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The icons of docx. documents suddenly become blank after the upgrade of Microsoft Office to Microsoft 365 (office)

Guest nliao001

By Guest nliao001
in Microsoft Products Support & Discussions

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Guest nliao001

Guest nliao001

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I installed the latest version of Microsoft Office with my institutional account this January. After the installation, as the Office app is becoming the new Microsoft 365 app, Word has also been updated the latest version. Today I found that the icons in those docx documents become plain (although they can still be directly opened), but those Word documents that I work on in OneDrive (with my institutional account) are still shown with the Word icon (it seems the Word icon is Word 2013, not the latest version). How can I revert the icons of those Word documents in my laptop?

 

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