from it's own hard drive.

 

Once the hard drive error checking is complete, you pop it back in the original computer and hope it boots.

 

 

Ok will try that, its a SATA hard drive, does this make any difference?

[Seth]

Yes. You'll need to install on a computer that supports Sata drives. Most built in the last couple of years will do so. Just plug in the power and the data connector on the second sata port.

[Swickle09]

Yes. You'll need to install on a computer that supports Sata drives. Most built in the last couple of years will do so. Just plug in the power and the data connector on the second sata port.

 

 

Thanks Seth, i will try it later and come back to you with the results, i am actually hoping it is a hard drive error, at the worst i lose my data and £50 on a new drive, better than forking out ££££'s on a new PC. Note to self for future, back up important files externally haha.

 

Thanks again.

[Seth]

If the problem is with the hard drive, then it's most likely a file error that the error checking will fix and you'll be able to get your data.

[Swickle09]

Hey guys,

 

Right this is todays update, I have been out today and managed to get a cheap Hard drive so i though i would stick it in, load up the operating system on it and then add the "corrupt" drive as a slave and run the file check/repair, HUH, seems like it is not a hard drive as i have the same problem, put in Windows XP disk, it starts to load the files and as soon as the "Setup is starting Windows" message appears at the bottom of the blue screen it freezes!!!

 

So, any ideas on what to do now, to recap, i have removed Graphics card and run monitor off the Motherboard graphics, nothing, i have removed all attached devices, nothing, i have tried one memory card at a time, nothing and now i have replaced the hard disk and still nothing.

 

Help!!!!

 

Thanks

 

Pete

[Dalo Harkin]

Can you please list the whole spec of the PC including

PSU wattage

CPU socket and speed

MOBO

GPU

[Dalo Harkin]

Have you made sure that you have set the first boot device to CDROM

And I would change the BOOT ORDER of the HDD's so that the new one is at the top of the list.

[Swickle09]

Can you please list the whole spec of the PC including

PSU wattage

CPU socket and speed

MOBO

GPU

 

Hi,

 

I am running a Conroe ASRock 1333-D667 mother board

Intel Core 2 Duo CPU E6650 @ 2.33GHz (64bit)

Duel 1 GB DDR2 Memory

 

I am unsure what the PSU wattage and GPU are?

 

Hope that helps?

 

Thanks

[Dalo Harkin]

seeing as though the MOBO is a 1333Mhz its fairly new - have you had to change anything in the BIOS or is it all running at stock speeds?

some motherboards automatically overclock the CPU and RAM

 

PSU is Powersupply - wanted to know if it was 400watt 600watt etc

GPU is Graphic Processing Unit/Graphics card Nvidea 8800GT for eg.

[Swickle09]

Have you made sure that you have set the first boot device to CDROM

And I would change the BOOT ORDER of the HDD's so that the new one is at the top of the list.

 

 

Yeah first boot device is CD rom, and i only have the new hard drive connected, in the master slot on motherboard, like i say it runs through the blue screened windows setup and then freezes when the setup is loading windows message appears.

[Swickle09]

seeing as though the MOBO is a 1333Mhz its fairly new - have you had to change anything in the BIOS or is it all running at stock speeds?

some motherboards automatically overclock the CPU and RAM

 

PSU is Powersupply - wanted to know if it was 400watt 600watt etc

GPU is Graphic Processing Unit/Graphics card Nvidea 8800GT for eg.

 

Ok the PSU is 450watt and the graphics card is ATI HD 2400 HYPER MEMORY 1GB PCI EXPRESS GRAPHICS CARD if i remember rightly

 

Thanks