Guest bobo Posted August 6, 2007 Posted August 6, 2007 - since one week i have weird problem on a terminal server 2003 sp2 i can't printing form ms office xp ( work excel) on hp 1300 and hp 1320. I resintaled the print driver but no changes. From other applications ( IE acrobat reader etc it will work) for HP 1320 if I chage the print procesor to winprint the problem is solved but for hp 1300 the problem is sovled only if i set another driver ( hp1100). Any suggestions? thanks, Bogdan
Guest Vera Noest [MVP] Posted August 6, 2007 Posted August 6, 2007 Re: can't print from microsoft office XP on hp 1320 and HP1300 Do you get an error message? Make sure that you use the driver versions tested by HP: LJ1300: 60.5.17.2 LJ1320: 60.41.41.00 HP Printers Supported in Citrix MetaFrame Presentation and Terminal Server Environments http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp? objectID=c00213455 _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net ___ please respond in newsgroup, NOT by private email ___ bobo <borzb@hotmail.com> wrote on 06 aug 2007 in microsoft.public.windows.terminal_services: > - since one week i have weird problem on a terminal server 2003 > sp2 i can't printing form ms office xp ( work excel) on hp 1300 > and hp 1320. I resintaled the print driver but no changes. From > other applications ( IE acrobat reader etc it will work) > for HP 1320 if I chage the print procesor to winprint the > problem is solved but for hp 1300 the problem is sovled only if > i set another driver ( hp1100). > > Any suggestions? > > thanks, > Bogdan
Guest bobo Posted August 6, 2007 Posted August 6, 2007 Re: can't print from microsoft office XP on hp 1320 and HP1300 On Aug 6, 3:47 pm, "Vera Noest [MVP]" <vera.no...@remove- this.hem.utfors.se> wrote: > Do you get an error message? > Make sure that you use the driver versions tested by HP: > > LJ1300: 60.5.17.2 > LJ1320: 60.41.41.00 > > HP Printers Supported in Citrix MetaFrame Presentation and Terminal > Server Environmentshttp://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp? > objectID=c00213455 > > _________________________________________________________ > Vera Noest > MCSE, CCEA, Microsoft MVP - Terminal Server > TS troubleshooting: http://ts.veranoest.net > ___ please respond in newsgroup, NOT by private email ___ > > bobo <bo...@hotmail.com> wrote on 06 aug 2007 in > microsoft.public.windows.terminal_services: > > > > > - since one week i have weird problem on a terminal server 2003 > > sp2 i can't printing form ms office xp ( work excel) on hp 1300 > > and hp 1320. I resintaled the print driver but no changes. From > > other applications ( IE acrobat reader etc it will work) > > for HP 1320 if I chage the print procesor to winprint the > > problem is solved but for hp 1300 the problem is sovled only if > > i set another driver ( hp1100). > > > Any suggestions? > > > thanks, > > Bogdan- Hide quoted text - > > - Show quoted text - thanks for Reply I verified the drives. Now it is working fine but I am sure that the problem will occour tomorow. I gues is a networking problem wise -> terminal server. because if I log-on to terminal server from outsite a can print on the printers the problem occour if I try to print form windows xp ( as a fat client) or wyse terminal example : HP LJ 1300 connected to a wyse terminal . The printer is connected as LPR printer on another print server ( windows 2003). All test are ok ( test print page , printing from IE). But if i try to print form MS office XP i got an error " can connect to the printer or printer returned an uknow error" . If i change the printer driver ( instead hp Laserjet 1300 PCL5 to HP Laserjet 1100 (MS) i can print from MS Office but some margins missing another user having an XP box have as default printer a HP LJ 1320n connected to network . the same problem problem from MS Office on terminal server. No problem printing from XP box ( from Office) but if connected to terminal server when printing from office XP will fail but if the user chose another printer ( ex hp LJ 1300 ) it will work thanks, Bogdan
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