Jump to content

Canon 830 incompatibility with old printer?


Recommended Posts

Guest dobielover
Posted

I just installed a Canon 830 with no problem and it functions beautifully.

However, now I can't get my Epson 1500 to work even though I have it set as

default printer and confirm that it is the one selected for the job. After

asking it to print, the printer icon appears very briefly down in the bottom

right corner of my screen and then disappears. I called Canon tech

assistance a little while ago and was told that I should contact Epson for

assistance. I said that it worked very well this morning until installing

the Canon so obviously that was the problem, not a printer malfunction. I

was then told to uninstall the Canon to see if the Epson worked and if so,

that it probably wouldn't work with any other printer. Strange, it worked

for several years just fine with the Brother multifunction. Does this person

know what he's talking about, or is he passing the buck? I would hate to

have to take back the Canon as it does such a great job but I need the laser

too. There doesn't appear to be a hardware conflict as one is parallel and

the other USB. I would be very grateful for any ideas and suggestions.

  • Replies 0
  • Created
  • Last Reply

Popular Days

Popular Days


×
×
  • Create New...