Remote Control Message

[Guest DMI]

Our company has a line and uses 10 WYSE terminals. The terminals connects to

our Terminal Server and runs the program it needs to accomplished the task.

No input devices are connected to the terminals. Some times we have an issue

with one of the units and we are forced to drive to the location to find out

what the problem is.

When I use the Terminal Services Manager I am able to connect to the session

in question - for example the RDP-Tcp#242. When I right click on top of the

RDP and select remote control the system prompts the Remote control request

at the physical terminal asking for the user input and requesting the a user

entry for administration control. The user then must click on the yes button

to allow the administrator access tot he session.

The question I have is there a way I am to connect to the remote control

without any user intervention?

[Guest PRMolina]

RE: Remote Control Message

 

In a domain: In Active Directory Users and Computers, right click on the user

id and choose properties. Go to the Remote Control tab. Make sure "require

user's permission" is unchecked and you probably want level of control to be

"interact with... "

You can do exactly the same thing with local users.

[Guest Soo Kuan Teo [MSFT]]

Re: Remote Control Message

 

If you want to set it server wide, you can set it with tscc.msc (Terminal

Services Configuration)->Rdp-Tcp->Remote Control tab

Thanks

Soo Kuan

 

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"DMI" <DMI@discussions.microsoft.com> wrote in message

news:CAED5231-EED4-48A2-84A6-07D7F2B402D9@microsoft.com...

> Our company has a line and uses 10 WYSE terminals. The terminals connects

> to

> our Terminal Server and runs the program it needs to accomplished the

> task.

> No input devices are connected to the terminals. Some times we have an

> issue

> with one of the units and we are forced to drive to the location to find

> out

> what the problem is.

> When I use the Terminal Services Manager I am able to connect to the

> session

> in question - for example the RDP-Tcp#242. When I right click on top of

> the

> RDP and select remote control the system prompts the Remote control

> request

> at the physical terminal asking for the user input and requesting the a

> user

> entry for administration control. The user then must click on the yes

> button

> to allow the administrator access tot he session.

> The question I have is there a way I am to connect to the remote control

> without any user intervention?