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can ping outside, but can not access network after killing some virus,


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Posted

The network stops working after killing some virus. When I type some

address in IE, it can not open.

 

but I can still ping outside, like : ping http://www.abc.com.

 

Any comments ?

 

Thanks ahead.

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Posted

RE: can ping outside, but can not access network after killing some vi

 

RE: can ping outside, but can not access network after killing some vi

 

Same thing happened to me. Your network is probably firewalled, denying

access to any site. Try creating another network with the same ISP and email

address.

 

"Mike" wrote:

> The network stops working after killing some virus. When I type some

> address in IE, it can not open.

>

> but I can still ping outside, like : ping http://www.abc.com.

>

> Any comments ?

>

> Thanks ahead.

>

>

Posted

Re: can ping outside, but can not access network after killing some vi

 

Re: can ping outside, but can not access network after killing some vi

 

On Aug 8, 9:32 am, Pk <P...@discussions.microsoft.com> wrote:

> Same thing happened to me. Your network is probably firewalled, denying

> access to any site. Try creating another network with the same ISP and email

> address.

>

>

>

> "Mike" wrote:

> > The network stops working after killing some virus. When I type some

> > address in IE, it can not open.

>

> > but I can still ping outside, like : pingwww.abc.com.

>

> > Any comments ?

>

> > Thanks ahead.- Hide quoted text -

>

> - Show quoted text -

 

Thanks for advice. But what do you mean "creating another network " ?

Guest Matija Hrovat
Posted

Re: can ping outside, but can not access network after killing some virus,

 

Hi Mike,

 

the first bet is that the tcp/ip or,and winsock got corrupted.

Try the following commands:

 

netsh int ip reset reset.txt

netsh winsock reset

 

Reboot your computer and try IE one more time.

 

If the issue persists try:

telnet http://www.abc.com 80

If the screen turns black it means that you can use "web traffic protocol".

 

So if telnet works it is almost certain the problem in your browser.

To be sure try using another client e.g. Opera and you'll see if the problem

is the same or not.

 

If you find out the just IE is not working disable third party browser

extensions:

http://support.microsoft.com/kb/298931

 

 

If telnet does NOT work:

tracert http://www.abc.com

and let us know the results.

 

Describe you network configuration (Router, switch, ...) and your software

configuration (do you have Antivirus and Firewall - try disabling them and

test the IE one more time).

One thing to try is running computer in clean boot:

http://support.microsoft.com/kb/310353

 

See the following articles:

http://support.microsoft.com/kb/326155

http://inetexplorer.mvps.org/answers/16.html

 

 

Let us know the results and let me know if I was unclear.

 

Regards,

Matija

 

"Mike" <gongweigang@gmail.com> wrote in message

news:1186578502.494671.145880@w3g2000hsg.googlegroups.com...

> The network stops working after killing some virus. When I type some

> address in IE, it can not open.

>

> but I can still ping outside, like : ping http://www.abc.com.

>

> Any comments ?

>

> Thanks ahead.

>

Posted

RE: can ping outside, but can not access network after killing some vi

 

RE: can ping outside, but can not access network after killing some vi

 

 

 

"Mike" wrote:

> The network stops working after killing some virus. When I type some

> address in IE, it can not open.

>

> but I can still ping outside, like : ping http://www.abc.com.

>

> Any comments ?

>

> Thanks ahead.

 

 

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Taps:

General | Security | Privacy | Content | Connections | Programs |

Advanced.

Under General Tab clear your History, Internet Files and Cookies.

Click on Connection tab, then click LAN settings and make sure the Proxy is

unchecked there.

 

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

 

2... And also for malware from here:

http://www.lavasoft.com/products/ad-aware_se_personal.php

http://www.safer-networking.org ; for Spybot S&D

 

Then Try this:

Open a Run Command and type in these DLL to reregister and see if that will

help:

regsvr32 Dssenh.dll

regsvr32 Rsaenh.dll

regsvr32 Gpkcsp.dll

regsvr32 Slbcsp.dll

regsvr32 Mssip32.dll

regsvr32 Cryptdlg.dll

regsvr32 Initpki.dll

regsvr32 Sccbase.dll

regsvr32 softpub.dll

regsvr32 Wintrust.dll

regsvr32 mshtml.dll

regsvr32 Jscript.dll

netsh winsock reset

 

You may have winsock corrupt or damaged so download this winsock fixer:

http://www.nasstec.co.uk/tools.html

Double click it to run it and Reboot your machine and see if you will be

able to access the Internet with either IE or Fox.

After finishing Reboot your machine and try to log in on that site.

HTH.

Let us know.

nass

===

http://www.nasstec.co.uk

Posted

Re: can ping outside, but can not access network after killing some virus,

 

On Aug 8, 11:16 am, "Matija Hrovat" <matija.hro...@avtenta.si-spam>

wrote:

> Hi Mike,

>

> the first bet is that the tcp/ip or,and winsock got corrupted.

> Try the following commands:

>

> netsh int ip reset reset.txt

> netsh winsock reset

>

> Reboot your computer and try IE one more time.

 

This works. Thanks a lot.

 

Mike

>

> If the issue persists try:

> telnetwww.abc.com80

> If the screen turns black it means that you can use "web traffic protocol".

>

> So if telnet works it is almost certain the problem in your browser.

> To be sure try using another client e.g. Opera and you'll see if the problem

> is the same or not.

>

> If you find out the just IE is not working disable third party browser

> extensions:

> http://support.microsoft.com/kb/298931

>

> If telnet does NOT work:

> tracertwww.abc.com

> and let us know the results.

>

> Describe you network configuration (Router, switch, ...) and your software

> configuration (do you have Antivirus and Firewall - try disabling them and

> test the IE one more time).

> One thing to try is running computer in clean boot:

> http://support.microsoft.com/kb/310353

>

> See the following articles:

> http://support.microsoft.com/kb/326155

> http://inetexplorer.mvps.org/answers/16.html

>

> Let us know the results and let me know if I was unclear.

>

> Regards,

> Matija

>

> "Mike" <gongweig...@gmail.com> wrote in message

>

> news:1186578502.494671.145880@w3g2000hsg.googlegroups.com...

>

>

>

> > The network stops working after killing some virus. When I type some

> > address in IE, it can not open.

>

> > but I can still ping outside, like : pingwww.abc.com.

>

> > Any comments ?

>

> > Thanks ahead.- Hide quoted text -

>

> - Show quoted text -


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