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Unable to Log Out of Kids' Profile and Into Admin. Profile

Guest Evans Fam

By Guest Evans Fam
in Microsoft Products Support & Discussions

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Guest Evans Fam

Guest Evans Fam

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I have somehow managed to conflate two profiles and am unable to log in to the administrator profile on my Yoga laptop. I've been using this profile for years, but now that I'm trying to set up Microsoft Family Safety, I NEED to log into this profile, and I can't. Every time I go to log into this other account which is set up as the admin for my laptop, it automatically logs me into the other account which is NOT the admin. I have selected "forgot my password" on the admin. profile twice now, and each time, it just changes the password for the other profile and continues to automatically log m

 

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