Guest ChesapkLady Posted August 4, 2007 Posted August 4, 2007 I have been unable to install new applications or upgrades to my Dell laptop running XP SP2. I've been getting the message that I have to be the administrator in order to do this. So today I started my laptop in Safe Mode, and signed on as "the" administrator to try to install PhotoShop Elements 5. It wouldn't install. I got an error message that tells me that the application has to close. When I sent the error report to Microsoft and clicked on "more information" it told me that "this problem was caused by Windows. Microsoft has no solution for this problem at this time." So then I tried to do it by going to "add programs" in control panel. I got a pop up window that said, "The system administrator has set policies to prevent this installation." I'm now unable to install ANY applications or upgrades, not just Adobe programs. Thanks for your help, Peggy
Guest neutrino Posted August 4, 2007 Posted August 4, 2007 Re: Cannot install or upgrade applications On Aug 4, 1:24 pm, ChesapkLady <ChesapkL...@discussions.microsoft.com> wrote: > I have been unable to install new applications or upgrades to my Dell laptop > running XP SP2. I've been getting the message that I have to be the > administrator in order to do this. So today I started my laptop in Safe Mode, > and signed on as "the" administrator to try to install PhotoShop Elements 5. > It wouldn't install. I got an error message that tells me that the > application has to close. When I sent the error report to Microsoft and > clicked on "more information" it told me that "this problem was caused by > Windows. Microsoft has no solution for this problem at this time." > So then I tried to do it by going to "add programs" in control panel. I got > a pop up window that said, "The system administrator has set policies to > prevent this installation." > > I'm now unable to install ANY applications or upgrades, not just Adobe > programs. > > Thanks for your help, > Peggy I r-e-a-l-l-y don't know for sure if this will help - but you never know, I DO know it won't cause nay harm - I'v used it . go to and have a read - and download. http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml a "google" on dial-a-fix" will bring up several other sites to read about it - though most are same or similar info'.
Recommended Posts