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Brand new Scupt keyboard missing first keystroke if I've stopped typing for a while

Guest JennyCVM

By Guest JennyCVM
in Microsoft Products Support & Discussions

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Guest JennyCVM

Guest JennyCVM

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Hello,I had a Sculpt keyboard about 2 years ago that really started dropping keystrokes. I'd read that this is a widespread issue, and just chose to use another keyboard. I have ergo issues that are really helped by the Sculpt design, including separating the number pad. I thought since Microsoft knew about this issue that I would be safe if I bought a new one, but the new one appears to go to sleep if there is a break in typing. The first keystroke appears to wake it up--but the keystroke itself is not recorded. None of the troubleshooting appears to apply to this brand new keyboard. Th

 

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