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Guest sneadro
Posted

I have an alert in my system tray that I can not get rid of. When I right or

left click on it, it takes me to an antivirus website. It does not have an

"exit, or close" option. Do I need to track this down in the registry

somewhere?

  • Replies 7
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Guest Ron Badour
Posted

Re: system tray

 

Provide full details as to what it says, the web site, etc. It sounds like

a malware infestation.

 

--

Regards

 

Ron Badour

MS MVP 1997 - 2007

 

 

"sneadro" <sneadro@discussions.microsoft.com> wrote in message

news:8A22CD3A-36F2-4A2D-87E5-ABF6DD8C55CB@microsoft.com...

>I have an alert in my system tray that I can not get rid of. When I right

>or

> left click on it, it takes me to an antivirus website. It does not have an

> "exit, or close" option. Do I need to track this down in the registry

> somewhere?

>

>

Guest PA Bear
Posted

Re: system tray

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v1.99.1

(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert

analysis, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.org

 

sneadro wrote:

> I have an alert in my system tray that I can not get rid of. When I right

> or

> left click on it, it takes me to an antivirus website. It does not have an

> "exit, or close" option. Do I need to track this down in the registry

> somewhere?

Guest Newbie Coder
Posted

Re: system tray

 

Sneadro,

 

What is the tootip text of the icon?

What is the process name of this icon?

What website does it kick you too?

 

--

Newbie Coder

(It's just a name)

 

 

 

"sneadro" <sneadro@discussions.microsoft.com> wrote in message

news:8A22CD3A-36F2-4A2D-87E5-ABF6DD8C55CB@microsoft.com...

> I have an alert in my system tray that I can not get rid of. When I right or

> left click on it, it takes me to an antivirus website. It does not have an

> "exit, or close" option. Do I need to track this down in the registry

> somewhere?

>

>

Guest Karl Strausser
Posted

Re: system tray

 

Check for spyware/adware. You can use Ad-aware from DOWNLOAD.COM.

 

K.

 

"sneadro" <sneadro@discussions.microsoft.com> wrote in message

news:8A22CD3A-36F2-4A2D-87E5-ABF6DD8C55CB@microsoft.com...

I have an alert in my system tray that I can not get rid of. When I

right or

left click on it, it takes me to an antivirus website. It does not

have an

"exit, or close" option. Do I need to track this down in the registry

somewhere?

Guest Peter Foldes
Posted

Re: system tray

 

You have a form of what is called Smithfraud. Follow the following steps to fix this issue.

 

All links and info is copied and courtesy from Malke

 

Do the preparatory steps here:

 

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Then do the specific steps here:

 

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

 

When all else fails, run HijackThis and post your log in one of the

specialty forums posted by P A Bear in this same thread

 

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"sneadro" <sneadro@discussions.microsoft.com> wrote in message news:8A22CD3A-36F2-4A2D-87E5-ABF6DD8C55CB@microsoft.com...

>I have an alert in my system tray that I can not get rid of. When I right or

> left click on it, it takes me to an antivirus website. It does not have an

> "exit, or close" option. Do I need to track this down in the registry

> somewhere?

>

>

Guest sneadro
Posted

Re: system tray

 

The icon is a blinking shield (blue question mark then red X) System alert

says something like system has detected more than one active spyware

applications running, to resolve this issue click here. No tooltip over the

icon. I also noticed now that I loose my default homepage in internet

explorer (blank page). Alert comes up about every 10mins or so. I tried

taskbar properties (always hide) but it comes back on the next time I turn on

the laptop.

 

I have norton internet security which is suppose to take care of this kind

of stuff or so I thought. I ran a full system scan and it resolved two trojan

viruses.

 

 

Website is virusprotectpro.com

 

 

 

 

"Ron Badour" wrote:

> Provide full details as to what it says, the web site, etc. It sounds like

> a malware infestation.

>

> --

> Regards

>

> Ron Badour

> MS MVP 1997 - 2007

>

>

> "sneadro" <sneadro@discussions.microsoft.com> wrote in message

> news:8A22CD3A-36F2-4A2D-87E5-ABF6DD8C55CB@microsoft.com...

> >I have an alert in my system tray that I can not get rid of. When I right

> >or

> > left click on it, it takes me to an antivirus website. It does not have an

> > "exit, or close" option. Do I need to track this down in the registry

> > somewhere?

> >

> >

>

>

>

Guest Ron Badour
Posted

Re: system tray

 

Another person I replied to used the info here to fix the problem:

http://www.bleepingcomputer.com/forums/topic98219.html

 

--

Regards

 

Ron Badour

MS MVP 1997 - 2007

 

 

"sneadro" <sneadro@discussions.microsoft.com> wrote in message

news:95D6F309-8133-4BA7-B6B3-8D3EAFB11678@microsoft.com...

> The icon is a blinking shield (blue question mark then red X) System alert

> says something like system has detected more than one active spyware

> applications running, to resolve this issue click here. No tooltip over

> the

> icon. I also noticed now that I loose my default homepage in internet

> explorer (blank page). Alert comes up about every 10mins or so. I tried

> taskbar properties (always hide) but it comes back on the next time I turn

> on

> the laptop.

>

> I have norton internet security which is suppose to take care of this kind

> of stuff or so I thought. I ran a full system scan and it resolved two

> trojan

> viruses.

>

>

> Website is virusprotectpro.com

>

>

>

>

> "Ron Badour" wrote:

>

>> Provide full details as to what it says, the web site, etc. It sounds

>> like

>> a malware infestation.

>>

>> --

>> Regards

>>

>> Ron Badour

>> MS MVP 1997 - 2007

>>

>>

>> "sneadro" <sneadro@discussions.microsoft.com> wrote in message

>> news:8A22CD3A-36F2-4A2D-87E5-ABF6DD8C55CB@microsoft.com...

>> >I have an alert in my system tray that I can not get rid of. When I

>> >right

>> >or

>> > left click on it, it takes me to an antivirus website. It does not have

>> > an

>> > "exit, or close" option. Do I need to track this down in the registry

>> > somewhere?

>> >

>> >

>>

>>

>>


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