computer constantly freezes, now black screen with cursor

[Guest Melanie Hamada]

Yes I have forcibly shut it down. Yes I unplugged the entire computer. I only get the loading screen before the actual account loads, and now it’s a black screen with a cursor. I’ve been at this for four hours. I even unplugged it for a full hour before trying again. Like at this point is the computer even alive

 

More...