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Screen turning off then locking after one minute of inactivity even when screen time out is set to 'never'

Guest Sage Wishes

By Guest Sage Wishes
in Microsoft Products Support & Discussions

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Guest Sage Wishes

Guest Sage Wishes

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My screen turns off after one minute of inactivity then returns to my lock screen. I have changed the screen timeout settings to 'never' for both when the laptop is plugged in and when it is running on battery power.i have tried changing the time out mode to 30 minutes when the laptop is plugged in and when it is running on battery power, I have also tried changing the power mode multiple times but nothing changed. My laptop is completely updated and Dynamic lock is not enabled.It feels like I've tried everything, please help.

 

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