Guest kvg.ktk@gmail.com Posted August 3, 2007 Posted August 3, 2007 I frequently face the problem of file "mmulj.exe and mmulj.dll", these file is appear on screen due to anti-virus software, the massage is " Quarantine is fail, cleaning is fail" if problem is still present please send a report to microsoft, when I click don't send, the massage appear again and again, and I could unable to do work. please told me a solution, how can stop this massage form reappear. I use the Avast Anti-virus updated.
Guest PA Bear Posted August 3, 2007 Posted August 3, 2007 Re: mmulj.exe Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v1.99.1 (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert analysis, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org kvg.ktk@gmail.com wrote: > I frequently face the problem of file "mmulj.exe and mmulj.dll", these > file is appear on screen due to anti-virus software, the massage is " > Quarantine is fail, cleaning is fail" if problem is still present > please send a report to microsoft, when I click don't send, the > massage appear again and again, and I could unable to do work. please > told me a solution, how can stop this massage form reappear. I use the > Avast Anti-virus updated.
Guest Patrick Keenan Posted August 3, 2007 Posted August 3, 2007 Re: mmulj.exe <kvg.ktk@gmail.com> wrote in message news:1186160679.216193.28590@i38g2000prf.googlegroups.com... >I frequently face the problem of file "mmulj.exe and mmulj.dll", these > file is appear on screen due to anti-virus software, the massage is " > Quarantine is fail, cleaning is fail" if problem is still present > please send a report to microsoft, when I click don't send, the > massage appear again and again, and I could unable to do work. please > told me a solution, how can stop this massage form reappear. I use the > Avast Anti-virus updated. Your system is infected and your A/V software isn't quite doing the job. Those two files are almost certainly malware. Since you know the names of these files, try booting in Safe Mode, locating those files, and renaming them (say, to mmulj.bad and mmuljdll.bad) so that they can't reload and can then be dealt with by the A/V software. HTH -pk
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