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Lenovo M700 keyboard not working at bitlocker recovery screen.

Guest Bill M999

By Guest Bill M999
in Microsoft Products Support & Discussions

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Guest Bill M999

Guest Bill M999

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I have a lenovo M700 desktop with bitlocker enabled. I have the recovery key. when the machine boots up, it stops at the recovery screen but no numbers will appear. Have tried wired ps2 keyboard, wired usb keyboard and wireless usb keyboard. All 3 work to enter the bios but none work on the bitlocker recovery screen. in the bios, the capslock and numlock work. at the bitlocker recovery screen, neither change their status. What is the easiest way to recover the data from this boot drive?

 

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