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I can add my 365 email to Windows 10 Mail, but not to Outlook

Guest Ouduk

By Guest Ouduk
in Microsoft Products Support & Discussions

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Guest Ouduk

Guest Ouduk

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Hello.I have a 365 tenant with exchange emails, which I can access from Outlook.com. I am trying to add them to Outlook (File - Add Account, or even via control panel, Mail, Emails), but after it asks for the email and password it it stuck on a window that says "Searching for ****@*****.com". After a while it fails, with an option to change account settings. Even I choose another type like Office 365, Outlook, etc. no luckIf I add any of the accounts to Windows 10 Mail, then it connects and adds it straight away.Any ideas? This is the same for all 6 accounts on this tenant.Thanks

 

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