Guest Michael Posted August 8, 2007 Posted August 8, 2007 When, I connect any USB device to my HP WindowsXP causes it to shut down and reboot. And then, when it starts again it gives me the message "Windows has recovered from serious error" ... Is there any other solutions than formatting and reinstalling WindowsXP? The following steps I already did, but not working 1) For about five seconds or so before it shuts down it gives me the message from the system tray saying "USB device detected" like any normal windows then it goes black screen at once! 2) I connected the USB devices to different USB ports that are directly connected to the motherboard 3) I've already updated motherboard bios. 3) I've already removed the USB devices from the device manager many times. 4) I've already uninstalled and reinstalled USB drivers. 5) I've already updated Windows XP SP2 and latest hotfixes. 6) This doesn't happen with any USB external harddrive with power connected. That is less one year old computer. Thanks for taking the time to read and to respond ..
Guest Newbie Coder Posted August 8, 2007 Posted August 8, 2007 Re: Usb flash drive cause the computer reboot Michael, This sounds like an earthing problem -- Newbie Coder (It's just a name) "Michael" <Michael@discussions.microsoft.com> wrote in message news:145B5D34-C2A9-4DB4-BE0E-B3133C6BEFFD@microsoft.com... > When, I connect any USB device to my HP WindowsXP causes it to shut down and > reboot. > And then, when it starts again it gives me the message "Windows has > recovered from serious error" ... Is there any other solutions than > formatting and reinstalling WindowsXP? > The following steps I already did, but not working > 1) For about five seconds or so before it shuts down it gives me the message > from the system tray saying "USB device detected" like any normal windows > then it goes black screen at once! > 2) I connected the USB devices to different USB ports that are directly > connected to the motherboard > 3) I've already updated motherboard bios. > 3) I've already removed the USB devices from the device manager many times. > 4) I've already uninstalled and reinstalled USB drivers. > 5) I've already updated Windows XP SP2 and latest hotfixes. > 6) This doesn't happen with any USB external harddrive with power connected. > > That is less one year old computer. > > Thanks for taking the time to read and to respond .. >
Guest Lil' Dave Posted August 8, 2007 Posted August 8, 2007 Re: Usb flash drive cause the computer reboot "Michael" <Michael@discussions.microsoft.com> wrote in message news:145B5D34-C2A9-4DB4-BE0E-B3133C6BEFFD@microsoft.com... > When, I connect any USB device to my HP WindowsXP causes it to shut down > and > reboot. > 6) This doesn't happen with any USB external harddrive with power > connected. Make up your mind. Dave
Guest John Wunderlich Posted August 8, 2007 Posted August 8, 2007 Re: Usb flash drive cause the computer reboot =?Utf-8?B?TWljaGFlbA==?= <Michael@discussions.microsoft.com> wrote in news:145B5D34-C2A9-4DB4-BE0E-B3133C6BEFFD@microsoft.com: > When, I connect any USB device to my HP WindowsXP causes it to > shut down and reboot. > And then, when it starts again it gives me the message "Windows > has recovered from serious error" ... Is there any other solutions > than formatting and reinstalling WindowsXP? > The following steps I already did, but not working > 1) For about five seconds or so before it shuts down it gives me > the message from the system tray saying "USB device detected" like > any normal windows then it goes black screen at once! > 2) I connected the USB devices to different USB ports that are > directly connected to the motherboard > 3) I've already updated motherboard bios. > 3) I've already removed the USB devices from the device manager > many times. 4) I've already uninstalled and reinstalled USB > drivers. 5) I've already updated Windows XP SP2 and latest > hotfixes. 6) This doesn't happen with any USB external harddrive > with power connected. > > That is less one year old computer. > > Thanks for taking the time to read and to respond .. > One last-ditch shot-in-the-dark attempt that you might try is to back up, then delete the file C:\Windows\inf\INFCACHE.1 then reboot. Windows should recreate this file as necessary. Note that the inf directory is hidden so you may have to show hidden files. HTH, John
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