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I have a family group with 2 organisers on it. I am trying to delete one of them but the process won't allow it.

Guest Emma Perkins

By Guest Emma Perkins
in Microsoft Products Support & Discussions

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Guest Emma Perkins

Guest Emma Perkins

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I have tried to test this out by deleting another organiser (there were 3 on the account) and it worked. So I re-added them back in. But it won't let me delete a specific organiser. I get the following message :'You'll need to remove consent firstUnderneath the options menu for your family member, select "Manage consent", then select "Remove consent" for this family member's account. Then, try to remove this member from your family group again.This menu option doesn't exist.Microsoft chat just suggested I remove all members and start again but that doesn't work either.Unbelievably frustrated.

 

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