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BSOD stop error 000000c5 pls help


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Posted

Hi Everyone,

 

While i was online tonight i got BSOD with error code 000000c5 this is the

first time it happened to me.I would very much appreciate if someone could

tell me what might have caused this error and what to do.

 

I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of RAM

 

The error description is

 

Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

00000001, parameter4 805395e5

Guest Jon Scott
Posted

Re: BSOD stop error 000000c5 pls help

 

"Pool" wrote...

> While i was online tonight i got BSOD with error code 000000c5 this is the

> first time it happened to me.I would very much appreciate if someone could

> tell me what might have caused this error and what to do.

>

> I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of

> RAM

>

> The error description is

>

> Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

> 00000001, parameter4 805395e5

 

 

According to this page:

http://aumha.org/a/stop.htm

 

An attempt occurred to touch invalid memory at a process IRQL that is too

high. This is almost always caused by drivers that have corrupted the system

pool. If you've recently installed any new software, check to see if it's

properly installed; and check for updated drivers on the manufacturer's web

site.

 

Did you install anything recently?

 

Jon.

Posted

Re: BSOD stop error 000000c5 pls help

 

Hi Jon

Thank you for your message.I didn't install anything lately except for

updating firefox.I was using yahoo messenger when that error happened.Yahoo

messenger is hanging up on me these days so i don't know if it was the

cause.Any ideas?.

 

"Jon Scott" wrote:

> "Pool" wrote...

> > While i was online tonight i got BSOD with error code 000000c5 this is the

> > first time it happened to me.I would very much appreciate if someone could

> > tell me what might have caused this error and what to do.

> >

> > I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of

> > RAM

> >

> > The error description is

> >

> > Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

> > 00000001, parameter4 805395e5

>

>

> According to this page:

> http://aumha.org/a/stop.htm

>

> An attempt occurred to touch invalid memory at a process IRQL that is too

> high. This is almost always caused by drivers that have corrupted the system

> pool. If you've recently installed any new software, check to see if it's

> properly installed; and check for updated drivers on the manufacturer's web

> site.

>

> Did you install anything recently?

>

> Jon.

>

>

>

Posted

RE: BSOD stop error 000000c5 pls help

 

 

 

"Pool" wrote:

> Hi Everyone,

>

> While i was online tonight i got BSOD with error code 000000c5 this is the

> first time it happened to me.I would very much appreciate if someone could

> tell me what might have caused this error and what to do.

>

> I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of RAM

>

> The error description is

>

> Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

> 00000001, parameter4 805395e5

 

Hi Pool,

It is likely a bad driver for either your Sound card or DVD?.

Have a look in the event viewer for error messages(X) and post them back in

your next post.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/kb/308427/en-us

Do you have a SoundBlaster sound card installed on your system?.

 

http://search.microsoft.com/results.aspx?q=error+000000c5&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99

HTH.

nass

-------

http://www.nasstec.co.uk

Guest Ron Martell
Posted

Re: BSOD stop error 000000c5 pls help

 

Pool <Pool@discussions.microsoft.com> wrote:

>Hi Everyone,

>

> While i was online tonight i got BSOD with error code 000000c5 this is the

>first time it happened to me.I would very much appreciate if someone could

>tell me what might have caused this error and what to do.

>

>I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of RAM

>

> The error description is

>

>Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

>00000001, parameter4 805395e5

 

 

STOP 0x000000C5: DRIVER_CORRUPTED_EXPOOL

 

Jon Scott has given you the basic information from Microsoft

describing this error.

 

With this error code the parameter4 values is the memory address

(0x805395e5) where the error originated.

 

If this is a one-shot occurrence then my advice would be to ignore it.

But if it, or a similar error, happens again then you need to do some

investigating to identify the culprit and fix the problem.

 

http://msdn2.microsoft.com/en-us/library/ms796183.aspx has some

detailed information about this.

 

Good luck

 

Ron Martell Duncan B.C. Canada

--

Microsoft MVP (1997 - 2008)

On-Line Help Computer Service

http://onlinehelp.bc.ca

 

"Anyone who thinks that they are too small to make a difference

has never been in bed with a mosquito."

Posted

RE: BSOD stop error 000000c5 pls help

 

Hi Nass and Ron

 

Thank you for replying back to my message.I'm sorry i couldn't write sooner

i was busy at work.I checked the event viewer and here is the error

details.When that error occurred i was using yahoo messenger and msn

messenger for the web i was wondering if it was the reason for that error to

happen or it has no relation.

 

Here is the Error details

 

Source: System Error

Category: {102}

Type: Error

Event ID: 1003

 

Description: Error code 000000c5, parameter1 00000027, parameter2 00000002,

parameter3 00000001, parameter4 805395e5

 

0000: 53 79 73 74 65 6d 20 45

0008: 72 72 6f 72 20 20 45 72

0010: 72 6f 72 20 63 6f 64 65

0018: 20 30 30 30 30 30 30 63

0020: 35 20 20 50 61 72 61 6d

0028: 65 74 65 72 73 20 30 30

0030: 30 30 30 30 32 37 2c 20

0038: 30 30 30 30 30 30 30 32

0040: 2c 20 30 30 30 30 30 30

0048: 30 31 2c 20 38 30 35 33

0050: 39 35 65 35

 

Thank you again for your help.

 

"nass" wrote:

>

>

> "Pool" wrote:

>

> > Hi Everyone,

> >

> > While i was online tonight i got BSOD with error code 000000c5 this is the

> > first time it happened to me.I would very much appreciate if someone could

> > tell me what might have caused this error and what to do.

> >

> > I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of RAM

> >

> > The error description is

> >

> > Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

> > 00000001, parameter4 805395e5

>

> Hi Pool,

> It is likely a bad driver for either your Sound card or DVD?.

> Have a look in the event viewer for error messages(X) and post them back in

> your next post.

> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> http://support.microsoft.com/kb/308427/en-us

> Do you have a SoundBlaster sound card installed on your system?.

>

> http://search.microsoft.com/results.aspx?q=error+000000c5&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99

> HTH.

> nass

> -------

> http://www.nasstec.co.uk

>

>

Posted

RE: BSOD stop error 000000c5 pls help

 

Hi Pool, still no more info to work with did you checked the Device Manager

for the Sound Card and other Devices may malfunctioning or conflicting?.

Again system Restore to an earlier date when things were working Okay, try

this first.

Perform these cleaning steps and see if any improvement and elimination of

the error message:

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Taps:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

2... You need to be sure your system is clean from malware and Viruses by

scanning for them

Scan for malware from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

http://www.lavasoft.com/products/ad-aware_se_personal.php

http://www.safer-networking.org ; for Spybot S&D

 

=How to perform a clean boot procedure to prevent background programs from

interfering with a game or a program that you currently use

http://support.microsoft.com/kb/331796

 

 

3... You may have a bad RAM try to test your RAM by running Memtest by

downloading this tool and unzip it and make a floppy or CD/DVD and run it on

Reboot.

http://www.memtest86.com/

You may need to reposition/reset the RAM sticks in their slots.

HTH.

Let us know.

Regards,

nass

----------

http://www.nasstec.co.uk

"pool" wrote:

> Hi Nass and Ron

>

> Thank you for replying back to my message.I'm sorry i couldn't write sooner

> i was busy at work.I checked the event viewer and here is the error

> details.When that error occurred i was using yahoo messenger and msn

> messenger for the web i was wondering if it was the reason for that error to

> happen or it has no relation.

>

> Here is the Error details

>

> Source: System Error

> Category: {102}

> Type: Error

> Event ID: 1003

>

> Description: Error code 000000c5, parameter1 00000027, parameter2 00000002,

> parameter3 00000001, parameter4 805395e5

>

> 0000: 53 79 73 74 65 6d 20 45

> 0008: 72 72 6f 72 20 20 45 72

> 0010: 72 6f 72 20 63 6f 64 65

> 0018: 20 30 30 30 30 30 30 63

> 0020: 35 20 20 50 61 72 61 6d

> 0028: 65 74 65 72 73 20 30 30

> 0030: 30 30 30 30 32 37 2c 20

> 0038: 30 30 30 30 30 30 30 32

> 0040: 2c 20 30 30 30 30 30 30

> 0048: 30 31 2c 20 38 30 35 33

> 0050: 39 35 65 35

>

> Thank you again for your help.

>

> "nass" wrote:

>

> >

> >

> > "Pool" wrote:

> >

> > > Hi Everyone,

> > >

> > > While i was online tonight i got BSOD with error code 000000c5 this is the

> > > first time it happened to me.I would very much appreciate if someone could

> > > tell me what might have caused this error and what to do.

> > >

> > > I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of RAM

> > >

> > > The error description is

> > >

> > > Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

> > > 00000001, parameter4 805395e5

> >

> > Hi Pool,

> > It is likely a bad driver for either your Sound card or DVD?.

> > Have a look in the event viewer for error messages(X) and post them back in

> > your next post.

> > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> > http://support.microsoft.com/kb/308427/en-us

> > Do you have a SoundBlaster sound card installed on your system?.

> >

> > http://search.microsoft.com/results.aspx?q=error+000000c5&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99

> > HTH.

> > nass

> > -------

> > http://www.nasstec.co.uk

> >

> >

Posted

RE: BSOD stop error 000000c5 pls help

 

Hi Nass

 

Thank you for replying back.I checked the Device Manager as you told me and

no devices seem to be malfunctioning or conflicting.I already ran a full scan

to the computer and no viruses or spyware were found.I'll do as you told me

about cleaning up cache.I use firefox latest version I'll keep you informed

if sth happened.Thank you again.

 

"nass" wrote:

> Hi Pool, still no more info to work with did you checked the Device Manager

> for the Sound Card and other Devices may malfunctioning or conflicting?.

> Again system Restore to an earlier date when things were working Okay, try

> this first.

> Perform these cleaning steps and see if any improvement and elimination of

> the error message:

> 1... First, try to clean up your caches, Internet files and delete cookies

> by doing this:

> Click Start >> Control Panel >> Double click Network and Internet

> Connections >> Double click Internet Options.

> On the IE properties windows you will see these Taps:

> General | Security | Privacy | Content | Connections | Programs |

> Advanced

> Under General Tab clear your History, Internet Files and Cookies.

> Then click on Advanced tab and scroll down to under the Browsing Option:

> [&] Browsing

> [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

> Then click on Programs Tab and click Manage Add-Ons and Disable all non

> Verified Add-Ons (You should Renable them later one-by-one and see the

> culprit and update it or remove it.

> How to manage Add-Ons:

> http://support.microsoft.com/kb/883256

>

> 2... You need to be sure your system is clean from malware and Viruses by

> scanning for them

> Scan for malware from here:

> http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

> http://onecare.live.com/standard/en-gb/default.htm

> http://www.lavasoft.com/products/ad-aware_se_personal.php

> http://www.safer-networking.org ; for Spybot S&D

>

> =How to perform a clean boot procedure to prevent background programs from

> interfering with a game or a program that you currently use

> http://support.microsoft.com/kb/331796

>

>

> 3... You may have a bad RAM try to test your RAM by running Memtest by

> downloading this tool and unzip it and make a floppy or CD/DVD and run it on

> Reboot.

> http://www.memtest86.com/

> You may need to reposition/reset the RAM sticks in their slots.

> HTH.

> Let us know.

> Regards,

> nass

> ----------

> http://www.nasstec.co.uk

> "pool" wrote:

>

> > Hi Nass and Ron

> >

> > Thank you for replying back to my message.I'm sorry i couldn't write sooner

> > i was busy at work.I checked the event viewer and here is the error

> > details.When that error occurred i was using yahoo messenger and msn

> > messenger for the web i was wondering if it was the reason for that error to

> > happen or it has no relation.

> >

> > Here is the Error details

> >

> > Source: System Error

> > Category: {102}

> > Type: Error

> > Event ID: 1003

> >

> > Description: Error code 000000c5, parameter1 00000027, parameter2 00000002,

> > parameter3 00000001, parameter4 805395e5

> >

> > 0000: 53 79 73 74 65 6d 20 45

> > 0008: 72 72 6f 72 20 20 45 72

> > 0010: 72 6f 72 20 63 6f 64 65

> > 0018: 20 30 30 30 30 30 30 63

> > 0020: 35 20 20 50 61 72 61 6d

> > 0028: 65 74 65 72 73 20 30 30

> > 0030: 30 30 30 30 32 37 2c 20

> > 0038: 30 30 30 30 30 30 30 32

> > 0040: 2c 20 30 30 30 30 30 30

> > 0048: 30 31 2c 20 38 30 35 33

> > 0050: 39 35 65 35

> >

> > Thank you again for your help.

> >

> > "nass" wrote:

> >

> > >

> > >

> > > "Pool" wrote:

> > >

> > > > Hi Everyone,

> > > >

> > > > While i was online tonight i got BSOD with error code 000000c5 this is the

> > > > first time it happened to me.I would very much appreciate if someone could

> > > > tell me what might have caused this error and what to do.

> > > >

> > > > I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of RAM

> > > >

> > > > The error description is

> > > >

> > > > Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3

> > > > 00000001, parameter4 805395e5

> > >

> > > Hi Pool,

> > > It is likely a bad driver for either your Sound card or DVD?.

> > > Have a look in the event viewer for error messages(X) and post them back in

> > > your next post.

> > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> > > http://support.microsoft.com/kb/308427/en-us

> > > Do you have a SoundBlaster sound card installed on your system?.

> > >

> > > http://search.microsoft.com/results.aspx?q=error+000000c5&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99

> > > HTH.

> > > nass

> > > -------

> > > http://www.nasstec.co.uk

> > >

> > >

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