Print Management Email Notification Problem 2003 Server SP2

[Guest JH]

Hello,

I am trying to troubleshoot why from my new server I cannot get any email

notifications I have setup for Custom Filters under R2's Print Management.

When I go to the filter and select Test, I never receive the email. This

server is part of the domain and all preferences are ccorrect. I installed

the Print Management on my desktop and have it running in MMC. If I setup a

custom fiter within it and select Test, the email comes through fine. I

thought maybe that the server had to have a mapi profile installed so I did

that but no luck still.

Any advice would be appreciated,

Thanks

[Guest Richard]

RE: Print Management Email Notification Problem 2003 Server SP2

 

I'm also experiecing the same exact problem. Print Management on the server

won't send notifications, but there is no problem sending them via XP. No

error logs are popping up and our Exchange server isn't reporting anything

strange. The only thought I had was that McAfee VirusScan Enterprise was

blocking it (which it was at first), but I've added "mmc.exe" to the

exclusions list. Other services on the same server have no trouble sending

alerts via SMTP.

 

I would love to find a solution for this.

 

Richard

 

"JH" wrote:

> Hello,

> I am trying to troubleshoot why from my new server I cannot get any email

> notifications I have setup for Custom Filters under R2's Print Management.

> When I go to the filter and select Test, I never receive the email. This

> server is part of the domain and all preferences are ccorrect. I installed

> the Print Management on my desktop and have it running in MMC. If I setup a

> custom fiter within it and select Test, the email comes through fine. I

> thought maybe that the server had to have a mapi profile installed so I did

> that but no luck still.

> Any advice would be appreciated,

> Thanks