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BSOD happens cause of ACPI.sys when mouse isnt connected to laptop

Guest Basileusi

By Guest Basileusi
in Microsoft Products Support & Discussions

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Guest Basileusi

Guest Basileusi

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When mouse is connected to laptop everything works fine including mousepad, but when its unplugged soon after mousepad stops working, pointer freezes, still able to use keyboard for about 30 seconds than I get blue screen: driver power state failure. Did every kind of scan I could have done, drivers are updated, have resetted pc via cloud.minidump file: 021523-10328-01.dmp file: MEMORY.DMP help!

 

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