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How to factory reset / disconnect from admin

Guest Gizmo smith

By Guest Gizmo smith
in Microsoft Products Support & Discussions

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Guest Gizmo smith

Guest Gizmo smith

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I have a big problem. I have this computer I got from school from 2021, I’ve tried everything to reset it and remove the school lock, but they have completely disabled any way to disconnect from the admin and any way to factory reset the laptop. I’ve tried to contact the school but they refuse to help. I’ve tried signing into a new account but the local user doesn’t have a password so I have no way to change the user. I’m tempted to take it into a shop in attempt to get it erased but I thought I’d try Microsoft first before wasting any money and time. Any help would be helpful.

 

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