can't print from microsoft office XP on hp 1320 and HP1300

[Guest bobo]

- since one week i have weird problem on a terminal server 2003 sp2

i can't printing form ms office xp ( work excel) on hp 1300 and hp

1320. I resintaled the print driver but no changes. From other

applications ( IE acrobat reader etc it will work)

for HP 1320 if I chage the print procesor to winprint the problem is

solved but for hp 1300 the problem is sovled only if i set another

driver ( hp1100).

 

Any suggestions?

 

thanks,

Bogdan

[Guest Vera Noest [MVP]]

Re: can't print from microsoft office XP on hp 1320 and HP1300

 

Do you get an error message?

Make sure that you use the driver versions tested by HP:

 

LJ1300: 60.5.17.2

LJ1320: 60.41.41.00

 

HP Printers Supported in Citrix MetaFrame Presentation and Terminal

Server Environments

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?

objectID=c00213455

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

bobo <borzb@hotmail.com> wrote on 06 aug 2007 in

microsoft.public.windows.terminal_services:

> - since one week i have weird problem on a terminal server 2003

> sp2 i can't printing form ms office xp ( work excel) on hp 1300

> and hp 1320. I resintaled the print driver but no changes. From

> other applications ( IE acrobat reader etc it will work)

> for HP 1320 if I chage the print procesor to winprint the

> problem is solved but for hp 1300 the problem is sovled only if

> i set another driver ( hp1100).

>

> Any suggestions?

>

> thanks,

> Bogdan

[Guest bobo]

Re: can't print from microsoft office XP on hp 1320 and HP1300

 

On Aug 6, 3:47 pm, "Vera Noest [MVP]" <vera.no...@remove-

this.hem.utfors.se> wrote:

> Do you get an error message?

> Make sure that you use the driver versions tested by HP:

>

> LJ1300: 60.5.17.2

> LJ1320: 60.41.41.00

>

> HP Printers Supported in Citrix MetaFrame Presentation and Terminal

> Server Environmentshttp://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?

> objectID=c00213455

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> bobo <bo...@hotmail.com> wrote on 06 aug 2007 in

> microsoft.public.windows.terminal_services:

>

>

>

> > - since one week i have weird problem on a terminal server 2003

> > sp2 i can't printing form ms office xp ( work excel) on hp 1300

> > and hp 1320. I resintaled the print driver but no changes. From

> > other applications ( IE acrobat reader etc it will work)

> > for HP 1320 if I chage the print procesor to winprint the

> > problem is solved but for hp 1300 the problem is sovled only if

> > i set another driver ( hp1100).

>

> > Any suggestions?

>

> > thanks,

> > Bogdan- Hide quoted text -

>

> - Show quoted text -

 

thanks for Reply

 

I verified the drives. Now it is working fine but I am sure that the

problem will occour tomorow. I gues is a networking problem wise ->

terminal server. because if I log-on to terminal server from outsite

a can print on the printers

the problem occour if I try to print form windows xp ( as a fat

client) or wyse terminal

example : HP LJ 1300 connected to a wyse terminal . The printer is

connected as LPR printer on another print server ( windows 2003).

All test are ok ( test print page , printing from IE). But if i try to

print form MS office XP i got an error " can connect to the printer or

printer returned an uknow error" . If i change the printer driver

( instead hp Laserjet 1300 PCL5 to HP Laserjet 1100 (MS) i can print

from MS Office but some margins missing

another user having an XP box have as default printer a HP LJ 1320n

connected to network . the same problem problem from MS Office on

terminal server. No problem printing from XP box ( from Office) but if

connected to terminal server when printing from office XP will fail

but if the user chose another printer ( ex hp LJ 1300 ) it will work

 

thanks,

Bogdan