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HP/Compaq 6730b running Windows 10

Guest Robert White4

By Guest Robert White4
in Microsoft Products Support & Discussions

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Guest Robert White4

Guest Robert White4

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I have an HP/Compaq 6730b laptop. It has a built-in fingerprint reader. I installed HP SimplePass. In the device manager the fingerprint reader is showing and it says it is working properly but in HP SimplePass it says I need to connect the reader. I have reinstalled the drivers and I would say it worked because the device manager see the reader just fine. The reader is a Authen Tec Inc. AES2810.Well, I tried to insert a couple of images for you but it didn't work.

 

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