Guest joytym Posted August 4, 2007 Posted August 4, 2007 Having problems with Windows locking-up and Programs "Not Responding". Computer is a Sony with Windows XP pre installed ( prior to SP2 being included ). Have recently ran the Recovery, from a partition on the hard drive, used automatic install of the updates recommended from Microsoft ( this included the SP2 ). Recall having a very similar problem when the computer was new and received advise from Sony as to how to resolve, seems to me that the process was quite straight forward but do not recall how it was done. Corresponding with Sony at this time is not providing a resolution. Any assistance would be appreciated. Thank You.
Guest db ´¯`·.. > Posted August 4, 2007 Posted August 4, 2007 Re: Windows Lock-ups. did you go to the website of your pc maker? most of the pc makers provide FYI, patches, updates, downloads for their computers. there is likely a place where you type in the model number and their knowledge base will open up to you... -- db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸. ><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º> .. "joytym" <joytym@discussions.microsoft.com> wrote in message news:1FE7061B-28A9-42BD-ABF4-33DDB23861DB@microsoft.com... > Having problems with Windows locking-up and Programs "Not Responding". > Computer is a Sony with Windows XP pre installed ( prior to SP2 being > included ). > Have recently ran the Recovery, from a partition on the hard drive, > used > automatic install of the updates recommended from Microsoft ( this > included > the SP2 ). Recall having a very similar problem when the computer was > new and > received advise from Sony as to how to resolve, seems to me that the > process > was quite straight forward but do not recall how it was done. > Corresponding > with Sony at this time is not providing a resolution. Any assistance > would be > appreciated. Thank You.
Guest Karl Strausser Posted August 4, 2007 Posted August 4, 2007 Re: Windows Lock-ups. Hi Joytym, I Can't work out from what you're saying whether the problem started appearing AFTER you ran Recovery, or whether you ran Recovery in an attempt to solve the problem ? If it is the former there can be quite a few reasons related to Sony Recovery that can be the cause of the problem, and as the previous respondent said, check out the Sony site for updates. If it is the latter, then you may have some problematic background programs - try : http://SearchTasks.AnswersThatWork.com K. "joytym" <joytym@discussions.microsoft.com> wrote in message news:1FE7061B-28A9-42BD-ABF4-33DDB23861DB@microsoft.com... Having problems with Windows locking-up and Programs "Not Responding". Computer is a Sony with Windows XP pre installed ( prior to SP2 being included ). Have recently ran the Recovery, from a partition on the hard drive, used automatic install of the updates recommended from Microsoft ( this included the SP2 ). Recall having a very similar problem when the computer was new and received advise from Sony as to how to resolve, seems to me that the process was quite straight forward but do not recall how it was done. Corresponding with Sony at this time is not providing a resolution. Any assistance would be appreciated. Thank You.
Guest joytym Posted August 5, 2007 Posted August 5, 2007 Re: Windows Lock-ups. Hi Karl The probles started after running the Recovery Program. I have tried searching the Sony site and have tried corresponding with them via e-mail. Their responses were of little help as they basically were refering me back to searching Microsoft and Sony sites which I had already been doing. I am getting various messages from " a network cable is unpluged ", " i 1394 Connection, A network cable is unplugged " " Internet Explorer -- Program is not responding. " to just everything locking up, with the only option is to shut the system down at the tower. "Karl Strausser" wrote: > Hi Joytym, > > I Can't work out from what you're saying whether the problem started > appearing AFTER you ran Recovery, or whether you ran Recovery in an > attempt to solve the problem ? > > If it is the former there can be quite a few reasons related to Sony > Recovery that can be the cause of the problem, and as the previous > respondent said, check out the Sony site for updates. > > If it is the latter, then you may have some problematic background > programs - try : > > http://SearchTasks.AnswersThatWork.com > > K. > > > "joytym" <joytym@discussions.microsoft.com> wrote in message > news:1FE7061B-28A9-42BD-ABF4-33DDB23861DB@microsoft.com... > Having problems with Windows locking-up and Programs "Not Responding". > Computer is a Sony with Windows XP pre installed ( prior to SP2 being > included ). > Have recently ran the Recovery, from a partition on the hard drive, > used > automatic install of the updates recommended from Microsoft ( this > included > the SP2 ). Recall having a very similar problem when the computer was > new and > received advise from Sony as to how to resolve, seems to me that the > process > was quite straight forward but do not recall how it was done. > Corresponding > with Sony at this time is not providing a resolution. Any assistance > would be > appreciated. Thank You. > > >
Guest joytym Posted August 5, 2007 Posted August 5, 2007 Re: Windows Lock-ups. YES I certainly did. I am admitedly a novice at this, but I did try their site, e-mailed them and tried searching the Microsoft site prior to making my way to this area. "db ´¯`·.. ><)))º>` .. ." wrote: > did you go to the > website of your pc > maker? > > most of the pc makers > provide FYI, patches, updates, > downloads for their computers. > > there is likely a place > where you type in the model > number and their knowledge > base will open up to you... > > > -- > > db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸. > ><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º> > > > .. > > > "joytym" <joytym@discussions.microsoft.com> wrote in message > news:1FE7061B-28A9-42BD-ABF4-33DDB23861DB@microsoft.com... > > Having problems with Windows locking-up and Programs "Not Responding". > > Computer is a Sony with Windows XP pre installed ( prior to SP2 being > > included ). > > Have recently ran the Recovery, from a partition on the hard drive, > > used > > automatic install of the updates recommended from Microsoft ( this > > included > > the SP2 ). Recall having a very similar problem when the computer was > > new and > > received advise from Sony as to how to resolve, seems to me that the > > process > > was quite straight forward but do not recall how it was done. > > Corresponding > > with Sony at this time is not providing a resolution. Any assistance > > would be > > appreciated. Thank You. > >
Guest Karl Strausser Posted August 5, 2007 Posted August 5, 2007 Re: Windows Lock-ups. 1394 ! Ahhhh - just as I thought - so you know, the reason I said there are problems sometimes with Sony recovery is that, in my experience, their recovery OFTEN does not have the right drivers. It's totally crazy, but that's my experience. 1394 is the FIREWIRE port. Try disabling the Firewire port either in the BIOS if you know how to access it (you can access before the laptop boots Windows or sometimes there is an icon in the Control Panel to modify BIOS settings), or through "Administrative Tools \ Computer Management \ Device Manager". Karl "joytym" <joytym@discussions.microsoft.com> wrote in message news:26E30308-AC8C-41E7-8E8A-86B40BEEF386@microsoft.com... Hi Karl The probles started after running the Recovery Program. I have tried searching the Sony site and have tried corresponding with them via e-mail. Their responses were of little help as they basically were refering me back to searching Microsoft and Sony sites which I had already been doing. I am getting various messages from " a network cable is unpluged ", " i 1394 Connection, A network cable is unplugged " " Internet Explorer -- Program is not responding. " to just everything locking up, with the only option is to shut the system down at the tower. "Karl Strausser" wrote: > Hi Joytym, > > I Can't work out from what you're saying whether the problem started > appearing AFTER you ran Recovery, or whether you ran Recovery in an > attempt to solve the problem ? > > If it is the former there can be quite a few reasons related to Sony > Recovery that can be the cause of the problem, and as the previous > respondent said, check out the Sony site for updates. > > If it is the latter, then you may have some problematic background > programs - try : > > http://SearchTasks.AnswersThatWork.com > > K. > > > "joytym" <joytym@discussions.microsoft.com> wrote in message > news:1FE7061B-28A9-42BD-ABF4-33DDB23861DB@microsoft.com... > Having problems with Windows locking-up and Programs "Not > Responding". > Computer is a Sony with Windows XP pre installed ( prior to SP2 > being > included ). > Have recently ran the Recovery, from a partition on the hard drive, > used > automatic install of the updates recommended from Microsoft ( this > included > the SP2 ). Recall having a very similar problem when the computer > was > new and > received advise from Sony as to how to resolve, seems to me that the > process > was quite straight forward but do not recall how it was done. > Corresponding > with Sony at this time is not providing a resolution. Any assistance > would be > appreciated. Thank You. > > >
Guest joytym Posted August 5, 2007 Posted August 5, 2007 Re: Windows Lock-ups. Hi Karl Have tried disabling this item throughyour Administrative Tools route. In the list under Device Manager it is listed as 1394 Net adapters. Certainly hope this is the one that you had in mind. Can't reallysee how this would be causing the lock-up problems but I'm sure not the expert. Will let you kno,w what develops. "Karl Strausser" wrote: > 1394 ! > > Ahhhh - just as I thought - so you know, the reason I said there are > problems sometimes with Sony recovery is that, in my experience, their > recovery OFTEN does not have the right drivers. It's totally crazy, > but that's my experience. > > 1394 is the FIREWIRE port. Try disabling the Firewire port either in > the BIOS if you know how to access it (you can access before the > laptop boots Windows or sometimes there is an icon in the Control > Panel to modify BIOS settings), or through "Administrative Tools \ > Computer Management \ Device Manager". > > Karl > > > "joytym" <joytym@discussions.microsoft.com> wrote in message > news:26E30308-AC8C-41E7-8E8A-86B40BEEF386@microsoft.com... > Hi Karl > > The probles started after running the Recovery Program. I have tried > searching the Sony site and have tried corresponding with them via > e-mail. > Their responses were of little help as they basically were refering me > back > to searching Microsoft and Sony sites which I had already been doing. > I am > getting various messages from " a network cable is unpluged ", " i > 1394 > Connection, A network cable is unplugged " " Internet Explorer -- > Program is > not responding. " to just everything locking up, with the only option > is to > shut the system down at the tower. > > "Karl Strausser" wrote: > > > Hi Joytym, > > > > I Can't work out from what you're saying whether the problem started > > appearing AFTER you ran Recovery, or whether you ran Recovery in an > > attempt to solve the problem ? > > > > If it is the former there can be quite a few reasons related to Sony > > Recovery that can be the cause of the problem, and as the previous > > respondent said, check out the Sony site for updates. > > > > If it is the latter, then you may have some problematic background > > programs - try : > > > > http://SearchTasks.AnswersThatWork.com > > > > K. > > > > > > "joytym" <joytym@discussions.microsoft.com> wrote in message > > news:1FE7061B-28A9-42BD-ABF4-33DDB23861DB@microsoft.com... > > Having problems with Windows locking-up and Programs "Not > > Responding". > > Computer is a Sony with Windows XP pre installed ( prior to SP2 > > being > > included ). > > Have recently ran the Recovery, from a partition on the hard drive, > > used > > automatic install of the updates recommended from Microsoft ( this > > included > > the SP2 ). Recall having a very similar problem when the computer > > was > > new and > > received advise from Sony as to how to resolve, seems to me that the > > process > > was quite straight forward but do not recall how it was done. > > Corresponding > > with Sony at this time is not providing a resolution. Any assistance > > would be > > appreciated. Thank You. > > > > > > > > >
Guest joytym Posted August 7, 2007 Posted August 7, 2007 Re: Windows Lock-ups. Good Morning Karl. Your suggestion seems to have provided partial resolution. All worked well for some hours, then for no apparant reason, the message came up " A Local Area Network is Unplugged. ". Following this, trying to access the Internet lead to "Windows Internet Explorer (Not Responding )", and all went downhill from there. Suggestions ??? "joytym" wrote: > Hi Karl > > Have tried disabling this item throughyour Administrative Tools route. In > the list under Device Manager it is listed as 1394 Net adapters. Certainly > hope this is the one that you had in mind. Can't reallysee how this would be > causing the lock-up problems but I'm sure not the expert. Will let you kno,w > what develops. > > > > "Karl Strausser" wrote: > > > 1394 ! > > > > Ahhhh - just as I thought - so you know, the reason I said there are > > problems sometimes with Sony recovery is that, in my experience, their > > recovery OFTEN does not have the right drivers. It's totally crazy, > > but that's my experience. > > > > 1394 is the FIREWIRE port. Try disabling the Firewire port either in > > the BIOS if you know how to access it (you can access before the > > laptop boots Windows or sometimes there is an icon in the Control > > Panel to modify BIOS settings), or through "Administrative Tools \ > > Computer Management \ Device Manager". > > > > Karl > > > > > > "joytym" <joytym@discussions.microsoft.com> wrote in message > > news:26E30308-AC8C-41E7-8E8A-86B40BEEF386@microsoft.com... > > Hi Karl > > > > The probles started after running the Recovery Program. I have tried > > searching the Sony site and have tried corresponding with them via > > e-mail. > > Their responses were of little help as they basically were refering me > > back > > to searching Microsoft and Sony sites which I had already been doing. > > I am > > getting various messages from " a network cable is unpluged ", " i > > 1394 > > Connection, A network cable is unplugged " " Internet Explorer -- > > Program is > > not responding. " to just everything locking up, with the only option > > is to > > shut the system down at the tower. > > > > "Karl Strausser" wrote: > > > > > Hi Joytym, > > > > > > I Can't work out from what you're saying whether the problem started > > > appearing AFTER you ran Recovery, or whether you ran Recovery in an > > > attempt to solve the problem ? > > > > > > If it is the former there can be quite a few reasons related to Sony > > > Recovery that can be the cause of the problem, and as the previous > > > respondent said, check out the Sony site for updates. > > > > > > If it is the latter, then you may have some problematic background > > > programs - try : > > > > > > http://SearchTasks.AnswersThatWork.com > > > > > > K. > > > > > > > > > "joytym" <joytym@discussions.microsoft.com> wrote in message > > > news:1FE7061B-28A9-42BD-ABF4-33DDB23861DB@microsoft.com... > > > Having problems with Windows locking-up and Programs "Not > > > Responding". > > > Computer is a Sony with Windows XP pre installed ( prior to SP2 > > > being > > > included ). > > > Have recently ran the Recovery, from a partition on the hard drive, > > > used > > > automatic install of the updates recommended from Microsoft ( this > > > included > > > the SP2 ). Recall having a very similar problem when the computer > > > was > > > new and > > > received advise from Sony as to how to resolve, seems to me that the > > > process > > > was quite straight forward but do not recall how it was done. > > > Corresponding > > > with Sony at this time is not providing a resolution. Any assistance > > > would be > > > appreciated. Thank You. > > > > > > > > > > > > > > >
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