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New gamepad controller works properly only when wired, not with included dongle

Guest SafireRyoko

By Guest SafireRyoko
in Microsoft Products Support & Discussions

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Guest SafireRyoko

Guest SafireRyoko

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Hi. I recently bought a Beitong Asura 2 Pro controller from Amazon, and it was working great for the first few days, I had no complaints. However, a big reason I got this particular model is because it came with a wireless dongle that lets me play wirelessly. As I play on a laptop and have to move to different locations to play frequently, not having to deal with a wired connection is essential. Yesterday, the dongle suddenly stopped working properly; the controller appears to connect, but my PC won't register any input from it. I assumed that it was just out of battery and plugged it in via t

 

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