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How can I amend my date of birth if changed in error?

Guest Rachael_213

By Guest Rachael_213
in Microsoft Products Support & Discussions

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Guest Rachael_213

Guest Rachael_213

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HiCustomer Services have asked me to contact Family Safety to escalate my issue this was the link that I was given.I have spent hours now trying to amend a very small error. I was trying to set up an Microsoft account on my sons new laptop for school as it had been set up on mine. I accidentally amended my account details to his, I only realised this when it asked me to login to a parental account for consent and it wouldn't let me as I was using my account in error. When I realised I tried to amend the details back but I could not amend the date of birth. I spoke with Microsoft last night on

 

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