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Laptop does not detect wifi network after new modem/router installed

Guest ScottCoghlan

By Guest ScottCoghlan
in Microsoft Products Support & Discussions

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Guest ScottCoghlan

Guest ScottCoghlan

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Spectrum sent me a new modem/router. I installed it and several devices connecedt without trouble. My laptop does not detect the new network but it sees dozens of others. I have rebooted the laptop, modem, router. I ran Windows update. I have Windows 10 pro. The laptop worked fine previously. My network adapter is dual 2.4 and 5.0 The new modem/router appears to only run 5.0. I do not recall if my laptop was previously able to connect to 5.0 but it does see a neighbor's labeled as 5.0. I checked advanced properties of the network dual adapter and it appears set upo correctly. Ideas?

 

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