Vista Boot Problem, PC Freezes During boot up.

[Swickle09]

What exactly does it say on that Vista disk you have Swickle?

 

 

The problem is not with the Vista Disk, PC was running fine up untill friday when it just froze, and i have not been able to boot it up since, i have tried 3 different copies of Vista so its not that, it seems to be something happening during start up.

 

When i try to boot up the original HDD in safe mode, its runs through the boot up files and freezes after it gets to CRCDISK.SYS

[Guest Wolfeymole]

You have 3 different copies of Vista?

 

Did you download these and burn them or what, it's just weird to see someone with three copies. :confused:

[Swickle09]

You have 3 different copies of Vista?

 

Did you download these and burn them or what, it's just weird to see someone with three copies. :confused:

 

 

I dont personally own 3 copies of vista no, i have tried 3 different original copies, one my own and 2 from friends, which concludes the problem is not the Vista DVD.

[Guest Wolfeymole]

I'm suggesting angles here Swickle and your adamant it's not, now can I ask again just exactly what it says on that Vista disk please.

[Swickle09]

Vista came pre installed, the disk says, exactly- Operating system, already installed on your computer, reinstallation DVD, Windows Vista Home Basic 32BIT DS/N DE-0TT848-41350-74C-1208 i guess the number is a serial number.

 

Hope that helps

[Guest Wolfeymole]

Have a read of this Swickle and get back to us if you encounter any install issues.

 

Windows Vista Home Basic - System Restore from CD or DVD

[Swickle09]

Have a read of this Swickle and get back to us if you encounter any install issues.

 

Windows Vista Home Basic - System Restore from CD or DVD

 

 

I get as far as Part 1 picture 3, when it gets to that screen it freezes.

[Guest Wolfeymole]

Is the disk scratched at all?

Have you tried a dvd cleaning disk in the drive to make sure no crap is on the lens?

The green bar just stops moving yes?

[Swickle09]

Is the disk scratched at all?

Have you tried a dvd cleaning disk in the drive to make sure no crap is on the lens?

The green bar just stops moving yes?

 

Yea the green bar stops, the DVD had not even been used/taken out of packet before this happened, and have tried another couple of genuine Vista disks and same everytime. \is it more likely to be some sort of hardware malfunction?

[Guest Wolfeymole]

Did these other vista disks get to exactly the same point when trying to install?

 

Sounds to me like the optical drive might be shot.

[Swickle09]

Did these other vista disks get to exactly the same point when trying to install?

 

Sounds to me like the optical drive might be shot.

 

 

Pretty much, but that would not explain the sudden freeze up originally when the PC was on but not being used, and all this happens if i just try to switch on PC too, i was wondering whether there may have been a power surge that has shorted/frazzled something, could it be a virus thats gotten into the bios/registry, could it be a currupt driver, which might explain why the pc loads so far then freezes?

[Guest Wolfeymole]

I'm just trying to eliminate things bit by bit Pete.

 

Is the optical drive sata or IDE, if IDE then could you obtain another and temp hook that up to see if you can install vista.

 

You could also unhook the hard drive altogether and boot up.

You would obviously see an error message along the lines of primary disk not found or Operating system not found etc.

[petef]

Everyone,

If I understand the problem correctly, it seems that the same problem

occurs on two different hard drives and also when a WinXP CD or a

Vista CD is used. Same problem occurs when using the onboard video

or the video card. Correct?

 

If all the above is correct then I suspect a hardware problem on

the motherboard. One of the onboard components could be failing

and causing the freezeup. My only suggestion at this point would be

to get into the BIOS and try disabling various onboard features

such as the ethernet port, or onboard sound or anything you see

that can be disabled while allowing the system to still boot up.

 

I'd even suggest trying a different keyboard or mouse or

switch from using PS2 ports to USB ports is that is applicable

here.

 

---pete---

Edited June 18, 2008 by petef

[Seth]

I agree Pete.

 

That's why in post # 8 I said:

 

Just to be clear, you boot to the Vista DVD and it locks up before you get to any options? Does that occur with an XP cd as well?

 

If so, the computer has a hardware problem.

 

Swickle has already addressed all the devices, ram, etc, so it has to be the cpu, or more likely the motherboard.

[petef]

Swickle has already addressed all the devices, ram, etc, so it has to be the cpu, or more likely the motherboard.

 

I googled... CRCDISK.SYS vista startup,

and found many people with a similar problem but unfortunately most

cases led to dead ends and no solution, so this it a particularly difficult

problem to resolve.

 

I found one case where reinstalling Vista was the solution but if I'm

understanding Swickle correctly, the system is freezing up in such a

manner that makes reinstalling Vista impossible. Corrrect?

 

---pete---

[Seth]

Yes. He has tried both a Vista DVD and an XP cd. On both, the system locks up at "Loading Files".

[Swickle09]

Everyone,

If I understand the problem correctly, it seems that the same problem

occurs on two different hard drives and also when a WinXP CD or a

Vista CD is used. Same problem occurs when using the onboard video

or the video card. Correct?

 

If all the above is correct then I suspect a hardware problem on

the motherboard. One of the onboard components could be failing

and causing the freezeup. My only suggestion at this point would be

to get into the BIOS and try disabling various onboard features

such as the ethernet port, or onboard sound or anything you see

that can be disabled while allowing the system to still boot up.

 

I'd even suggest trying a different keyboard or mouse or

switch from using PS2 ports to USB ports is that is applicable

here.

 

---pete---

 

 

Hi Pete,

 

Thanks for your reply, yeah you pretty much have it correct so far, the only thing i have not tried yet is disabling certain things from through the Bios, which i will try later.

 

As Seth says we have tried almost every thing, i have tried a USB keyboard and a PS2 keyboard, that is the only external device connected apart from the monitor.

I am totally unable to try a re install due to the freeze up occuring at the Windows loading splash screen.

 

Looks like a may have a major problem then? Great lol.

 

Again i just want to say a big thanks for evryone who has treid to help so far, just hope it can be solved.

 

Pete

[Dalo Harkin]

As this is a relatively new build - who built the PC?

can you take a pic of the inside of the PC and post it please.

[Swickle09]

As this is a relatively new build - who built the PC?

can you take a pic of the inside of the PC and post it please.

 

 

Hi, I cannot get a pic till later. will post when i do.

 

I have been reading a lot about this and as Pete says seems like a common issue without a common solve, it appears that Vista does not like SATA HDD's very much and could be the cause, but i have had my PC running for 7 months problem free.

[Dalo Harkin]

can you answer who built the pc?

 

I only have SATA HDD's and have had for over 5 years.

never had a problem with them and Vista not once.

[Swickle09]

can you answer who built the pc?

 

I only have SATA HDD's and have had for over 5 years.

never had a problem with them and Vista not once.

 

Online PC retailer called Millenium Computers

[Swickle09]

Hey guys,

 

I have a break through, it works, i have access to my files, not entirly sure what has solved it so this is what i have done and hopefully you guys can shed some light on what caused the prob and how to solve.

 

I went into BIOS and disabled the USB Controller (although i am sure that this is not the prob as disabled it yesterday), switch the graphics to the onboard graphics, but again, i dont think this was caused as did that yesteraday too, i disabled the sound card, changed settings for over clocking from auto to (second option, dont remember now), You know i think it was that, i remember yesterday someone suggesting the bios may have automatically changed this option.

 

Once vista loads i will take a look into what i did and enable each thing until i find the culprit.

 

Woooo Hoooo :)

[petef]

Once vista loads i will take a look into what i did and enable each thing until i find the culprit.

 

Woooo Hoooo :)

 

That's great news that you got it workiing again Swickle!

I'm think that eveyone here is anxiously waiting to hear

how you make out in determining exactly what was the

culprit. Feedback like that is GREATLY appreciated because

it helps the next person who comes along with a similar problem.

 

I consider it a valuable contribution when members report

back or summarize what finally fixed their particualr problem.

 

Looking forward to hearing from you.

 

---pete---

[Swickle09]

That's great news that you got it workiing again Swickle!

I'm think that eveyone here is anxiously waiting to hear

how you make out in determining exactly what was the

culprit. Feedback like that is GREATLY appreciated because

it helps the next person who comes along with a similar problem.

 

I consider it a valuable contribution when members report

back or summarize what finally fixed their particualr problem.

 

Looking forward to hearing from you.

 

---pete---

 

Hey guys,

 

well all fixed, sorted and running as it should without any lose of data.

 

After disabling everything i could in the Bios (sound card, graphics card, USB controller, LAN etc i enabled everything 1 by 1 untill i had done them all, and no problem, so, the only thing it could of been is within the CPU Configuration, Overclock mode was set as Auto but i changed it to CPU, PCIE Async and this really seems to have been the solve.

 

An experts opinion of what and why it happened would be good to conclude.

 

Thanks to evey one :D

[petef]

......so, the only thing it could of been is within the CPU Configuration, Overclock mode was set as Auto but i changed it to CPU, PCIE Async and this really seems to have been the solve.

 

If that solved it then my guess is that the CPU has degraded

somewhat causing it to malfunction at the original CPU settings.

I've seen this before where the computer will not startup past

the BOIS screen and by lowering the clock speed of the CPU

I could get it running again.

 

Remeber, the only difference between similar model CPU chips

that are rated at one speed over another is that the higher

speed chips passed more tests at the higher speeds, but

understand that they all came off of the same wafer in the

manufacturing process. Soooooooo, perhaps your CPU chip

was subjected to a power surge or excess heat which

degraded it just enough to no longer work at the original

CPU settings of the BOIS. Then when you changed things

in the BOIS you reduced the demand of the processor

and that enabled it to operate again.

 

---pete---