Guest Frank Martin Posted August 2, 2007 Posted August 2, 2007 I keep getting a popup message called:- ***** Media Center Receiver Service has encountered a problem and needs to close. We are sorry for the inconvenience. Error sig: szAppName : ehrecvr.exe szAppVer : 5.1.2715.3011 szModName : wmvdmoe.dll szModVer : 7.0.0.1917 offset : 00001d4f The files involved are: C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\ehrecvr.exe.mdmp C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\appcompat.txt *** I have tried deleting these two folders but they keep omming back. Please help, Frank
Guest Doug Knox - [MS-MVP] Posted August 3, 2007 Posted August 3, 2007 Re: Recurring popup message. From MVP Jason Tsang's blog: The version of wmvdmoe.dll (v7.0.0.1917) is old and will cause the ehrecvr.exe to crash. You need to get an updated version of the dll and replace it. Here's a link to a newer version (v8.0.0.44778) http://www.dlldump.com/download-dll-files_new.php/dllfiles/W/wmvdmoe.dll/8.00.00.44778/download.html Note that this file is hosted on a non-Mircosoft site, and I normally wouldn't advocate downloading Microsoft files from a non-Microsoft source, but I don't know where else to get an updated version of this file. Others have reported that this will fix this particular issue, so hopefully it works for you too. -- Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security Win 95/98/Me/XP Tweaks and Fixes http://www.dougknox.com -------------------------------- Per user Group Policy Restrictions for XP Home and XP Pro http://www.dougknox.com/xp/utils/xp_securityconsole.htm -------------------------------- Please reply only to the newsgroup so all may benefit. Unsolicited e-mail is not answered. "Frank Martin" <fm@general.com.au> wrote in message news:%23HCandV1HHA.5884@TK2MSFTNGP02.phx.gbl... >I keep getting a popup message called:- > ***** > > Media Center Receiver Service has encountered a problem and needs to > close. We are sorry for the inconvenience. > > Error sig: > > szAppName : ehrecvr.exe szAppVer : 5.1.2715.3011 szModName : wmvdmoe.dll > > szModVer : 7.0.0.1917 offset : 00001d4f > > The files involved are: > > C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\ehrecvr.exe.mdmp > > C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\appcompat.txt > > *** > > > > I have tried deleting these two folders but they keep omming back. > > Please help, Frank > >
Guest Frank Martin Posted August 3, 2007 Posted August 3, 2007 Re: Recurring popup message. Thank you, I found the location of the file "ehrecvr.exe" (the one in the error message) which I renamed, and a couple of others too, and this made the problem go away. This problem might have occured yesterday when I downloaded the latest software for the "Compro DTV" TV program which has been working very well for about 2 years. I found the file "ehrecvr.exe" in the "Windows/eHome" directory, and there were some files in the "Windows/pchealth" directory too. In hope I have done the right thing? Regards. "Doug Knox - [MS-MVP]" <dknoxNO@Spammvps.org> wrote in message news:2E522C7B-4875-4D68-B57E-0BF9B1D93B07@microsoft.com... > From MVP Jason Tsang's blog: > > The version of wmvdmoe.dll (v7.0.0.1917) is > old and will cause the ehrecvr.exe to > crash. > > You need to get an updated version of the > dll and replace it. Here's a link to a > newer version (v8.0.0.44778) > > http://www.dlldump.com/download-dll-files_new.php/dllfiles/W/wmvdmoe.dll/8.00.00.44778/download.html > > Note that this file is hosted on a > non-Mircosoft site, and I normally wouldn't > advocate downloading Microsoft files from a > non-Microsoft source, but I don't know > where else to get an updated version of > this file. > > Others have reported that this will fix > this particular issue, so hopefully it > works for you too. > > > -- > Doug Knox, MS-MVP Windows Media > Center\Windows Powered Smart > Display\Security > Win 95/98/Me/XP Tweaks and Fixes > http://www.dougknox.com > -------------------------------- > Per user Group Policy Restrictions for XP > Home and XP Pro > http://www.dougknox.com/xp/utils/xp_securityconsole.htm > -------------------------------- > Please reply only to the newsgroup so all > may benefit. > Unsolicited e-mail is not answered. > > "Frank Martin" <fm@general.com.au> wrote in > message > news:%23HCandV1HHA.5884@TK2MSFTNGP02.phx.gbl... >>I keep getting a popup message called:- >> ***** >> >> Media Center Receiver Service has >> encountered a problem and needs to close. >> We are sorry for the inconvenience. >> >> Error sig: >> >> szAppName : ehrecvr.exe szAppVer : >> 5.1.2715.3011 szModName : wmvdmoe.dll >> >> szModVer : 7.0.0.1917 offset : 00001d4f >> >> The files involved are: >> >> C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\ehrecvr.exe.mdmp >> >> C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\appcompat.txt >> >> *** >> >> >> >> I have tried deleting these two folders >> but they keep omming back. >> >> Please help, Frank >> >> >
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