W2k TS & XP Rdp

[Guest Kenact]

I have a windows 2000 Terminal Server in a WinNT4 domain. Licensing is

running on the TS.

 

I am establishing a VPN connection from my laptop (not a domain member) to

the network using a SonicWALL TZ-170 and the SW Global VPN client.

 

I can connect to another W2K server running in Remote Admin mode, but I

can't connect to the TS running in Application Mode. All I get in the Event

Log is a 1004 "The terminal server cannot issue a client license." event.

 

Once logged on to the server running Remote Admin mode, I can log on to the

Application Server.

 

Any clues?

 

Thx,

Ken

[Guest Vera Noest [MVP]]

Re: W2k TS & XP Rdp

 

There might be a black hole router between your client and the TS,

which blocks packets above a certain size. This prevents the

transfer of the permanent TS CAL to the client (on first

connection, the client gets a temporary license, on second

connection, it gets a permanent license).

 

If this is the problem, you have to change the MTU size. Check the

Terminal Services FAQ, there are 2 items about this under

"Connectivity"

 

http://www.microsoft.com/windowsserver2003/community/centers/termin

al/terminal_faq.asp

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote on

03 aug 2007 in microsoft.public.windows.terminal_services:

> I have a windows 2000 Terminal Server in a WinNT4 domain.

> Licensing is running on the TS.

>

> I am establishing a VPN connection from my laptop (not a domain

> member) to the network using a SonicWALL TZ-170 and the SW

> Global VPN client.

>

> I can connect to another W2K server running in Remote Admin

> mode, but I can't connect to the TS running in Application Mode.

> All I get in the Event Log is a 1004 "The terminal server

> cannot issue a client license." event.

>

> Once logged on to the server running Remote Admin mode, I can

> log on to the Application Server.

>

> Any clues?

>

> Thx,

> Ken

[Guest Kenact]

Re: W2k TS & XP Rdp

 

Thanks, but Been there Done that.

 

I can get to a Remote Admin TS but not the App Mode TS.

 

"Vera Noest [MVP]" wrote:

> There might be a black hole router between your client and the TS,

> which blocks packets above a certain size. This prevents the

> transfer of the permanent TS CAL to the client (on first

> connection, the client gets a temporary license, on second

> connection, it gets a permanent license).

>

> If this is the problem, you have to change the MTU size. Check the

> Terminal Services FAQ, there are 2 items about this under

> "Connectivity"

>

> http://www.microsoft.com/windowsserver2003/community/centers/termin

> al/terminal_faq.asp

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote on

> 03 aug 2007 in microsoft.public.windows.terminal_services:

>

> > I have a windows 2000 Terminal Server in a WinNT4 domain.

> > Licensing is running on the TS.

> >

> > I am establishing a VPN connection from my laptop (not a domain

> > member) to the network using a SonicWALL TZ-170 and the SW

> > Global VPN client.

> >

> > I can connect to another W2K server running in Remote Admin

> > mode, but I can't connect to the TS running in Application Mode.

> > All I get in the Event Log is a 1004 "The terminal server

> > cannot issue a client license." event.

> >

> > Once logged on to the server running Remote Admin mode, I can

> > log on to the Application Server.

> >

> > Any clues?

> >

> > Thx,

> > Ken

>

[Guest Vera Noest [MVP]]

Re: W2k TS & XP Rdp

 

If there's anything else that you've already excluded, it would be

nice if you would mention that in your post.

 

What OS is your laptop running?

If it's not entitled to a free TS CAL from the TS Licensing Server

(the "Existing Windows 2000 TS CALs"), then you would need a

purchased TS CAL. This would apply to W2K Home, XP Home, unix,

Macintosh.

Do you have Administrative rights on your laptop? You need to be

able to write to the registry key which stores the license locally.

If you're running Vista, you need to start the rdp client with "Run

as Administrator".

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote on

04 aug 2007 in microsoft.public.windows.terminal_services:

> Thanks, but Been there Done that.

>

> I can get to a Remote Admin TS but not the App Mode TS.

>

> "Vera Noest [MVP]" wrote:

>

>> There might be a black hole router between your client and the

>> TS, which blocks packets above a certain size. This prevents

>> the transfer of the permanent TS CAL to the client (on first

>> connection, the client gets a temporary license, on second

>> connection, it gets a permanent license).

>>

>> If this is the problem, you have to change the MTU size. Check

>> the Terminal Services FAQ, there are 2 items about this under

>> "Connectivity"

>>

>> http://www.microsoft.com/windowsserver2003/community/centers/ter

>> min al/terminal_faq.asp

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote

>> on 03 aug 2007 in microsoft.public.windows.terminal_services:

>>

>> > I have a windows 2000 Terminal Server in a WinNT4 domain.

>> > Licensing is running on the TS.

>> >

>> > I am establishing a VPN connection from my laptop (not a

>> > domain member) to the network using a SonicWALL TZ-170 and

>> > the SW Global VPN client.

>> >

>> > I can connect to another W2K server running in Remote Admin

>> > mode, but I can't connect to the TS running in Application

>> > Mode.

>> > All I get in the Event Log is a 1004 "The terminal server

>> > cannot issue a client license." event.

>> >

>> > Once logged on to the server running Remote Admin mode, I can

>> > log on to the Application Server.

>> >

>> > Any clues?

>> >

>> > Thx,

>> > Ken

[Guest Kenact]

Re: W2k TS & XP Rdp

 

There are two laptops having this problem. Mine, which is XP Pro, and yes, I

am a local admin on my laptop. With my laptop I can logon to the server if

I'm on the LAN, but not when I connect through the VPN. As I said, I can

connect to another W2K Server that's configured for Remote Admin mode.

 

The other is an XP Home laptop. I'm not aware of the "purchase TS Cal"

issue for XP Home. This same XP Home laptop will connect to an XP Pro

desktop using the same client. Why would that be different for a W2K server

which has permanent unlimited licenses?

 

Thanks,

Ken

 

"Vera Noest [MVP]" wrote:

> If there's anything else that you've already excluded, it would be

> nice if you would mention that in your post.

>

> What OS is your laptop running?

> If it's not entitled to a free TS CAL from the TS Licensing Server

> (the "Existing Windows 2000 TS CALs"), then you would need a

> purchased TS CAL. This would apply to W2K Home, XP Home, unix,

> Macintosh.

> Do you have Administrative rights on your laptop? You need to be

> able to write to the registry key which stores the license locally.

> If you're running Vista, you need to start the rdp client with "Run

> as Administrator".

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote on

> 04 aug 2007 in microsoft.public.windows.terminal_services:

>

> > Thanks, but Been there Done that.

> >

> > I can get to a Remote Admin TS but not the App Mode TS.

> >

> > "Vera Noest [MVP]" wrote:

> >

> >> There might be a black hole router between your client and the

> >> TS, which blocks packets above a certain size. This prevents

> >> the transfer of the permanent TS CAL to the client (on first

> >> connection, the client gets a temporary license, on second

> >> connection, it gets a permanent license).

> >>

> >> If this is the problem, you have to change the MTU size. Check

> >> the Terminal Services FAQ, there are 2 items about this under

> >> "Connectivity"

> >>

> >> http://www.microsoft.com/windowsserver2003/community/centers/ter

> >> min al/terminal_faq.asp

> >>

> >> _________________________________________________________

> >> Vera Noest

> >> MCSE, CCEA, Microsoft MVP - Terminal Server

> >> TS troubleshooting: http://ts.veranoest.net

> >> ___ please respond in newsgroup, NOT by private email ___

> >>

> >> =?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote

> >> on 03 aug 2007 in microsoft.public.windows.terminal_services:

> >>

> >> > I have a windows 2000 Terminal Server in a WinNT4 domain.

> >> > Licensing is running on the TS.

> >> >

> >> > I am establishing a VPN connection from my laptop (not a

> >> > domain member) to the network using a SonicWALL TZ-170 and

> >> > the SW Global VPN client.

> >> >

> >> > I can connect to another W2K server running in Remote Admin

> >> > mode, but I can't connect to the TS running in Application

> >> > Mode.

> >> > All I get in the Event Log is a 1004 "The terminal server

> >> > cannot issue a client license." event.

> >> >

> >> > Once logged on to the server running Remote Admin mode, I can

> >> > log on to the Application Server.

> >> >

> >> > Any clues?

> >> >

> >> > Thx,

> >> > Ken

>

[Guest Vera Noest [MVP]]

Re: W2k TS & XP Rdp

 

XP Home clients need a purchased TS CAL when connecting to a W2K

Terminal Server. Documented here:

 

Microsofts Terminal Services FAQ

http://www.microsoft.com/technet/community/en-

us/terminal/terminal_faq.mspx

 

"For Windows 2000 Terminal Servers, the license server issues

machines running Windows 2000/Windows XP Professional a "free"

Terminal Services CAL from its built-in pool (and its use is

permitted under the Windows 2000 Server EULA). Windows XP

Professional is a successor to Windows 2000 Professional, and as a

result does not need a Terminal Services CAL to access a Windows

2000 Server running Terminal Services. However, Windows XP Home

Edition is not a successor to Windows 2000 Professional (rather, it

is a successor to Windows Millennium Edition) and therefore does

require a Terminal Services CAL in order to access Windows 2000

Terminal Services."

 

As for your laptop running Xp Pro: since you can connect to a

server in RA mode (you don't need a license for that connection),

and that you can connect to the TS when on the LAN, the problem

seems to lie in your VPN connection. If it's not the MTU size, I

have no idea what else can cause this.

You mentioned getting EWventID 1004 on the TS, but which error

message do you get on the client?

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote on

04 aug 2007 in microsoft.public.windows.terminal_services:

> There are two laptops having this problem. Mine, which is XP

> Pro, and yes, I am a local admin on my laptop. With my laptop I

> can logon to the server if I'm on the LAN, but not when I

> connect through the VPN. As I said, I can connect to another

> W2K Server that's configured for Remote Admin mode.

>

> The other is an XP Home laptop. I'm not aware of the "purchase

> TS Cal" issue for XP Home. This same XP Home laptop will

> connect to an XP Pro desktop using the same client. Why would

> that be different for a W2K server which has permanent unlimited

> licenses?

>

> Thanks,

> Ken

>

> "Vera Noest [MVP]" wrote:

>

>> If there's anything else that you've already excluded, it would

>> be nice if you would mention that in your post.

>>

>> What OS is your laptop running?

>> If it's not entitled to a free TS CAL from the TS Licensing

>> Server (the "Existing Windows 2000 TS CALs"), then you would

>> need a purchased TS CAL. This would apply to W2K Home, XP Home,

>> unix, Macintosh.

>> Do you have Administrative rights on your laptop? You need to

>> be able to write to the registry key which stores the license

>> locally. If you're running Vista, you need to start the rdp

>> client with "Run as Administrator".

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com> wrote

>> on 04 aug 2007 in microsoft.public.windows.terminal_services:

>>

>> > Thanks, but Been there Done that.

>> >

>> > I can get to a Remote Admin TS but not the App Mode TS.

>> >

>> > "Vera Noest [MVP]" wrote:

>> >

>> >> There might be a black hole router between your client and

>> >> the TS, which blocks packets above a certain size. This

>> >> prevents the transfer of the permanent TS CAL to the client

>> >> (on first connection, the client gets a temporary license,

>> >> on second connection, it gets a permanent license).

>> >>

>> >> If this is the problem, you have to change the MTU size.

>> >> Check the Terminal Services FAQ, there are 2 items about

>> >> this under "Connectivity"

>> >>

>> >> http://www.microsoft.com/windowsserver2003/community/centers/

>> >> ter min al/terminal_faq.asp

>> >>

>> >> _________________________________________________________

>> >> Vera Noest

>> >> MCSE, CCEA, Microsoft MVP - Terminal Server

>> >> TS troubleshooting: http://ts.veranoest.net

>> >> ___ please respond in newsgroup, NOT by private email ___

>> >>

>> >> =?Utf-8?B?S2VuYWN0?= <Kenact@discussions.microsoft.com>

>> >> wrote on 03 aug 2007 in

>> >> microsoft.public.windows.terminal_services:

>> >>

>> >> > I have a windows 2000 Terminal Server in a WinNT4 domain.

>> >> > Licensing is running on the TS.

>> >> >

>> >> > I am establishing a VPN connection from my laptop (not a

>> >> > domain member) to the network using a SonicWALL TZ-170 and

>> >> > the SW Global VPN client.

>> >> >

>> >> > I can connect to another W2K server running in Remote

>> >> > Admin mode, but I can't connect to the TS running in

>> >> > Application Mode.

>> >> > All I get in the Event Log is a 1004 "The terminal server

>> >> > cannot issue a client license." event.

>> >> >

>> >> > Once logged on to the server running Remote Admin mode, I

>> >> > can log on to the Application Server.

>> >> >

>> >> > Any clues?

>> >> >

>> >> > Thx,

>> >> > Ken